Advanced Admin 3

Cloud Kicks maintains inventory in a legacy application.Management wants the information to also be availableto view and report on directly in Salesforce. Which actionshould the administrator take to achieve this goal?* A. Create an external object that maps to the inventory application. B. Import the data into a custom object when needed; delete after it is used. C. Build a Lightning component and use SFDX to connect to the inventory app. D. Upload in Excel spreadsheet with the data into the Files tab.

A. Create an external object that maps to the inventory application.

At Ursa Major Solar, there is a custom object calledGalaxy. The sales director wants users to only see certainfields when the Binary Cluster checkbox field is marked.What lightning component will satisfy this requirement?* 1/1 A. Fields Component B. Highlights Panel Component C. Path Component D. Record Detail Component

A. Fields Component

A sales manager cannot view a contact owned by asalesperson. The salesperson is below the sales managerin the role hierarchy. Why can't the sales manager viewthe contact?* A. The contact is not linked to an account. B. Contact sharing settings are private. C. Contact sharing settings have granted access using hierarchies unchecked. D. The contact has not been manually shared with the manager.

A. The contact is not linked to an account.

The Universal Containers (UC) administrator wants toopen up opportunity sharing to directors who overseeregional managers so they can access records to assistregional managers. What sharing mechanism should beused? A. Sharing Settings B. Role Hierarchy C. Manual Sharing D. Organization-Wide Defaults

B. Role Hierarchy

DreamHouse Realty has created a custom object to trackits Open Houses with a master-detail relationship up to acustom object for Properties. Agents need to quicklycalculate the number of Open House records in a statusof Pending so they can see the value from the Propertyrecord. What feature should the administratorimplement?* A. Visualforce Page B. Roll-Up Summary C. Formula fields D. Lightning Component

B. Roll-Up Summary

The administrator of Universal Containers is testing anapproval process in a recently refreshed Developer Prosandbox and is finding that none of the notificationemails are being sent to the approvers. Which tworeasons could be the cause? Choose 2 answers.* 0/1 A. HTML templates are unavailable in sandboxes. B. The Deliverability Access Level setting is incorrect. C. The email addresses for the users are incorrect. D. Workflow emails only work in Full sandboxes.

B. The Deliverability Access Level setting is incorrect. C. The email addresses for the users are incorrect.

A sales manager is receiving an 'insufficient privileges"error when viewing a contact. The contact owner isunder the manager in the role hierarchy and 'grantaccess using hierarchies' is checked in their sharingsettings. Why is the sales manager not able to view thecontact?* 0/1 A. The account sharing settings are controlled by the parent, and the account owner is not under the sales manager's role. B. The contact sharing settings are controlled by the parent, and the account owner is not under the sales manager's role. C. The contact owner has not selected the option to share contacts with others in the role hierarchy. D. The contact sharing settings are private, so access to the record is limited to the contact owner and system administrator.

B. The contact sharing settings are controlled by the parent, and the account owner is not under the sales manager's role.

The administrator at Cloud Kicks (CK) needs to convert alookup relationship to a master-detail relationship. Whatshould the administrator verify to ensure that theconversion is successful?* 0/1 A. The owner is the same for all related records. B. The lookup field in all records contains a value. C. The lookup field is required on the child object. D. No roll-up summaries exist on the lookup object.

B. The lookup field in all records contains a value.

Ursa Major Solar's administrator has configured multiplerecord-triggered flows to run before or after the recordis saved on the Account object. What should theadministrator consider when a record-triggered flowexecutes first? A. The flow with the longest execution time will execute first. B. The order in which those flows are executed is not guaranteed. C. Assign the highest priority to the record-triggered flow which should execute first. D. The flow with the shortest execution time will execute first.

