Training_FinalExam

Education can be described as the process of:

Imparting knowledge or information

First line: Given a computer with MS Word software, be able to write and print out a one-page resume, with no errors in spelling, grammar, or punctuation.

Condition

Frances has found an excellent resource for her training in a college textbook on Group Communication. What is the first step she should take before she incorporates the information into her training?

Contact the copyright holder to seek permission to use the information.

Third line: Given a computer with MS Word software, be able to write and print out a one-page resume, with no errors in spelling, grammar, or punctuation.

Criterion

(T/F) Tell, Show, Invite, Encourage, and Correct technique for teaching a skill is no longer applicable when designing a curriculum to Web-based training.

F

(T/F) The plus-one technique is when you learn a process by teaching it to one other person.

F

Match advantage with training method: Can be a safe environment for sharing honest opinions

Facilitation of discussion

Match advantage with training method: Can encourage group members to share and participate

Facilitation of discussion

Match advantage with training method: Encourages group members to learn from each other

Facilitation of discussion

Match disadvantage with training method: Can be dominated, one outspoken trainee

Facilitation of discussion

Match disadvantage with training method: Can become emotional and destructive if they get out of hand

Facilitation of discussion

Match disadvantage with training method: Can easily lose their focus

Facilitation of discussion

Match advantage with training method: Is Economical

Lecture

Match advantage with training method: Is controllable

Lecture

Match advantage with training method: Is flexible

Lecture

Match disadvantage with training method: Can be trainer centered

Lecture

Match disadvantage with training method: Can bore trainees

Lecture

Match disadvantage with training method: Can encourage passive learning

Lecture

Responding to the questions: "What is that concept?" "Why is that concept important?" and "How do you see yourself using this concept?"

PTI

Second line: Given a computer with MS Word software, be able to write and print out a one-page resume, with no errors in spelling, grammar, or punctuation.

Performance

According to Mager, what are the key characteristics:

Performance, Condition, and Criterion

Glossary pages

Rapid Training Tool

PowerPoint converter

Rapid Training Tool

Surveys

Rapid Training Tool

Templates

Rapid Training Tool

When planning her training session on team building, Olga's content outline begins by covering the research and theory on symbolic convergence in teams. What is the problem with this approach?

Training content outlines should emphasize skills.

Training is defined as:

The process of developing skills in order to perform a specific job or task more effectively.

The learning domain that emphasizes learning facts, knowledge, and principles is the:

cognitive domain

A ________________ ________________ is a group of similar individuals who will not be exposed to the treatment, or in this case will not recieve the trainingprogram.

control group

What are the roles of an instructional designer?

engineer, manufacturer, craftsperson, architect, artist

Model of Training Used in this Class:

1. Analyze organizational and training needs 2. Analyze the training task 3. Develop training objectives 4. Organize training content 5. Determine training methods 6. Select training resources 7. Compute training plans 8. Deliver training 9. Assess the training process

What are the three C's in effective SCENARIO Development?

1. Choices 2. Consequences 3. Characters

10 Super powers of the world's greatest instructional designer:

1. passion for learning 2. deep understanding of how people learn 3. strong visualization skills 4. ability to write well 5. creative and analytical problem-solving skills 6. organizational skills 7. active listening skills 8. technology based skills 9. innovation and creativity 10. people skills

The average focus time for Adult Learners is:

5 minutes

Research on learning indicated that we retain:

90% of what we say and do

ADDIE Model:

A = Analyze D = Design D = Develop I = Implement E = Evaluate

Learning is defined as:

A change in individuals due to the interaction of the individuals and their environment, which fills a need and makes them more capable of dealing adequately with their environment.

Without reference to notes, participants will be able to correctly list (write down) the four steps necessary for a successful video shoot, according to Ken C's theory of TV production.

Acceptable

___________ is the degree of liking, appreciation, respect, or value that one has for something.

Affect

Brenda has asked her trainees to identify the various steps involves in structured problem solving and to discuss the problems that were enacted in a video reenactment. Which level of Bloom's taxonomy of cognitive learning is she asking her trainees to utilize?

Analysis

Which type of material is appropriate to use in a professional training session without gaining permission of the copyright holder or author?

Any work or research that is in the public domain

Deciding how to present your information is the training process step described as:

Determining training methods

Is asynchronous, self-directed and delivered mostly online

Distance Education

Match advantage with training method: Cab engage all trainees

Experimental activity

Match advantage with training method: Can increase trainee self-confidence

Experimental activity

Match advantage with training method: Can increase trainee's ability to transfer content

Experimental activity

Match disadvantage with training method: Can be artificial

Experimental activity

Match disadvantage with training method: Can be gimmicky

Experimental activity

Match disadvantage with training method: Can be perceived as threatening

Experimental activity

Match disadvantage with training method: Can be underdeveloped

Experimental activity

(T/F) A question where no specific structure is offered to frame the respondent's response is a focus group.

F

(T/F) Exam items over some training content can be included even though they were not in the training.

F

(T/F) In bridging, Trainees' learning styles are accommodated only when they are having difficulty.

F

(T/F) In the communication model, the term sender must always refer to a person.

F

(T/F) Rapid E-learning has content that is fixed or rarely changed whereas Traditional E-learning has content that regularly changes or is updated frequently.

F

Roberto approaches the training experience as a problem-solver. He likes analyzing problems and testing theories over finding solutions. How does your text suggest you might work best with Roberto?

Introduce new problem solving processes.

Asking trainees to write about an experience that relates to the training topic.

