3S03 - Chapter 2 : Learning About Yourself

Stage 4: Unconsciously Competent

- Just a integral part of you. You can go into any situation and you can handle anything. Build self-awareness of who you are EXAMPLE: the rules are second nature and you follow the rules to driving while not thinking about them

Stage 3: Consciously Competent

- Practice enough and see how well you're doing - you receive positive feedback from your skill and are aware of how well you are doing setting up transition for stage 4 EXAMPLE: you have learned the rules of driving and are making an effort to follow them on the road

Jungian Personality Types

- Psychologist Carl Jung described personality in terms of social preferences - Jung noted that people's thinking and behaviour reflect a relatively stable pattern based: o On how they prefer to go about gathering and evaluating information o Relating to people, and o Interacting with the world. - your mental preferences

Johari Window : Blind Quadrant

- Things that are known about the individual, but are unknown by the individual himself. - Other people have thoughts about you - Receiving feedback reduces the blindspot EXAMPLE: - you don't realize that you cut people off when they are talking but others notice it

Johari Window : Unknown Quadrant

- You and other people don't know it - The function of opportunity. We need to out yourself into different situations to find your hidden talents - Discovery could reduce the unknown quadrant EXAMPLE: - unknown illness, subconscious feelings towards someone, or a undiscovered talent.

Stage 1: Unconsciously Incompetent

- You don't know you have a problem. You refuse to acknowledge you have a problem. You think you're good but you're not. With feedback you now know and you're on step 2 No Competence with the skill, and no awareness that you lack competence. EXAMPLE: you dont know how to drive at all

Johari Window : Hidden Quadrant

- You know it about yourself and others don't - People keep it to themselves because of a fear of judgment - information that affects one's work, performance, or relationships needs to be moved out of the hidden area and into the open EXAMPLE: - someone who is afraid of flying has to go on an oversea's business trip and is very cranky but no one knows why

Stage 2: Consciously Incompetent

- You start making conversations now that you know. Work and practice - Become conscious of what's required to do well but you are still personally incompetent EXAMPLE: you know the rules of driving but you dont drive yet so therefore you dont follow them

Johari Window : Open Quadrant

- an open book to others - you share your experiences and stories - information that is known to the individual and is also known others -good communication and cooperation. GOAL: is to help each person and the team to be more aware of each other and make the team be more effective. EXAMPLE: - sharing likes and dislikes about team work, thoughts on the course work and personal info

Core Values

- help people at all levels know what actions to take in various situations. - also let you know whether this organization is meant for you

Four Fundamental Values

1. Honesty 2. Accountability 3. Trust 4.Caring

What are the management tools for understanding key individual differences ?

1. Johari Window 2. Jung and Big Five Personality typologies 3. Hermann's Whole Brain Model - these tools help answer "Who am i"

3 ways to enhance your Self Awareness

1. Solicit Feedback 2. Self Diagnosis 3. Self-Disclosure

The Big 5 Model of Personality

1.Extraversion 2.Agreeableness 3.Conscientiousness 4.Emotional Stability 5.Openness To Experience

Gen Z Top 5 End Values

Health, family security, freedom, comfortable life, self respect

Gen Z top 5 Instrumental

Honesty, ambition, loyalty, responsibility, courage

Johari Window

Johari Window is a method that provides an outlook on how much an individual values soliciting feedback and self disclosure for enhancing self awareness. This has 4 quadrants. 1. Open, 2. Blind, 3. Hidden, 4. Unknown.

Values Based Management

Management that provides a shared foundation of ethical values and beliefs that guide individual behaviour and as a collective organizational actions - No micromanaging because you behave in accordance to the values --> you know what s appropriate.

The Big 5 Model of Personality - Openness To Experience

One of The Big 5 Model of Personality - Broad range of interests, curious, imaginative, considers new ideas, etc. EXAMPLE: Narrow field of interests, likes the tried and true (low) OR Imaginative, curious, open to new ideas (High)

The Big 5 Model of Personality -Emotional Stability

One of The Big 5 Model of Personality - Calm, enthusiastic, positive, persistent, etc. - Handle stress well, take criticism, don't take mistakes personally, etc. EXAMPLE Moody, tense, insecure (low) OR Confident, Positive, Calm (High)

The Big 5 Model of Personality - Conscientiousness

One of The Big 5 Model of Personality - Careful, organized, responsible, achievement oriented - Focus on few goals - the opposite is true for people with low conscientiousness EXAMPLE: impulsive, carefree, undisciplined (low) OR Responsible, Dependable, Goal-oriented (high)

The Big 5 Model of Personality - Extraversion

One of The Big 5 Model of Personality - Degree in which somebody is outgoing, sociable, assertive, and comfortable meeting and talking to new people - Dominance - like to be in control and have influence over others (self-confident, position of authority, competitive, & assertive). Although too much dominance is not good. - want to be responsible for others -usually introveretd managers tend to listen more and tend to make people feel valued EXAMPLE: quiet, withdrawn, unassertive (low) TO Outgoing, energetic, gregarious (high)

The Big 5 Model of Personality - Agreeableness

One of The Big 5 Model of Personality - degree to which you can get along with others, good-natured, likeable, cooperative, etc. - people low on agreeableness typically establish fewer closer relationships EXAMPLE: Aloof, easily irritated (low) TO Warm, considerate, good natured (high)

Honesty

One of the Four Fundamental Values - being true and transparent with the people around you

Caring

One of the Four Fundamental Values - displaying kindness & concern for others - something other than "me" GenZ is more about you than previous generations

Trust

One of the Four Fundamental Values - give people clear goals, provide support and believe in them to carry out the tasks

Accountability

One of the Four Fundamental Values - taking ownership for your actions and dealing with the consequences

What is essential to being an effective manager & why?

