2016 Study Guide
2) Putting your hand on the shoulder of a coworker or supervisor may be interpreted as A) sexual harassment. B) an obvious habit of a lonely person. C) an attention getting habit. D) a friendly gesture.
A
21) When planning a report A) Develop a timeline before collecting the data B) Analyze the data before developing a timeline C) Begin by drawing conclusions for the report D) Begin by collecting the data
A
28) The abuses of memos and e-mail include all of the following except: A) written for quickness B) written by a committee C) writing too frequently D) writing to gain attention
A
3) Which phrase below points out the proper usage of bias-free language? A) The salesperson and the police officer discussed the situation. B) The airline hired two additional stewardesses. C) At the luncheon the executives and their wives were guests. D) Several firemen responded to the alarm.
A
32) As a general rule, the term graphics refers to A) charts and tables. B) any visual aid that has a reference. C) photographs and illustrations. D) Internet data.
A
47) A perfect tense verb describes action regarding a time period in the future, in the past, or from past to present. Which sentence below is in the present perfect tense? A) Jamie has worked in every division since 2011. B) By next Tuesday, students will have studied all the words in the book. C) Betsy had painted every week until last week. D) Betsy will have painted every week since last week.
A
5) The legal right of someone, usually the author or artist, to use or reproduce a work is called A) Copyright B) Trademark C) Plagiarism D) Ethics
A
57) What __________ drink did you order? A) kind of B) kind have C) kind of a D) kind'a
A
59) A perfect tense verb describes action regarding a time period in the future, in the past, or from past to present. Which sentence below is in the present perfect tense? A) Jamie has worked in every division since 2011. B) By next Tuesday, students will have studied all the words in the book. C) Betsy had painted every week until last week. D) Betsy will have painted every week since last week.
A
61) Which sentence contains a misplaced modifier? A) I suspect that my assistant accidentally dropped the report I had been drafting in the wastebasket. B) Here are some helpful suggestions from our hotel security staff for protecting your valuable possessions. C) One of our assistant vice presidents has serious credit problems and has been referred to a personal finance counselor. D) Lincoln wrote the Gettysburg Address on the back of an envelope while traveling to Gettysburg.
A
7) The most important part of formal minutes from meeting A) A report of the motions in exact wording and actions taken on motions B) Identification of members present C) The recitation of announcements D) The call to order and adjournment procedure and time notation
A
92) Febuary 21, 2005/Mr. Johnson Shank/9,200 Lakeview Drive/Foley, AL 365350626 A) 3 or more errors B) 1 error C) 0 errors D) 2 errors
A
96) Identify the one incorrectly spelled word A) Yesses B) Slippage C) Clannish D) Foggy
A
1) Instead of condemning the grapevine, an effective manager will A) realize it has no good points and does not amount to much anyway. B) use it for information that needs to be disseminated quickly. C) develop a message system to replace it D) use it to pass along information that will detect the guilty ones and then put a note in the mailboxes to stop using the grapevine.
B
30) Which type of report is based on a periodic analysis of a company's accounts and financial records? A) status report B) audit report C) periodic report D) plan of action
B
4) The mode used to send a message is the A) Feedback B) Channel C) Receiver D) Sender
B
50) Which sentence is correct? A) I saw two truck drivers get into a fistfight while jogging down the street. B) Neither Mr. Wing nor his employees have reached their goal. C) I appreciated you shipping the order so promptly. D) Neither the employees nor Mr. Wing has reached his goal.
B
52) Which sentence is correct? A) The hush hush venture was extremely difficult to investigate. B) We offer service around the clock. C) The CEO made budget cuts across-the-board. D) The bumper to bumper traffic caused him to be late for the meeting.
B
54) Identify the adverb in the following sentence:That dealership will give you a really good buy on a Wrangler. A) good B) really C) dealership D) Wrangler
B
6) At the end of the meeting, the leader should A) Not distract participants by mentioning a date for the next meeting B) Review assignments and deadlines for future work C) In great detail, restate what has been covered D) Thank participants because attending meetings is part of their job requirement
B
60) Which sentence is grammatically correct? A) Our employees are considerate of we supervisors. B) Who is going to prepare the handouts for distribution? C) Jessica possesses neither tact or honesty. D) Give the extra food to whomever can use it.