Journal

E-learning is defined as:

Learning conducted via electronic media, frequently on the internet (can be exciting, emerging, everywhere, extended, etc.)

Which of the following is NOT a design principle for effective Web-Based Training:

Make it stinky

Explain how Mobile Learning uses Just-In-Time Training:

Mobile devices allow training to occur where and when you need it. Here is the problem, how do we fix it. It opens up delivery of training where and when we need it.

As the training progressed, one trainee asked Samantha, the training facilitator, what she considered to be the best method of setting up an agenda. Samantha responded by asking the trainee the same question. What type of question does this represent?

Re-directed

Mario began his training session by introducing the topic and beginning his lecture with an explanation of the skills. What important strategy has he omitted?

Relevance

Travis had designed and delivered a two-week training program on managing conflict. His superiors want him to shorten the training to one week. Which type of assessment will be most helpful in determining which portion of the training he can leave our and still maintain the effectiveness of the program?

Repeated measures

What are the 5 R's of Mobile learning?

Retain, Reach, Reinforce, Refresh, Remind

A provocative and personal question that doesn't require an answer.

Rhetorical questions

The behaviors recommended in this training program were: Bad 1. 2. 3. 4. 5. Good Unfair 1. 2. 3. 4. 5. Fair

Semantic Differential

"Will someone review the purposed of an agenda?"

Stimulus prompts

(T/F) An effective method of assessing needs is to observe trainees at work.

T

(T/F) Blended training occurs when a trainer mixes and matched the training methods, technologies, & delivery systems to meet the needs of trainees & organizations.

T

(T/F) Children approach learning subject-by-subject where adults approach learning problem by problem.

T

(T/F) Effective trainers evaluate how effectively their training was received.

T

(T/F) If you are going to teach someone a skill, you need to know the steps involved in the skill itself.

T

(T/F) Since today's workplace sees increasing numbers of Millenials, or Generation Y employees it is advantageous to tailor training and development programs to the new technologies that this generation are comfortable using.

T

(T/F) The type of survey design that compares perceptions of co-workers, supervisors, and/or customers and clients is a 360 questionnaire.

T

(T/F) Triangulation used both quantitative and qualitative measuring designs to assess training effectiveness.

T

Find the problem with the multiple-choice item written below: Which of the following is an advantage of using multiple choice exams? 1. They require minimal time to administer and score 2. They are inexpensive compared to other assessment instruments. 3. They are flexible 4. All of the above

There is an incomplete foil

Is synchronous, trainer directed and delivered face-to-face

Traditional Classroom

Brian is guiding a discussion with his group on the activity they have just completed and he asks the question: How do you see yourself using this information or behavior in your life? Which stage of the E*D*I*T process is he facilitating?

Transfer

Session outcome: participants will reduce their anxiety about making public speeches.

Unsatisfactory; missing criterion and conditions (not measurable)

Participants will develop good habits of time management as a result of this session.

Unsatisfactory; missing criterion and conditions (unclear how measured)

In this session we will deal with sensitive issues in the area of the ethics of persuasion.

Unsatisfactory; missing performance, criterion, and conditions

Objective; the presenter will distribute a self-assessment checklist diagnosing whether participants come from a dysfunctional family (such as: alcoholic or drug-abusing).

Unsatisfactory; missing performance, criterion, and conditions

Topic: how to be happy and successful at the same time.

Unsatisfactory; missing performance, criterion, and conditions (not an objective, a topic)

Explain what Gamification is and what elements are involved:

Using game elements to enhance learning. Things such as rewards, reminders, characters, scores, incentives, etc. Enhance training and same as motivators for learning.

Explain Social Learning, Social Media, and COP (Communities of Practice) and How they are interrelated:

We can learn from one another. We use social media (twitter, facebook, linkedin, pinterest, instagram, etc.) for many purposes, including learning communities of practice can be built through social media. Twitter was #1 social media e-learning tool for 7 years. Now it is #2 to #1 slack.

Online forums

Web 2.0 Training Tool

Podcasts

Web 2.0 Training Tool

Screencasts

Web 2.0 Training Tool

Social networking

Web 2.0 Training Tool

Wikis

Web 2.0 Training Tool

Is self-directed and trainer directed and is delivered fully online.

Web-Based

Is trainer directed and is a combination of online and face to face delivery.

Web/Video Conference

Tanisha has gathered her material for a training session on conflict management. What does the book mention as one of the most important considerations for helping to evaluate the material?

Whether the information helps you achieve your training objectives.

Showing trainees the final product and breaking down the product into various parts is an effective method for training:

Whole-part learners

Select the answer that best describes some of the disadvantages of using interviews:

a. It may be difficult to identify consistent themes in responses if the same questions are not asked of all respondents. b. They are more time consuming to administer (both a and b)

As Kirk progressed through his training session on meeting management, he commented to the trainees that if they didn't understand the concepts of structure and interaction, they would not be successful in running productive meetings. This strategy is described as a/an:

feedforward message

One method to verify that published training materials are based on research is to:

review the material for footnotes or sources of information

Training on "soft skills" such as communication skills (listening, meeting facilitation, presentational speaking, conflict management, employee appraisals) are high in ambiguity which means that:

the communication behaviors that one person finds effective may not be those that another person finds effective; situational factors, or social and emotional cues, may influence how communication behaviors are interpreted; there will be more than one way to perform a set of behaviors

The "E" of E-learning refers to:

the use of computerized training software (or courseware), the use of custom software applications, the use of CDs and DVDs, the use of the Internet

A potential problem with matching exams is:

they can allow students to decipher correct answers through a process of elimination