B. The order in which those flows are executed is not guaranteed.

Universal Containers has four sales regions: NorthAmerica, APAC, EMEA, and LATAM. Each sales region isled by a VP of Sales. Each of the VPs wants to have adashboard emailed to them every Monday morning thatcontains components with only the data for their region.How can an administrator meet this requirement?* A. Create one dashboard using Visualforce to create a filter, scheduled to be delivered on Monday mornings. B. Create a separate dashboard with data specific to each sales VP, scheduled to be delivered on Monday mornings. C. Create one dashboard that includes a filter for each region, scheduled to be delivered on Monday mornings. D. Create a reporting snapshot and check the dashboard option, scheduled to be delivered on Monday mornings.

B. Create a separate dashboard with data specific to each sales VP, scheduled to be delivered on Monday mornings.

DreamHouse Realty (DHR) has a workflow rule that sendsan email alert to the VP of Sales when a large deal is won.The VP is reporting that these emails are not beingdelivered. Which two tools could be used to determinethe problem? Choose 2 answers.* A. System audit trail. B. Debug log. C. Workflow monitor. D. Email Log.

B. Debug log. D. Email Log.

An administrator would like to convert a Master-Detailrelationship to a Lookup relationship. What action shouldbe taken prior to converting the relationship?* 0/1 A. Select the Allow Reprinting option on the masterdetail relationship. B. Delete all roll-up summaries that reference the detail object prior to converting. C. Remove child object-related lists from the parent object page layouts. D. Delete all reports that use the master object with the detail object report type.

B. Delete all roll-up summaries that reference the detail object prior to converting.

When the delete permission is selected in a mutingpermission set, which other permission is automaticallymuted?* A. Modify all Data. B. Modify all Records. C. View all Data. D. View all Records.

B. Modify all Records.

Sales reps at AW Computing have asked theadministrator to help them close deals faster on theSalesforce mobile app when they're in the field. Theywant to be able to quickly close an opportunity and havekey fields, like status, pre-populated to Closed Won.What should an administrator create to achieve this?* A. Lightning Component B. Object-specific Quick Action C. Global Quick Action D. Enhanced Related Lists

B. Object-specific Quick Action

Leads come to universal containers from various sourcesand need to be assigned to the correct sales team. Whena lead comes for the APAC region, it can be passed to anexternal partner if the sales director approves thetransfer. The partner's channel manager must be notifiedwhen the partner has been assigned the lead. At theminimum, which combination of automation tools will beneeded to meet these requirements?* A. Assignment rules and approval processes. B. Assignment rules and workflow rules. C. Assignment rules, approval processes, and workflow rules. D. Assignment rules, auto-response rules, and workflow rules.

C. Assignment rules, approval processes, and workflow rules.

What should an administrator use as an alternative to a Process Builder to expedite the time required to update the records?* A. Batch Update B. Screen Flow C. Before Save Flow Trigger D. Workflow Rule Field Change

C. Before Save Flow Trigger

Sales reps at AW Computing have been reporting thatcontact phone numbers sometimes revert back to an oldvalue after being updated. What should theadministrator do to resolve this issue?* A. Delete all workflow rules. B. Schedule Apex jobs. C. Consolidate automation tools. D. Add an invokable process.

C. Consolidate automation tools.

The sales operations team at Universal Containers wantsto ensure that when an opportunity is won the customshipment date field is populated. How should theadministrator configure Salesforce to meet thisrequirement?* A. Add a default value to the shipment date using the Today() function. B. Make the shipment date field required on the opportunity page layout. C. Create a validation rule on the opportunity using the ISBLANK() function. D. Create a dependency between the stage and shipment date fields.

C. Create a validation rule on the opportunity using the ISBLANK() function.

How should an administrator ensure the appropriatenumber of digits are entered into the custom encryptedfield created to capture credit card numbers on theOpportunity object?* A. Use the credit card number mask type. B. Enter the number of digits at the field level. C. Create a validation rule to ensure the length. D. Define the number of mask characters.

