vantage chpt 9 test

Match the example leader statement with the correct key component of the inclusion experience.

"I make others fell like part of the team" - feeling involved and engaged "I treat others the way I want them to treat me" - feeling respected and valued "I let others know they can be open with the group" - feeling authentic and whole "I listen to others' perspectives" - feeling influential

Herring and Henderson contend that diversity includes valuing differences between groups but must also include addressing issues of ______, ______, and ______.

parity; equity; inequality

Which of the following Inclusion Framework quadrants represents a low level of belongingness and a high value in uniqueness?

Differentiation quadrant

Inclusion focuses on recognizing differences; whereas diversity is focused on embracing those differences.

False

Unconscious bias cannot be changed.

False

Match the statement with the correct quadrant of the Inclusion Framework.

The individual feels like an insider, but only if they conform. - assimilation The individual feels like an outsider and is not valued. - exclusion The individual feels like an outsider, but their unique skills/characteristics make them valuable. - differentiation The individual feels like an insider and feels valuable. - inclusion

Ferdman suggests that inclusion is a result of inclusion practices on many levels, including interpersonal, group, leader, organizational, and societal.

True

Match the description with the correct period of diversity workplace approaches/perspectives, as developed by Harvey.

an emphasis on the acceptance and celebration of differences - era of valuing diversity a time when the federal government passed a series of landmark equal employment opportunity laws - early years of diversity an emphasis on creating inclusive organizations -diversity in 21st century

Brewer found that people have two opposing needs regarding being part of a group: a need to assimilate and a need to ______.

differentiate

Mark is hired as part of a diversity initiative at his company. He fluently speaks the same language as a quickly growing percentage of the people the company services. However, when decisions are being made regarding these customers, Mark is never included or even asked for input. His coworkers do not make any efforts to reach out to him. As a result, Mark does not feel like he is really part of the organization, they just value his ability to speak a different language. What is this an example of?

differentiation

Which of the following does Loden identify as secondary dimensions of diversity?

education

Which time period focused on diversity through the perspective of recognizing advantages and accepting differences?

era of valuing diversity

Ellen has worked at her company for many years; however, she does not feel a part of the group. She feels her manager and coworkers do not appreciate her and leave her out most of the time. She feels like she does not belong, and in turn, she comes to work and only does the minimum she needs to do to get by. Ellen belongs to which quadrant of the Inclusion Framework?

exclusion quadrant

When Zayan communicates with members of his team, he consistently listens without interrupting, asks follow-up questions, and ensures he has understood their message. Zayan is demonstrating inclusivity through ______.

interpersonal communication

Match the leadership action with the correct key component of the inclusion experience.

leaders share information freely and treat followers like insiders -- feeling involved and engaged followers are able to participate in decisions and they feel their ideas are heard - feeling influential individuals know they will not be hurt, ridiculed, or criticized for expressing ideas that differ from those of others - feeling safe individuals feel free to be honest and transparent - feeling authentic and whole