7 habits
The first habit is about taking control. In Covey's words, this means being what?
Proactive
___________________ people, however, recognize they have responsibility -- or "response-ability," which Covey defines as the ability to choose how you will respond to a given stimulus or situation.
Proactive
Habit 3
Put first things first
which of the following is the paradigm of we-we can do it, we can cooperate?
interdependence
Quadrant II
is at the heart of effective personal management. It deals with things like building relationships, long-term planning, exercising, preparation -- all things we know we need to do but somehow seldom get around to actually doing because they don't feel urgent.
When building an emotional bank account, which type of deposit includes keeping promises?
keeping commitments
Scarcity Mentality
meaning they act as though everything is zero-sum (in other words, if you get it, I don't)
personality ethic
where success is a function of personality, public image, attitudes, and behavior
Character ethic
· Integrity · Fidelity · Courage · Compassion · Contribution · Responsibility · Justice
quadrant 4
things that are not urgent and not important
Circle of Influence
things you can control
If we focus on Quadrant IV
we are basically leading an irresponsible life. This often leads to getting fired from jobs and being highly dependent on others.
Quadrant 1
Things that are both urgent and important
Quadrant 2
Things that important but not urgent
Quadrant 3
Things that urgent but not important
Habits 4, 5, and 6 are focused on
developing teamwork, collaboration, and communication skills, and moving from independence to interdependence.
if you are listening to truly understand, you have achieved the highest form of listening, _________________
empathetic listening
Reactive people take a passive stance -- they believe the world is happening to them. They say things like:
"There's nothing I can do." "That's just the way I am."
circle of concern
- situations they have no control over
When we listen autobiographically -- in other words, with our own perspective as our frame of reference -- we tend to respond in one of four ways:
1. Evaluate: Agree or disagree with what is said 2. Probe: Ask questions from our own frame of reference 3. Advise: Give counsel based on our own experience 4. Interpret: Try to figure out the person's motives and behavior based on our own motives and behavior
_____ % of our communication is represented by our words
10%
_______% is represented by our sounds
30%
_______% is represented by our body language
60%
Habit 1
Be proactive
proactive people focus their efforts in the ______________. they work on the things they can do something about
Circle of influence
"The 7 Habits of Highly Effective People" begins with a discussion of what habits are. Covey describes them as a combination of skills, knowledge and what else?
Desire
To renew ourselves physically, we must
Eat well Get sufficient rest and relaxation Exercise on a regular basis to build endurance, flexibility, and strength
Habit two is about thinking through what you really value and what you want the future to look like. In Covey's words, "Begin with the ___ in mind". What word completes the statement?
End
____________ is focused around renewal, or taking time to "sharpen the saw." It surrounds all of the other habits and makes each one possible by preserving and enhancing your greatest asset -- yourself
Habit 7
The 7 Habits of Highly Effective People" opens with a discussion of what Covey calls the "maturity continuum". This is the transition from dependence to independence to reach what state?
Interdepence
______________________ is what really makes effective self management possible.
Independent will
Both people lose. When two ___________ people get together -- that is, when two, determined, stubborn, ego-invested individuals interact -- the result will be Lose-Lose.
Lose-Lose
I lose, you win." ___________ people are quick to please and appease, and seek strength from popularity or acceptance.
Lose-Win
saying to someone, "what I want isnt as important to me as my relationship with you. lets do it your way this time" is which paradigm of human interaction?
Lose/win
the goal of renewing our mental health is to continue expanding our mind
Mental Dimension
80% of your results come from 20% of your time.
Pareto Principle
The goal of continuous physical improvement is to exercise our body in a way that will enhance our capacity to work, adapt, and enjoy.
Physical Dimension
To renew yourself spiritually, you can
Practice daily meditation Communicate with nature Immerse yourself in great literature or music
To renew yourself mentally, you can
Read good literature Keep a journal of your thoughts, experiences, and insights Limit television watching to only those programs that enrich your life and mind
Habit five is about seeing through the eyes of other people. How does Covey describe this habit?