C. Create a validation rule to ensure the length.

The VP of Marketing is launching campaigns in eachregion to target accounts that do not have openopportunities. What reporting solution can anadministrator set up to assist with this?* 0/1 A. Standard filter. B. Joined report. C. Cross filter. D. Reporting snapshot.

C. Cross filter.

The administrator at Northern Trail Outfitters (NTO) hasbeen asked to create an account managementdashboard displaying opportunities and activities foreach of its top five clients. Which dashboard featureshould the administrator use to meet this requirement?* A. Joined reports on a dashboard. B. Matrix reports on a dashboard. C. Dashboard Filter. D. Dynamic dashboard.

C. Dashboard Filter.

The administrator at Cloud Kicks needs to import a batchof person accounts into Salesforce. What tool should theadministrator use?* A. Bulk API. B. Mass Update. C. Data Import Wizard. D. Quick Create.

C. Data Import Wizard.

The sales department has asked to Iimit access to theAmount field on the Opportunity to only those users inthe sales department and on the executive team. CloudKicks uses six custom profiles including Sales User,Marketing User, Call Center User, Executive User, SalesManager User, and Call Center Manager User. Field-levelaccess is removed from three of the profiles in thesandbox. What action should an administrator take tomake sure this change is to production?* A. Process a change set with the profiles that should no longer have access to the field. B. Create a sandbox template and push it to production to reflect the update. C. Deploy a change set from the sandbox to production including the Amount field with all the custom profiles. D. Manually restrict access to this field for each profile via Setup just like the sandbox.

C. Deploy a change set from the sandbox to production including the Amount field with all the custom profiles.

Universal containers has set up a picklist dependencybetween region and zone on the Account object. Thesales manager has requested that when a user selects aregion, a zone must also be selected. How this should beachieved?* A. Select default values for both picklist fields. B. Create a validation rule using ISBLANK(). C. Make the zone field required on the page layout. D. Make both picklist fields required at the field level

C. Make the zone field required on the page layout.

DreamHouse Realty (DHR) wants only users from thesales department to have access to price books. How canan administrator meet this requirement?* A. Create a sharing rule to share all price books with sales users. B. Set the organization-wide default for price book to Use. C. Manually share each price book to the sales users' profiles. D. Clone all custom price books from the standard price book.

C. Manually share each price book to the sales users' profiles.

A sales user is assigned to a permission set group thatgives them modify all access to accounts. Anadministrator assigns the same user to a meetingpermission set that mutes Delete access on Accounts.What level of access will the sales users have on theAccount object?* 0/1 A. Modify all B. No access C. Read, Create, and Edit D. Read-Only

C. Read, Create, and Edit

Users at Universal Containers (UC) want to create complex dashboards with supporting charts based on data to come from a variety of sources, some of which live on the internal company shared drives. Which product should the administrator recommend to meet the users' needs?* A. List views B. Lightning Dashboard Builder C. Tableau CRM D. Report Builder

C. Tableau CRM

How should an administrator ensure article managersuse specified values for custom article fields?* A. Create a formula field on the article. B. Require a field on the page layout. C. Use field dependencies on record types. D. Create different article types for different requirements.

C. Use field dependencies on record types.

An administrator recently implemented multi-factorauthentication (MFA) with a standard security levelselected. They are receiving cases that users are unableto log in. What should the administrator do totroubleshoot?* A. Change MFA to High Assurance. B. Temporarily disable MFA. C. Reset the user passwords and ask them to try again. D. Check the session security level required at login on the user profile.

