True or False
false
a good listener is one who accepts what is said unquestioningly
true
better listening could save billions of dollars
True
effective listeners play an active role in communication by guiding the speaker toward common interests
false
emotions have nothing to do with listening
false
listen more carefully at the beginning of a speech because that is usually the most important part
False
listening does not require a great deal of effort
true
listening is a learned skill
true
listening is hard for most people
True
listening is the top management skill needed for success in business
false
most speakers do not want questions
false
silence is always a sign of good listening
false
some people just do not have anything to say worth listening to
true
students who take notes understand more and remember more
true
studies show that, in general, females are better listeners than males
true
the content of the message is more important than the delivery
false
the good listener is too quiet to be popular
False
the responsibility for successful communication lies with the person doing the talking
true
the spoken word affects us more powerfully than the written word
true
we are vulnerable when we are listening
true
we can listen better in a suitable environment
false
we can talk faster than we can listen
true
we need different listening styles for different occasions
false
we remember most of what we hear
true
we should give speakers feedback as we listen
false
we spend enough time learning how to listen
false
when we are thinking of what to say next, we are still listening
true
you should listen more carefully at some times than others
