Unit 1: 1, 2, 3, 4

The father of modern police administration is

August Vollmer

_______________ suggests that there is no one best way to analyze, manage, or achieve change within an organization.

Contingency Management

This model of leadership combines elements of trait theory and situational theory. It holds that the organizations effectiveness ultimately depends on the personality of the leader as well as the situational dynamics in which the leader and followers find themselves. This best describes the _____________?

Contingency Model

This view of leadership views the leader as the vital element in determining what needs to be accomplished, how it needs to be done, and making the way to attain the goals smoother and easier.

Path-Goal Model

What does the acronym "SKA" stand for as it relates to management and employees?

Skills, Knowledge, Ability

____________ seeks to improve the ability of the police to control crime through the planned alignment of the department's internal capabilities with its external demands.

Strategic Policing

A limitation(s) of bureaucracies is that they

That they minimize employee importance to the organization That communications tend to move slowly a and d are limitations

After implementing a strategy, policy, or program it is important to evaluate it and assess the results. Why is this important?

To see if the strategy was efficient or effective

This theory of leadership links characteristics such as intelligence, receptiveness, courage, tenacity, and personality to the successful of the leader. This is called the ______________ Theory.

Trait

This style of leadership strives to achieve superior results through charismatic role models, motivation and inspiration, stimulating innovation and creativity, and individual needs for achievement and growth. Expectations are set high to challenge, empower, and improve performance.

Transformation Leadership

The study of organizational behavior enables one to

Understand the complexities of the organization and its interactions with its environment

Heredity contributes to personality in

a limited way

One aspect by which an effective organization may be characterized includes _____________?

adapting to both internal and external changes

Methods of organizing an organization include all of the following except

assessment

Which of the following is a characteristic of quality goal-setting?

attainable challenging measurable all of the above

This leadership style is best utilized during emergency situation in which directions must be given and followed quickly.

autocratic

Managers who withdraw from adverse situations with their subordinates are utilizing the defensive techniques called

avoidance

Allport identified ______________ as the single trait dominating the behavior of an individual.

cardinal trait

The managerial functions are influenced by

changing environmental demands managerial knowledge and competence nature and type of activity all of the above

The "Five Factor" personality traits include all of the following except

combativeness

Since the 1980's ______________ has accelerated the organizational shift in policing from closed to an open system perspective through involvement with the local community.

community policing

A Type A personality is

competitive

The organizational strategy of the community-policing era includes

consultative problem solving relationship with the community

A system of shared beliefs, stories, rituals, etc, that guide behavior is known as

culture

The four primary functions of management include all of the following excetp

designing

Management is all of the following except

developing the organizations vision

The basic tasks of strategic police management include all of the following except

emphasis on polices, rules and procedures

Which of the following is a general characteristic of transactional leadership?

employee commitment is usually short-term rules and regulations prevail a and c

Intelligence-led policing involves all of the following elements except:

employs a community oriented neighborhood based strategy

What level of management is concerned with strategically how the goals and objectives interrelate with the needs o government and community?

executive level

Police Sergeants (operational supervisors) often find that they are caught between the conflicting expectations of the ____________.

executive management and their subordinates

There is a _____________ relationship between followers and leaders.

functional reciprocal a and c

Which of the following describes a characteristic of a bureaucratic organization?

hierarchical chain of command

At birth the _____________ is the total personality of each person.

id

Characteristics of the open system organizational model include

influence of environment inputs

The systems approach emphasizes

interdependence and interrelationships of parts to the whole

Managerial leaders emphasize people-oriented and task-oriented needs

interdependently

All of the following statements are true about culture except

it provides alternatives to organizational core values

Which of the following is not a characteristic of the skilled and effective leader?

maintaining the status quo and vehement resistance to change

The core set of crime-reduction principles of CompStat (developed by William Bratton and the NYPD command staff) includes all of the following except:

maintaining the status-quo of previous administrations

The continuing process that includes all activities focusing on the identification, improvement, and attainment of objectives by the application of organizational resources best defines ____________?

management

The Control function involves

monitoring performance activities

The superego is concerned with

morality

The types of behavior in an organization include all of the following except

operational

The characteristics of an effective organization include all of the following except

organizational direction characterized by a closed system

For a leader and manager to be effective, they must have knowledge in which of the following?

organizational theory (workflow) industrial engineering (job) behavioral science (attitudes) all of the above

Expert power and referent power are two forms of _____________ power.

personal

Effective leaders are produced through the synergistic interaction of which of the following?

personal traits leadership styles situational factors all except b

A stable set of characteristics and tendencies determining commonalities and differences in psychological behavior, describes

personality

The underlying principle of COMPSTAT is that

police can have a substantial positive impact on crime

Authority is power that is inherent in the

position

The person with a High Mach personality is

pragmatic

One of the most common defensive mechanisms is

projection

Police chief executives and their management teams provide organisational direction by all of the following methods except

providing special assignments and favors for political supporters

Ones personality is

relatively stable

Individuals identified as internals are

responsible seeking desirous of being involved in decision making those who want control over their job all of the above

Good leaders must have skills in three main areas. Which of the following is not one of these skill areas?

situational skills

Human Relations Management means all of the following except

strict structural control and centralized command and control

Skills that are based on craft experience, training, knowledge, operational procedures, laws, and techniques of policing are known as

technical skills

Raymond Fosdick suggested that for a sound police administrative organization to develop all of the following must be met except

the leadership should be close to the community

The first step in dealing with the complexity of human behavior is to

understand the theories of personality developement

Managers will enhance their effectiveness at achieving organizational objectives by

understanding the impact of human behavior in the work setting

Scientific management provides for

using scientific methods to improve work efficiency

The parameters within which employees are inclined to do willingly what is asked of the by their superiors can be called the _____________.

zone of acceptance