Seek first to understand, then to be understood
habit 5
Seek first to understand, then to be understood
To renew yourself emotionally, you can
Seek to deeply understand other people Make contributions to meaningful projects that improve the lives of others Maintain an Abundance Mentality, and seek to help others find success
The seventh and final habit is about refreshing and renewing your approach to allow you to undertake all of the other six habits. How does Covey describe it?
Sharpen the saw
habit 7
Sharpen the saw
The goal of renewing ourselves socially is to develop meaningful relationships.
Social/Emotional Dimension
habit 6
Synergize
People with the _____ mentality don't necessarily want someone else to lose -- that's irrelevant. What matters is that they get what they want.
Win
Habit four focuses on how to think in all your day to day negotiations. What paradigm does Covey propose?
Win WIn
If I win, you lose." _____________ people are prone to use position, power, credentials, and personality to get their way
Win-Lose
Both people win. Agreements or solutions are mutually beneficial and satisfying to both parties.
Win-Win
To achieve __________________, keep the focus on results, not methods; on problems, not people.
Win-Win
if you want to have more freedom, more latitude in your job, be?
a more responsible, a more helpful, a more contributing employee
Habit 2
begin with the end in mind
Our _______________ affect us fundamentally -- they determine our daily decisions, actions, and motivations, as well as our interpretation of events.
centers
Reactive people focus on their
circle of concern
Proactive people focus on their
circle of influence
Habit 7 is focused on
continuous growth and improvement and embodies all the other habits.
in order to be effective one must be __________________
proactive
"Theres nothing I can do" is an example of which type of language?
reactive
Habits 1, 2, and 3 are focused on
self-mastery and moving from dependence to independence.
By understanding and valuing the differences in another person's perspective, we have the opportunity to create ______________, which allows us to uncover new possibilities through openness and creativity
synergy
Abundance Mentality,
the belief that there's plenty out there for everyone.
If you can't reach an agreement that is mutually beneficial, there is no deal.
Win-Win or No Deal
of the six paradigms of human interaction, which one promotes competition, the use of power, credentials, possessions, or personality to get their way?
Win/Lose
If we focus on Quadrant III
we spend most of our time reacting to matters that seem urgent, when the reality is their perceived urgency is based on the priorities and expectations of others. This leads to short-term focus, feeling out of control, and shallow or broken relationships.
The real essence of ______________ is valuing the differences -- the mental, emotional, and psychological differences between people.
synergy
When one plus one equals three or more and the whole is great than the sum of its parts.
synergy
___________________________ involves caring effectively for our physical body, eating the right kinds of foods, getting sufficient rest and relaxation, and exercising on a regular basis
the physical dimension
Habit 4
think win win
If we focus on Quadrant I
we spend our time managing crises and problems, it keeps getting bigger and bigger until it consumes us. This leads to stress, burnout, and constantly putting out fires.
means that, as human beings, we are responsible for our own lives.
Proactivity
The goal of renewing our spiritual self is to provide leadership to our life and reinforce your commitment to our value system.
Spiritual Dimension
if you are opening your mind and heart and expressions to new possibilities, new alternatives and new options, you are communicating.
Synergistically
Habit six describes a process where a relationship can allow a result to be 'more than the sum of its parts'. How does Covey describe this?
Synergize
Before we can offer advice, suggest solutions, or effectively interact with another person in any way, we must seek to deeply understand them and their perspective through_____________________
empathic listening.
which social map basically says your grandparents did it to you, thats why you are the way you are?
genetic determinism
which of the following is one of the three kinds of assets?
human
must have the discipline to prioritize our day-to-day actions based on what is most _______________, not what is most _____________.
important; urgent
______________ is used to mean a model, theory, perception, assumption, or time frame of reference
paradigm
think effectiveness with ___________ and efficiency with _____________.
people; things
To be effective, we must devote the time to renewing ourselves __________, ___________, ________, and ________.
physically, spiritually, mentally, and socially