B
67) When writing copy, which of the following word/words should be avoided? A) attachment B) as per your request C) convenient D) enclosed
B
11) Information should be gathered and shared to enable a business to carry out its main goal: A) enable employees to take home the extra money available B) check up on feedback in the grapevine C) to make a profit D) avoid overspending on expenses
C
16) Memos and letters usually do not have justified right margins because A) memos have unstandardized margins. B) plain paper is usually used for letters and memos. C) research shows that "ragged-right" margins are easier to read. D) letters usually must be standardized.
C
31) To improve readability, you may use these three basic techniques: A) the main idea, the secondary research, and color. B) italics, numbers, and bold. C) lists, graphics, and headings. D) lists, bold, and italics.
C
53) Which sentence is correct? A) After coming out of a coma, the police officer asked the driver what caused the accident. B) Putting the issue of costs aside, production delays need to be discussed. C) The owner of the painting that has been stashed away in the attic for the past hundred years has decided to auction it off. D) Having studied your cost estimates, a few questions occur to me about your original assumptions.
C
55) Identify the prepositions in the following sentence: The ball fell to the ground and rolled under the porch. A) ground, porch B) fell, rolled C) to, under D) to, the
C
63) Being that the meeting starts in an hour, we must leave immediately. Corporate headquarters is being moved to Seattle. A) Only the first sentence is grammatically correct. B) Both sentences are grammatically incorrect. C) Only the second sentence is grammatically correct. D) Both sentences are grammatically correct.
C
64) In which sentence does a compound adjective modify a common noun? A) Cari Anne is matter-of-fact about her advancement. B) John's medical office is farther away from the hospital than it should be. C) The well-dressed young woman applied for the position. D) The efficient secretary made the appointment for her employer.
C
22) Informal reports always have which three main parts? A) Opening, conclusions, and recommendations B) Body, conclusions, and closing C) Opening, body, and conclusions D) Opening, body, and closing
D
25) There are _______ acceptable letter formats. A) 5 B) 4 C) 2 D) 3
D
33) A type of reading speed that is an attempt to understand by reading the heads and the first sentence of each paragraph is known as A) editing. B) proofreading. C) skimming. D) scanning.
D
48) Select the item that identifies the sentence. Before we introduce a new product, we field test it for at least six months. A) Compound sentence B) Compound-complex sentence C) Simple sentence D) Complex sentence
D
56) Choose the grammatically correct sentence. A) Everybody wrote their own script for the play. B) The committee will select their new meeting site. C) Will told Simmons that he couldn't not go to work. D) Most of the students spent their time studying for the test.
D
62) Identify the sentence structure of the following sentence. The manager will interview the applicants, but the president will sign their contracts. A) complex B) simple C) compound-complex D) compound
D
70) Which of the following terms is obsolete? A) now B) received C) as you requested D) permit me to say
D
71) ________ is probably the most important quality of your speaking voice. A) Volume B) Rate C) Enunciation D) Tone
D
8) The communication process includes all of the following except A) the receiver. B) the sender. C) the feedback. D) the form.
D
83) When speaking before a very small group, it is better to A) wait until the end of the presentation for all questions or comments. B) include everything in your speech so that no questions or comments are necessary. C) answer questions or comments on a one-on-one basis after the presentation. D) allow questions or comments during the presentation.
D
85) Speakers are advised to avoid uptalk. Uptalk is defined as: A) emphasizing or stressing certain words to change the meaning of the message. B) speaking in an upbeat manner even in serious situations. C) using a consistently high pitch, rate, and volume when speaking. D) using a rising inflection at the end of a sentence, which makes statements sound like questions.
D
86) You are writing a paper. Identify the words or acromyns below that should never be divided at the end of a line: A) planned, AFL-CIO B) AFL-CIO C) bacteria, itinerary D) planned, freight
D
