AAMI- Funeral home merch final review
document required for veteran's benefits?
DD-214
Money is deposited into the Social Security Administration for benefits like the Lump Sum Death Benefit through deductions taken from those working in the united states under which of the following acts
FICA
T/F metal burial vaults are heaviest
False
FTC documents that are retained by the consumer
GPL and statements of goods and services
Consumer Value Index (CVI)
The percentage derived by dividing the wholesale cost of the merchandise by the retail price of the merchandise.
mode
The value that occurs most frequently in a given data set.
Urnside casket
a casket design in which the body panels display the shape of an urn
elliptic
a casket having ends in the shape of a half circle
velvet
a fabric of silk, cotton, and possibly rayon, with a nap
satin
a fabric woven to create a smooth lustrous face and dull back
Semi-gloss finish
a low luster finish
swing bar
a moveable casket handle with a hinged arm
memorial
a physical object that is designed for the purpose of remembering
Graduated Recovery
a pricing method where the mark-up varies
cash discount
a reduction of the price given for payment of an account within the time limits established by the sales contract
Bail Handle
a single handle in which the lug, arm, and bar are combined in one unit
crepe
a thin crinkled cloth of silk, rayon, cotton, or wool.
Median
a value in an ordered set of values which represents the midpoint, whereby there are an equal number of values above and below the midpoint value
the FTC funeral rule states that consumers must receive
accurate, itemized price information
A method of closure that utilizes the air pressure created by placing the dome of the vault onto the base of the vault
air seal "diving bell"
ogee
an "S" shaped molding that is a component part of the casket cap
epitaph
an inscription on a tombstone or burial place
Non-ferrous metal
any metal which is not formed from iron
a correctly displayed flag will have which color prominently displayed over the deceased's left shoulder
blue
vertical side
body sides at a 90 degree angle to the bottom
Flaring Square
bottom smaller width then top
Single Hinged Panel
cap is two pieces: rim and foot panel; top body molding and head panel
What are cash advance items?
church offerings, death certificates, newspapers, gratuities
Who files the SSA 8 Claimants form?
client family
Matte finish
dull, lusterless finish
Octagon shape
eight sided casket
T/F Ferritic Stainless Steel is more durable than austenitic steel
false
T/F brocade usually has a pictorial design
false
T/F copper caskets are measured in terms of gauge
false
T/F wood caskets normally employ a rubber gasket to enhance sealing and preservation qualities of the casket
false
Excelsior
fine wood shavings, used for stuffing, packing, etc.
a small headstone which is set with its top even with the surrounding terrain
flush marker
two things that must be provided in order that a funeral home be recognized as a funeral home
goods and services
Slip panel (priest casket)
lid at the head end completely removed from the casket
Body Lining
material which drapes the inside perimeter of the body of the casket
Ferrous metals
metals containing iron
stanless steel is a metal alloy of steel, chromium, and sometimes....
nickel
You ask for permission to embalm on a first call. Is this a triggering event?
no
veteran's headstone application must be filed within
no time limit
what type of wood is considered a soft wood?
pine
crushed
placed on a metal form, weight added, steamed, and attached to backing.
muslin
plain-woven cotton fabric
what comes first?
playing of taps
Satin finish
semi luster finish
polished
shiny as a result of friction
a cemetery marker that has a face that has an angle greater than 45 degrees but less than 45 degrees
slant marker
who is eligible to collect social security death benefit
spouse and children
overlay
the aesthetic covering for the foot cap or inner foot panel of the casket
lug
the part of the casket handle that is attached to the casket body
body
the portion of the casket shell containing the top body molding, body panel, base molding, and casket bottom
bed
the portion of the casket upon which the deceased human remains are placed
Merchandising
the purchasing, pricing, display and sale of merchandise
Merchandise Value Ratio (MVR)
the relationship between the wholesale cost of the merchandise and the total cost (both service and merchandise) to the consumer.
rebate
the return of a portion of a payment
Average (mean)
the sum of a group of numbers divided by the number of units
Header flange
the turned under edge or horizontal portion of the header
range
the upper and lower limits of a series of numbers
fishtail
the wedge shaped portion of the cap at each end of the crown
cap
topmost portion of the casket shell
T OR F the phone number is required on the GPL
true
T/F appearance is considered a merit of the casket
true
T/F casket hardware is the most expensive
true
T/F cherry is a hardwood
true
T/F due to grain patterns every wood casket is unique
true
T/F the ogee, crown, pie and rim flange are all component parts of the casket lid/cap on a perfection cut casket
true
T/F tufted has padding material in between the two pieces
true
T/F zinc is the element used in galvanized steel
true
veterans burial allowance must be filled within
two years of final disposition
a type of moument in which the tablet is taller than it is wide
vertical tablet
a family asks if you offer cremation. is this a triggering event?
yes
a violation of an FTC rule can result in penalties up to
$10,000 per violation
Social Security death benefit
$255
Shirred
-drawn or gathered -parallel fashion
How many holes must be drilled into a casket for burial at sea
12
How many minimum items must the GPL include?
16
the GPL must include how many minimum items
16
what are the three most common gauges employed in steel caskets
16, 18, 20
social security went into effect during which time period
1930's
what is the specific time limit for filing the SSA-721 statement of death by the funeral director?
2 years from date of death
the width of a standard adult metal casket is
23''
a funeral home is considered a creditor if it extends credit more than......... times in the last year.
25
how many folds are in the flag on a half couch casket?
3
what is the amount of the standard burial allowance for a qualified deceased veteran?
300
Ferritic stainless steel is often referred to as......
400 or 409
How many mandatory disclosures does the GPL have?
6
the length of a standard adult wood casket is
75''
dimensions of average casket
78 X 23
the casket is 6'6'' and one oversize in length. in inches this equals?
81''
standard dimensions of a burial vault measure........ inches long by........inches wide
84, 29
Perfection Full Couch
A casket in which the rim, crown, and pies are formed as one unit and which raises as one piece.
Quartile
A division of the total into four intervals, each one representing one-fourth of the total.
Lawn Crypt
A grave space where two or more persons may be buried in a grave liner which have been stacked one on top of the other, with the first person who dies being buried in the deepest grave liner with subsequent burials on top. (can be pre-placed chambers and installed in quantity; either side by side or multiple depths)
blanket
A piece of fabric used to cover the body of a deceased, especially the lower legs and feet when displayed in a full open casket
gimp
A strip of metal, plastic or cloth attached to the inside of the casket panel which covers the point where the roll is anchored is the
twill weave
A weave in which the filling strand goes over and under several warp strands, creating diagonal ridges across the fabric.
