Time Management - Business

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Putting a value on your time can help you make smarter decisions about:

whether to take an additional part-time job how long you should wait in line for a free item whether taking a cab is worth the extra cost [all of the above]

Choose the three guidelines for making meetings more productive as an attendee:

-Make comments that pertain to the agenda items. Work on your paperwork during the meeting. -Know the agenda prior to the meeting. -Arrive on time. Leave early if meeing runs overtime.

Research shows that more people are in their offices between the hours of:

8 am to 11 am

If you tend to procrastinate, try completing undesirable tasks:

EARLY

Which of the following isn't a good use of time for meetings:

Encouraging people to discuss an issue as long as necessary

Which of the following are recommended technique(s) for reducing interruptions? May choose more than one.

Explaining to visitors that you need to return to the work at hand. Asking someone else to answer your phone calls and take messages. Standing up and not inviting your visitor to sit. Closing the door to your office. [All of the above.]

According to Peterson, if you don't use information we're learning immediately, we lose up to 90% of that information

FALSE

Clock time is the time we manage.

FALSE

It is always best to have an Interactive Voice Response (IVR) system answer the phone.

FALSE

Which of the following is not a self-generated time-waster?

MEETINGS

Choose the option that correclty identifies the best time to end the meeting:

On time, regardless of the issues discussed

Which of these is the major cause of lost productivity?

PROCRASTINATION

What is the Zeigarnik effect?

Remebering uncompleted things you need to do insted of the ones you're already done with.

Time-wasters are:

Self-generated A product of environment

Which of the following may help deal with procrastination?

Set a deadline Set up a reward system Break up a job into small pieces Arrange for follow-up [ALL ABOVE]

Identify an effective method for limiting interruptions from visitors.

Set a time limit for each visit

Describe the technique of "feed the eagles and starve the turkeys" as quoted in The Balance reading this week.Which 2 turkeys demand our attention? What can we do about that?

Social media and email. Turn off notifications if you need full concentration.

"Bunching" similar tasks means planning to do similar tasks at one time.

TRUE

20% of your thoughts, conversation and activities produce 80% of your results.

TRUE

Focus most of your energy on activities that are important but non-urgent.

TRUE

If you reach an answering machine or voicemail, leave your telephone number twice and state why you are calling at least once.

TRUE

In cold calling, it may be helpful to jot down the main goal of the call then the key points you want to cover.

TRUE

Keeping a written script is a useful tool for employees when answering particular questions.

TRUE

Keeping your workspace clear minimizes stress.

TRUE

Like paper, try to handle emails only once.

TRUE

Productivity is the opposite of procrastination.

TRUE

Real time can be managed.

TRUE

Scheduling time blocks means scheduling time in your schedule for activities.

TRUE

The 2 main criteria of the Covey Matrix are urgency and relevance

TRUE

The cost of having someone else answer the phone may be more than offset by the increase in your productivity and better sales.

TRUE

The most important time of the day is the time you schedule to schedule time.

TRUE

Urgent and valid interruptions can be handled by contingency time into your schedule.

TRUE

You have to examine how you are spending your time and how you should spend your time.

TRUE

Inefficiency with time can create workaholics.

True

Quadrant II includes:

building relationships recognizing new opportunites planning prevention [all of the above]

Choose the characteristic that best matches the fire starter according to Ward's article Time Management Personality Types.

everything is a crisis

4 Environment work factors that can improve workplace performance include:

increase font size in print to size 12 ergonomic chair temperature set to 72 degreeS larger computer monitor

List 3 tips for managing real time each week.

log a weeks worth of your life to see what you're spending your time doing or wasting it on. Put time frames for all activities, making them appointments essentially. Plan day 30 mins in morning so you know what times you have to do what.

List at least 2 ideas for letting coworkers know whether or not you're available.

make sure people know your unavailable time agree on a signal that everyone in the office can use when you're unavailable

The key to time management is:

managing our own behavior

Doing it all is:

not sustainable

List the things Peterson shares in the HuffPost article that have worked for her in managing information overload

restrict the experts you follow, do an experiment, to on an information cleanse, stop complusively learning, just say no to information overload

Meetings should be held:

to make a decision plan some action get information


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