Accounting

In which of the following ledgers must an outstanding patient balance be recorded?

Both

In which of the following ledgers would an assistant look to find the most current bank balance?

Check ledger

Which of the following best defines the term "disbursement"?

an outgoing amount of money

What should be done if a mistake is made while filling out a check?

void the check and file

What is a fee schedule?

A list of specified fees a physician charges for services

Which of the following best describes a superbill?

A patient invoice listing services performed in one visit

Which of the following type(s) of check is guaranteed not to bounce?

both certified and money

When a patient makes a payment to a collection agency, the entire amount of that payment will be sent to the medical office.

false

If a physician treats a fellow health care worker and does not collect the remaining fee after that worker's insurance contribution is received, this is what kind of adjustment?

professional court

Which of the following best describes a purchase order?

A standardized form to request an order from a vendor

What is the name of a patient bill that records services and charges for a specific time period?

An invoice

Patients will receive a monthly bill from the medical practice even after the account has been turned over to a third-party collection agency.

False

What is the first step an office assistant should take after receiving an NSF check?

Inform Check-writer

Which of the following is the best option for dealing with long-term delinquent accounts?

Send the account to a third-party collection agency.

In the medical office, who is responsible for helping patients understand their invoice?

The medical office assistant

What does it mean to extend credit to a patient?

The patient can pay for service in installments.

Which of the following methods of payment is least likely to be accepted at any medical office?

Third-party check

How often should patients receive a billing statement?

Once a month

Which of the following definitions best describes an aging report?

A record of all unpaid patient accounts, organized by date of service or date of first bill

What is the first thing an assistant should do after receiving a patient overpayment?

Call to inform the patient.

Which of the following is another term for "superbill"?

Encounter form

When should a receipt be issued to a patient?

Every time the patient makes a payment in the office

If a patient plans to use a credit or debit card as payment, the physician is allowed to charge a higher fee for the patient's service.

False

In an office with a computerized practice-management system, patient invoices still must be written out by hand.

False

What is the name of a patient bill that records services and charges for a specific time period?

Invoice

Why does the office assistant need a copy of the fee schedule when discussing patient invoices?

It lists the charges for each service

What purpose does the Truth in Lending Act serve?

It requires physicians to disclose interest charges if any are charged.

Why might an office divide patient billing into several cycles per month?

To stabilize the assistant's workload