D. Check the session security level required at login on the user profile.

he sales agents at Angel Broking (AB) have a profile thatallows them to import records for a custom object calledHouse. The agents only need to make importsoccasionally and typically import around 100 new records at a time. What tool should the agents use toupload records?* 0/1 A. Data Loader B. Bulk API C. Apex D. Data Import Wizard

D. Data Import Wizard

An administrator needs to import a large amount ofhistorical data (more than 300,000 records) fromanother system. How should the administrator importthe data?* A. An AppExchange package B. Import Wizard with Add Only C. SOAP-based API with Developer Console D. Data Loader with Bulk API Enabled

D. Data Loader with Bulk API Enabled

Select power users want the ability to makeconfiguration changes to a specific custom object. Whattool should the administrator assign to the power usersto enable this?* 0/1 A. View Setup and Configuration B. Sharing rule C. Modify all data D. Delegated Administration

D. Delegated Administration

A sales rep at Ursa Major Solar was assigned to a role under their manager and is the record owner of several opportunities; however, the sales rep is missing from the manager's forecast. What should the administrator review to solve this issue?* A. Allow Forecasting B. Enable owner adjustment C. Allow Override Forecasts D. Enable manager adjustments

D. Enable manager adjustments

An administrator is using the Dev Console Log Inspectorto troubleshoot a Process Builder. What event typeshould the administrator look for in the event column?* A. Event types beginning with AUTOMATED. B. Event types beginning with WORKFLOW. C. Event types beginning with PROCESS. D. Event types beginning with FLOW.

D. Event types beginning with FLOW.

AW Computing is running a special bundle deal onmonitors and keyboards. Normally, discounts need VPapproval, but this special bundle is pre-approved.What should the administrator recommend for theserequirements?* 0/1 A. Remove the approval process. B. Enable Subscriptions. C. Create a separate price book. D. Implement CPQ.

D. Implement CPQ.

When should an administrator consider when usingPerson Accounts?* 0/1 A. In a B2B business model and is selling to the primary contact at a business organization. B. In a business model that needs a separate Contact and Account to be included on all Case reports submitted. C. In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts. D. In a B2C business model and the consumer is the intended recipient of sales and marketing attention.

D. In a B2C business model and the consumer is the intended recipient of sales and marketing attention.

Which value rolls up the hierarchy to the manager forCollaborative Forecasts?* A. Expected revenue. B. Product quantity. C. Quota amount. D. Opportunity amount.

D. Opportunity amount.

The sales team at Cloud Kicks (CK) has asked theadministrator to build functionality to automaticallyupdate the account checkbox field 'Opportunity Created'to checked when at least one related opportunity hasbeen created. What feature should the administrator useto build this functionality?* 0/1 A. Assignment rule B. Screen flow C. Workflow rule D. Record-triggered flow

D. Record-triggered flow

Cloud Kicks has a junction object called Invoices with aprimary Master-Detail relationship with Accounts and asecondary Master-Detail relationship with Contacts. Theapp builder has a requirement to change the primaryMaster-Detail relationship to Lookup. What happens tothe Master-Detail relationship with Contacts?* 0/1 A. The Contacts Master-Detail field is deleted from the object. B. The Contacts Master-Detail also converts to Lookup. C. The Contacts Master-Detail values are cleared from invoices. D. The Contacts Master-Detail becomes the primary.

D. The Contacts Master-Detail becomes the primary.

What should an administrator do to keep secure fieldsprotected in email templates?* 0/1 A. Set up an approval process for email alerts. B. Implement GDPR. C. Remove the fields from the email. D. Use classic and encrypted fields.

D. Use classic and encrypted fields.

DreamHouse Realty recently learned that the majorlisting service it utilizes can accept messages to a specificendpoint. The realtors want to utilize this to be able toquickly update the listing price on properties after it hasbeen approved. What automation tool should theadministrator configure?* A. Flow B. Email Alert C. Platform Event D. Process builder

Flow

DreamHouse Realty (DHR) uses a custom object to trackcustomer complaints. The company wants to have a fieldon the custom object where they can include a referenceto another complaint. Which type of relationship can beused to accomplish this?* A. Lookup. B. Hierarchical. C. Master-detail. D. Junction.

