ACCTN101

The then New Zealand Labour government introduced the Financial Management Reforms in _____, which revolutionised the _______ sector.

1984, Public

Different views of understanding organisational functioning and management accounting are possible. What does management accounting provide under the Naturalistic approach?

A language of negotiation and dispute resolution

The responsibilities of the Board of Trustees do not include

Applying disciplinary actions to students

In the ___ a business is an open system that must adapt to its environment in order to survive

Biological metaphor

People in real life organisations seem to behave in ways not depicted in management accounting theories. This 'theory-practice gap' is due to the omission of

Culture factor- people are sentient and feeling beings

Under the concept of balanced scorecard, what are the four perspectives that need to be considered to improve organisational performance?

Customer satisfaction, organisational learning, business processes and financial results

The main difference between critical success factors (CSFs) and key performance indicators (KPIs)is:

KPIs relate to the physical activities that must be done well to ensure success.

Ethics

Looking into someones behaviour and actions and determining whether they are right or wrong. When someone has morals and principles.

In the ___ a business is a closed system with the goal of operating as efficiently as possible to maximise profit

Machine metaphor

A competitive strategy which is based on selling existing products to new markets, is called

Market development

A competitive strategy which is based on selling existing products to existing markets, is called

Market penetration

The previous name of Chartered Accountants Australia & New Zealand was

New Zealand Institute of Chartered Accountants

Under the concept of balanced scorecard, which one of the following is not a measure of customer satisfaction?

Number of new products introduced

Different views of understanding organisational functioning and management accounting are possible. What is management accounting under the naturalistic approach?

Process of negotiating shared purpose and meaning

The three Es often referred to in the financial management reform are

economy, efficiency and effectiveness

The Statement of Objectives will

provide a formal expression of the mission and overall objectives of the reporting entity

The PSACs stressed what link?

the link between management process and financial reporting

Different views of understanding organisational functioning and management accounting are possible. What is the image of organisation reality under the Conventional approach?

Rational and cooperative behaviour

The Statement of ___ reports on the degree of success achieved in meeting targets

Service Performance

Which type of accounting focuses on value chain analysis?

Strategic management accounting

Which one of the following is not a perspective from which organisational performance may be considered?

Supplier