Self Awareness b/c - self awareness is essential to EI and other concepts - There's alignment between how you see yourself and how others see you - To think you're amazing all the time is not right. - Or it could be the opposite and you could be amazing but you think you're not good enough

Self Awareness definition?

Self Awareness: being aware of the internal aspects of one's nature; such as - personality traits - underlying values , beliefs and thinking styles - strengths and limitations/constraints

To learn/work on a skill you move through 4 stages, what are they

Stage 1: unconsciously incompetent Stage 2: Consciously Incompetent Stage 3: Consciously Competent Stage 4: Unconsciously Competent

Whole Brain Model Quadrant B:

Whole Brain Model : A Person who is well-organized deals with planning and have extreme detailed reviews - Reliable & Neat - Need plans to get things done

Whole Brain Model Quadrant C:

Whole Brain Model : A person who enjoys interpersonal relationships and affect intuitive and emotional though process - Sensitive to others, emotional/expressive - Outgoing & Supportive - Feelings > Facts/Procedures

Whole Brain Model Quadrant A:

Whole Brain Model : A person who is rational and realistic, thinks critically and likes to deal with numbers and technical matters Opinions and feeling are generally not considered as important facts

Whole Brain Model Quadrant D:

Whole Brain Model : is someone who is associated with conceptualizing, synthesizing, and integrating facts and pattern with seeing the big picture rather than details - visionary/imaginative - breaks the rules - takes risks

Intuition

association among data, how you process them. The pattern of data.

Rokeach Values

beliefs we have Values for ourselves & Values for Society - they can be the same or differ Example: You believe you should forgive others but that society should be less concered of forgiving

Whole Brain Model:

considers not only a persons preference for right-brained vs. left brain thinking, but also for conceptual vs. experiential there are 4 Quadrants: Quadrant A: logical thinking. Rational, realistic, thinks critically, 'numbers' person, and technical Quadrant B: reliable and neat. Need plans and procedures to get things done Quadrant C: sensitive to others, emotional/expressive, outgoing, and supportive. Feelings > facts/procedures Quadrant D: visionary/imaginative, break the rules, and take risks.

Right Brain

creative, intuative, values-based thought process (outdated way of thinking)

Sensing

creativity

Values may differ based on...

culture ethnic/religious family background personality self-oriented versus other oriented

Introversion:

energized by being by yourself

Extraversion

energized by being with others

Self awareness is

essential to EI and other concepts

To effectively lead organizations that contribute to society, managers must...

find a balance between self-orientated values and community-oriented values

Values based on : personality

introverted then you value time alone

Perceiving

like to let like happen. Don't like being managed.

Value Based Managers

live a life of integrity, and they put their values into practice every day. they walk the talk, not just do what i say, but do what i do

Left Brain

logical analytical and linear approach to problem solving (outdated way of thinking)

Values based on : self-oriented versus other oriented

looking after yourself or caring about others

Myers-Briggs Type Indicator Assessment (MBTI):

measures differences among individuals in their psychological preferences for how they interact with others and perceive the world

Four Pairs of attributes based on Jung's concepts:

o Introversion versus extraversion o Sensing versus intuition o Thinking versus feeling o Judging versus perceiving

Feeling

on values belief an concern for others

Solicit feedback

one of the 3 ways to enhance your Self Awareness - Social mirror: our perceptions of ourselves are shaped partly by how others perceive us.

Self Diagnosis

one of the 3 ways to enhance your Self Awareness - self-inquiry and reflection honestly; plus examining yourself objectively - reflect on your thoughts and examine effects of your actions

Self Disclosure

one of the 3 ways to enhance your Self Awareness - sharing your fears thoughts emotions and concepts with others - talk to people and share things about yourself, if you are quiet then people wont trust you.

Judging

organized, stable, under control. When you're uncertain (ambiguous) thinks are stressful

Personality is a function of

situation

Personality isn't entirely

stable

End Values or terminal Values:

the kind of goals or outcomes you want to pursue & usually fall into two categories - Personal & Social what I'm striving for? What I'm trying to achieve. What's my end goal. - what we work towards Example: Family security, Equality, Happiness, Wisdom

Values based on : family background

the nature in which you were raised

Thinking

think through decision. criteria for making decision is impersonal

Instrumental Values:

types of behavior (means) to reach end values & usually fall into two categories - Morality & competence How am I going to get there? ex. Being honest, courageous, polite & ambitious, Open minded etc - preferred methods of behavior to achieve your goals

Values based on : culture ethnic/religious

value based and how you're supposed to behave EXAMPLE: praying before eating