1&2
a structural
A company approves a large capital investment and implements a global computer system (for example, an Enterprise Resource Planning system such as SAP). This decision is ___________ element of their strategy.
commodity manager.
A premium electric toothbrush relies on a special magnetic alloy that is mined in only a few areas around the world. The person responsible for managing relationships with those mining companies and ensuring an uninterrupted supply of this material is most likely the firm's
Relationship Management
A retailer cooperates with a manufacturer by coordinating promotional activities (items they plan to put on sale and advertise heavily) with the manufacturer to assist the manufacturer plan production and inventory. This is an example of which of the following important trends in operations and supply chain management?
McAdoo is most likely to win the business because they are the only supplier that met both order qualifiers. Big Al is the highest performing supplier for every category except for pick up time. If they are able to lower their pick up time to meet the order qualifier, they will likely win the business. Klooless has a poor competitive position. They do not meet the qualifier for pickup in less than 6 hours, they barely meet the qualifier for delivery time, and they perform poorest of the three competitors in the two order winner categories.
A Chicago-based manufacturer is looking for someone to handle its shipments to the West Coast. In order to evaluate potential transportation providers, the manufacturer has developed the following criteria. At a minimum, a shipper must be able to: a. Pick up shipments in less than 6 hours from the time they are notified. (The manufacturer doesn't have enough space for shipments to sit around at the dock.) b. Deliver shipments in 84 hours or less. Beyond this, shippers will be evaluated according to cost and the percentage of shipments that arrive undamaged. Three shippers—McAdoo, Klooless, and Big Al—have put in bids for the business. The relevant performance information for the shippers is shown in the following chart.
quality.
Companies must prioritize and determine the performance dimensions on which they will focus and excel. Each performance dimension has several sub-dimensions. Performance, conformance, and reliability are sub-dimensions of
high changeover flexibility.
Flexmaster makes BOTH widgets and gadgets and can switch from one product to the other in the blink of an eye. Flexmaster has extremely
an order qualifier.
Oklahoma County issued a request for proposal (RFP) to paint all of the offices in the buildings located in District 3. The RFP stipulated that only contractors that were licensed and bonded would be considered. This requirement is an example of
capacity planning.
The supply chain function works with finance and accounting on determining capital investments in manufacturing plants and resource levels, such as workforce. This supply chain activity is
purchasing.
The supply chain function works with marketing and engineering to identify and qualify suppliers of goods and services as well as manage on-going supplier relationships. This supply chain activity is
Logistics
The supply chain function works with marketing to manage the movement of physical goods throughout the supply chain. This supply chain activity is
return
Which area of the SCOR model includes the activities that are necessary to handle warranty repairs and exchanges or shipments in excess of what is needed at a retail location?
cross-functional strategies
Which of the following terms accurately describes functional strategies that are properly aligned, traceable to the business strategy, and require coordination among multiple functional areas?
The value index for Honda Enigma is 8282. (Enter your response as a whole number.) The value index for Bizzarrini Booster is 7070. (Enter your response as a whole number.) The Honda Enigma provides the greatest total value index. Dimension Importance to you Honda Enigma Bizzarrini Booster Fuel economy 1 5 1 Reliability 4 5 3 Speed and handling 3 4 4 Aesthetics 5 1 3 After-sales support 3 5 5 Purchase price 5 5 3
You have just graduated from college and are looking to buy your first car. Money is tight right now, so you are concerned with initial cost as well as ongoing expenses. At the same time, you don't want to drive a slow, outdated car like your parents do. You have narrowed your choices down to two vehicles: a Honda Enigma and a Bizzarrini Booster. Based on the numbers below, calculate the value index for each car. Which car provides you with the greatest value?
business strategy.
"A mechanism for coordinating and guiding decisions regarding the elements of a business—identifies core competencies and targeted customers; sets time frames and performance objectives" is the definition of
operations management.
"The planning, scheduling, and control of the activities that transform inputs into finished goods and services" is the definition of