3200 Midterm 2

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Marvin is a medical technician who administers stress tests. He has a low tolerance for ambiguity and is oriented toward task and technical concerns when making decisions. The _________ style is well suited for this position.

a.) analytical

In the ________ bias, a decision maker subconsciously decides something even before investigating, and then seeks information that supports the decision.

a.) confirmation bias

The boss in the workplace told team members that "Let me share a vision that transcends us to a greater good." This statement is a good example that reflects:

a.) inspirational motivation

Which of the following is not driver or cause of organization culture?

a.) work attributes and behaviors

The __________ style of decision making can foster an idealistic and indecisive approach to decision making

b.) conceptual

One of the pros of ________ organizations is clear roles and responsibilities?

b.) functional

When making a decision, bounded rationality often prevails. All of the following may occur EXCEPT:

b.) the rational model

An individual who enjoys working with others and enjoys social interactions in which opinions are openly exchanged exhibits which decision-making style?

d.) behavioral

Leader Member Exchange (LMX) perspective suggests that ________

d.)leaders differentiate relationship quality with their subordinates

Adams thrives on organizing and defining what group members should be doing to maximize output. According to the Ohio State researchers. Adams is exhibiting which of the following behaviors?

A. Initiating structure

Which of the followings are true or false?

A. Too much team cohesiveness can be a problem for the organization? True B. Success leads to cohesion, rather than cohesion causing success. False; it depends. C. In general, smaller teams are more cohesive. True D. External threats hurt team cohesiveness. False E. Members of cohesive teams enjoy more satisfaction and less turnover. True

Nicole is a manager at a fast food restaurant. She is under a lot of pressure from headquarters to increase her monthly profits. Nicole isn't sure what the solution is for her financial dilemma. She decides to use the rational decision-making model to determine the best path for a solution. The problem has already been defined by headquarters. Now Nicole has toA. generate alternative solutions.B. evaluate the alternative solutions.C. identify additional opportunities.D. implement a solution.E. evaluate the solution.

A. generate alternative solutions

Kendall is shipping for a rug for her new dorm room. She's been to numerous stores and they all seem to be similar in price and she is running out of time before she has to move in. She is not particular on which one she chooses and decides to go with the rug that seems the most neutral in color. Kendall considers this a(n) _______ or "good enough" solution.

A. satisficing

An example of the ________ heuristic occurs when you see news reports about people losing their jobs, and then start believing that you are in danger of being laid off. You start lying awake in bed each night worrying that you are about to be fired.

A.) availability

John is asking advice about how to effectively empower his employees. Which of the following is NOT good advice?A. Only share responsibilities with those who are competent to do what is necessary.B. A manager needs to be careful when empowering employees because it will decrease the manager's power.C. Use job design and the job characteristics model as a way of empowering employees.D. The extent to which employees have positive self-evaluations will enhance their sense of empowerment.E. A common element of empowerment involves pushing decision-making authority down to lower levels.

B. A manager needs to be careful when empowering employees because it will decrease the manager's power

The leader at Joe's organization believes that all organizations overstate their expenses in order to pay less income tax. What trait is this leader exhibiting?A. PsychopathyB. Machiavellianism C. ExtraversionD. Criminal intentE. Narcissism

B. Machiavellianism

Jeannie belong to a formal work group with established norms. All the following would be considered norms for her group EXCEPT:A. Meetings always start on timeB. Meetings are limited to two hoursC. Jeannie's boss always mediates conflict through reconciliation or humorD. Members take turns bringing snacksE. No cell phones are allowed during the meeting

C

Rachel bought a table at a thrift store for $20. She had a feeling it might be valuable. When cleaned up and assessed, the table turned out to be an antique from the 1700s, worth $3250. What was Rachel using to make her decision?

C) intuition

Christina promises Alexis that she will buy her dinner if Alexis helps her finish a work project. Alexis agrees. Christina used which influence tactic?A.CoalitionB.PressureC.ExchangeD.Rational persuasionE.Ingratiation

C. exchange

Rachel believes using soft influence tactics are more effective than using hard tactics. Which of the following tactics is Rachel most likely to use?A.Basing requests on her authority or rightsB.Getting others to support her efforts to persuade someone = coalitionC.Using intimidation and threats = pressureD.Building enthusiasm by appealing to her employees' emotionsE.Making explicit promises = exchange

D. Building enthusiasm by appealing to her employees' emotions

Which one is NOT correct statements regarding the group/team dynamics?

E. According to a social facilitation, on average, people perform easier tasks worse and difficult tasks better.

Grid X (GXC) Corporation has a need for rapid communication and resulting need for creating new products with a reduced cycle time. Which organizational design would likely be best for GXC?

E.) horizontal

Gina promised her employees if they reached the goal of fewer than 5 customer complaints during December she would give them each a $500 gift card. What type of power is Gina using and what is her likely result?

Reward and Compliance

Ryan is looking to buy a used car. He seems to be most concerned with the color and style of the car, and uses those criteria as a basis for evaluating the value of the car, rather than considering how well the engine or the transmission is maintained. This is an example of

c.) anchoring bias

Tech Innovations is in the process of hiring a leader. The organization has poor leader-member relations, low task structure, and weak position power. What type of leader should be hired according to Fiedler's contingency model? A) relationship-motivated B) passive C) task-motivated D) directive E) supportive

c.) task-motivated

Which of the following is not a benefit of functional structures?

c.) they work well in dynamic environments

Century Y Corporation invested $1 million to fix a computer system despite severe technical problems and complaints about the system not being "user-friendly". The decision maker was likely influenced by which judgmental bias?

c.)escalation of commitment bias

An enacted value is

e.) the qualities and norms that are exhibited or converted into employee behavior

In a _______ structure, teams or workgroups, either temporary or permanent, are created to improve collaboration and work on common products.

horizontal.


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