11.2.3

After receiving the annual audit results from the Inspector General's office, a cyber specialist begins identifying points of contact to implement change management on numerous flagged processes. Understanding the various positions tied to change management, which roles would normally have ownership in the change management process? (Select two.) answer Project manager Partners Vendors Team leader Human resources

Project manager Team Leader

What role do standard operating procedures (SOPs) play in the change management process of an organization's established change management program, which aims to guarantee consistent and effective implementation of changes? answer SOPs help track and communicate the status and outcome of approved changes. SOPs provide guidelines for developing backout plans for changes. SOPs outline regular operations or modifications and provide specific guidance for their execution. SOPs outline the steps for employees to follow when conducting an impact analysis.

SOPs outline regular operations or modifications and provide specific guidance for their execution.

The organization is implementing a significant software upgrade that necessitates application restarts. How can the cybersecurity analyst ensure a smooth transition without causing extended downtime? answer Implement the upgrade without analyzing software dependencies. Restart all applications simultaneously to complete the upgrade faster. Schedule the upgrade during nonworking hours to reduce the impact on users. Conduct the software upgrade without restarting the applications to avoid interruptions.

Schedule the upgrade during nonworking hours to reduce the impact on users.

Change management is not just for implementing software updates or hardware changes. For example, version control refers to capturing changes made to important documents a company needs. What are some documents that would utilize version control? (Select three.) answer Faxes Code Diagrams Financial records Employee timecards Important data Transactional documents

Important data Diagrams Code

An educational institution plans to transition from a traditional to a digital learning system. The school's administration has assembled a Change Management Board (CMB) to ensure smooth and secure execution. Within the scope of this educational institution's digital transformation project, what would be the primary role of the CMB? answer Overseeing the daily operations of the school's IT department Developing and implementing the school's digital learning curriculum Assessing, approving, and managing changes in the IT infrastructure Conducting cybersecurity awareness training for all school staff

Assessing, approving, and managing changes in the IT infrastructure

Due to the introduction of security vulnerabilities during a previous change, company leadership wants reassurance that the vulnerabilities will not happen again. The IT department has made several changes to its change management plan. What are items the IT department would add to this plan? (Select three.) answer Backout plans Rack layout diagram Test results Stakeholders Balance sheet Impact analysis Cable plan

Impact analysis Backout plans Test Results

A software patch was inadvertently pushed out early, during the middle of the workday, and has brought business to a halt. The chief executive officer (CEO) demands that the systems return to full operations immediately. What part of the change plan will assist in this task? answer Test results Standard operating procedures Backout plan Impact analysis

Backout plan

A recently breached company tasks the cyber team to further restrict end-user permissions. What describes the use of an application allow list? answer It controls access to files, directories, or systems resources in OSs. It is a list of rules or entries that specify users' access. It is used in computer systems and networks to enforce policies. It enforces policies in computer systems and networks.

It enforces policies in computer systems and networks.

Upon receiving the findings from a recent inspection, a senior technician must identify the various parties needed to implement change management solutions. Based on those impacted by the change, who are primary stakeholders within the change management spectrum? (Select three.) answer Change Advisory Board (CAB) Customers Partners Vendors Project manager Consultants Third-party suppliers

Partners Change Advisory Board (CAB) Vendors

An organization frequently implements changes, reconfigurations, and patches to enhance its IT infrastructure's security and efficiency. The cybersecurity analyst must carefully analyze dependencies between services, applications, and interfaces to avoid unintended outages and disruptions during service restarts or downtime events. How does understanding dependencies impact the change management process? (Select the three best options.) answer Guides the approval process to ensure proper assessment and approval of change proposals. Informs individuals or groups that are primarily responsible for implementing a specific change. Increases the involvement of stakeholders in the change management process. Supports the development of post-change performance monitoring to validate system functionality and quickly detect issues. Guides the development of effective backout plans and downtime contingencies. Helps avoid uninte

Supports the development of post-change performance monitoring to validate system functionality and quickly detect issues. Guides the development of effective backout plans and downtime contingencies. Helps avoid unintended outages and disruptions during service restarts or downtime events.