(3) Art I've been struggling with

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The section of a Roman Catholic church where the Communion Table is found is the:

Chancel

The term which refers to an Orthodox Jewish Memorial service or closing prayer of a funeral is ___.

El Malei Rachamin

Application for a VA Headstone or Marker:

Form 40-1330

Carbon monoxide release from the crematory retort is an indication of:

Incomplete combustion

The act of placing the dead human body in the ground.

Interment

The religious structure of American society is primarily

Judeo Christian

The Jewish term for funeral cortege?

Levaya

In the Eastern Orthodox religion who is permitted to enter into the center of the iconostasis directly behind the altar?

Only ordained clergy

Expenses incurred in the normal operation of a business:

Overhead

A cemetery for paupers:

Potter's field

Which of the following are examples of preneed price guarantees that may be used by the funeral home?

Price Guarantee for Five Years $________. Price Guarantee for Ten Years $__________. Lifetime Price Guarantee $____________.

Which of the FTC required packages should be the lowest fee on any funeral home's GPL?

Receiving Remains from Another Funeral Home

Paschal candles are used in the:

Roman Catholic faith

Which of the following denominations traditionally utilize a pall during the funeral service?

Roman Catholic, Episcopal, and Lutheran

A form of financial planning whereby a part of the firm's earnings is retained to pay for possible losses, often for individual loss categories such as property, medical, or product liability is called:

Self-insurance

The study of meaning of words and phrases in language.

Semantics

According to OSHA, which of these immediately alerts you to the severity of a hazard?

Signal Word

What is the minimum number of exit routes out of a building that is required by OSHA?

Two

Software aimed at addressing the needs of a given business within a discernible market (industry):

Vertical market software

Anniversary of death, in the Jewish faith.

Yahrzeit

An individual who brings together contracting parties is called

a broker

Accounts payable is a/an:

a liability account

A lien or mortgage against real property is

an encumbrance

According to the FTC, how often may a funeral home change its GPL?

as often as it wants to

An event producing acute deprivation and loss due to death of one in whom emotional capital has been invested is

bereavement

In reference to cremation, the amount of waste incinerated per unit of time, usually expressed in pounds per hour is called ___.

burn rate

Combustion is also called:

burning

The physical identification of a space where a special person, or where several people died in a common occurrence. It is a memorial without the body present.

cenotaph

The person or business concern to whom a shipment is made is a:

consignee

Interventions for a highly emotional, temporary state in which individuals, overcome by feelings of anxiety, grief, confusion or pain are unable to act in a realistic, normal manner:

crisis counseling

To guide and/or supervise the activities of an organization :

directing and actuating

Any vertical refractory wall supported by arch construction which serves to deflect gasses in a downward direction (sometimes referred to as a curtain wall)?

drop arch

Two units regarded as a pair; for example, husband and wife:

dyad

Before the rise of funeral directing in the United States, the person or persons in charge of the funeral was the

family

Debts that are not due and payable within a year are called:

fixed liabilities

When the buyer makes a selection of goods which are to be purchased from the seller, the goods are classified as

identified goods

Balance of costly goods paid for in small monthly (fractional) payments over a specific period of time:

installment credit and closed end credit

Money paid for the use of money is called:

interest

A "contract" made with which of these types of people is actually void?

legally declared insane person

An example of backing material used in casket construction is

masselin

Vaults are

measured by inside dimensions

Excessive written or verbal communication would be considered:

message overload

The seating or auditorium section of the liturgical church where the members of the congregation are seated is called the?

nave

Written instruments drawn in a special form, which can be transferred from person to person as a substitute for money or as instruments of credit, are called

negotiable instruments

Which of these charges may legally be shown on the Statement of Funeral Goods and Services Selected in addition to the package called Direct Burial?

newspaper notices

Is it a violation of the Americans with Disabilities Act (ADA) to charge a family more for handling obese bodies than "normal" cases? This does not include necessary charges such as special merchandise or cremation surcharge.

no, it is not a violation

Those funeral rites that deviate from the traditional services are referred to as:

non-traditional funeral rites

If a family buys a casket from Funeral Home A and intends to use it at Funeral Home B, the way Funeral Home B may legally recover some profit is:

nonexistent, there is no way to recover that lost revenue

That portion of the atmosphere supplied to the cremation chamber for combustion, cooling and ventilation is:

oxygen

A joint/extended family is usually

patriarchal

External communication includes:

personal letters congratulatory notes letters of reference

The obtaining and maintaining of a satisfactory and satisfied workforce is

personnel management

The FTC, Bureau of Funeral Directing, OSHA, ADA, are all examples of

police powers

An adaptive maneuver characterized by an inability or unwillingness to act with the aim of asserting or sustaining individual, autonomy or self-esteem:

resistance

Specific act or function dealing with the religious funeralization of a deceased human being:

rite

The document between the seller and the buyer stipulating the items furnished, the price of said items and the terms of payment is the

sales contract

An interior material found in caskets that has a smooth shiny face and is dull on the back is

satin

Which of the following is an example of a grave liner?

sectional box

The assumption of blame directed toward oneself by others is called

shame

Personal property which can be seen and touched is

tangible personal property

What is the bi-unit pricing method?

the total funeral bill is the sum of merchandise items plus one basic fee for all services

A pricing method which creates a total price for all services and the casket is called a _____________ pricing method.

unit

A contract made by a person who is so intoxicated as to be unaware of the consequences is

voidable

The total overhead for a funeral home was $65,000 for a fiscal period. The firm did 100 services during that period. What would the average overhead per service be?

$650

Many adherents to the Roman Catholics faith are not aware of the Vatican's acceptance of Cremation in:

1963

What is the number of people required to conduct a full American Legion funeral service?

21

The interior length of a standard adult metal casket is

6' 6"

A rite can be described as

A ritual filled event with deep symbolic meaning.

Directing is also known as

Actuating Leading Controlling

According to the FTC Funeral Rule, which of these charges may not be discounted except for family or employees.

Basic Arrangements

Which of the following is the officiant at the funeral service for the church of Jesus Christ of Latter-day Saints?

Bishop

Which of these are actual types of endorsements?

Blank Special Qualified Restrictive

What is the rubric of the Episcopal Church?

Book of Common Prayer

Which of these are in the design of a retort?

Both breech and flue are correct


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