Lookup

An administrator is given a .csv file of 5,000 leads withExternal Id and Status fields. They need to match existingand add new records with Data Loader. What actionshould be taken to populate the Status field on therecords and add new records?* A. Upsert B. Export C. Insert D. Update

Upsert

Which two types of data should a Sales representativeaccess from the forecasts tab when using CollaborativeForecasts? Choose 2 answers.* 0/1 A. Forecast amount for each forecast category. B. Forecast amount for other representatives on their team. C. Opportunities that make up each forecast amount. D. Forecast amount for each opportunity stage.

A. Forecast amount for each forecast category. C. Opportunities that make up each forecast amount.

A custom object was created at Universal Containers tostore information employees will need for their annualreviews. Only the employee should be able to accesstheir records. The administrator has set up OrganizationWide Defaults to private for the object. These records areaccessible by the employee's manager. What additionalstep should be taken to remove the manager's access tothese records?* 1/1 A. Uncheck grant access using hierarchies in sharing settings. B. Recalculate the sharing rules in sharing settings. C. Remove access to the custom object on the manager's profile. D. Uncheck the manual sharing for the custom object on each profile.v

A. Uncheck grant access using hierarchies in sharing settings.

The finance director at Cloud Kicks asks the administratorfor an exception report that shows all B2C accounts thatare missing the credit card number. The credit cardnumber is a classic encrypted field. What action shouldthe administrator take to meet this requirement?* 0/1 A. Add 'View and Encrypted Fields' to a permission set assigned to Finance and system administrators and a summary report filtered by credit card number. Be B. Build a custom checkbox called 'Has Credit Card' that Finance checks when a credit card is recorded and a tabular report filtered on the checkbox equal to false. C. Unmask the encrypted credit card number field to make it available and add a custom filter to a report where credit card number is blank. D. Create a summary report that includes across-filter to the Account object with his sub-filter for credit card number equal to null.

B. Build a custom checkbox called 'Has Credit Card' that Finance checks when a credit card is recorded and a tabular report filtered on the checkbox equal to false.

Should an administrator adhere to in order to ensure a successful deployment to production? Choose 2answers.* A. When deploying a new record type, ensure the new record type is the only component in the change set. B. Clone a change set to add forgotten dependent components to an uploaded change set. C. Run deployment validations on the change set in the sandbox prior to uploading to production. D. Add permissions and access settings to outbound change sets in addition to the dependent component list.

B. Clone a change set to add forgotten dependent components to an uploaded change set. D. Add permissions and access settings to outbound change sets in addition to the dependent component list.

The Sales Manager at Universal Containers would like adashboard to view each of the sales representative'sopportunities, accounts, and related cases. What is arecommended solution?* A. Create a dashboard and add filters for users, opportunities, accounts, and cases. B. Create a dynamic dashboard and ensure the sales manager has the "View My Team's Dashboard" permission. C. Create an individual dashboard for each sales representative with opportunity, account, and case components. D. Create a dynamic dashboard and add filters for opportunities, accounts, and cases.

B. Create a dynamic dashboard and ensure the sales manager has the "View My Team's Dashboard" permission.

Northern Trail Outfitters (NTO) is implementing a newlead status process and wants to be able to do thefollowing: Track leads through five different statusvalues. Run reports showing the duration a lead spendsin each status. Run full Lifetime reports of a lead fromcreation to conversion. Prevent leads from skipping alead status. How should these requirements be met?* A. Use an Apex Trigger to populate custom date fields for each status, and use custom formula fields for calculating the duration of each status. B. Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration. Use validation rules to prevent status skipping. C. Use custom date fields and workflow rules for each status, and use custom formula fields for calculating the duration of status. Use validation rules to prevent status skipping. D. Use field history tracking on the lead status

B. Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration. Use validation rules to prevent status skipping.

The VP of Sales wants to enforce a new B2B sales processfor sales representatives. For example, if an opportunityis still in the Prospecting stage one day after the nextstage is due, the Deal Status should change to Stalled andthe number of deals galled on the account should beincremented. What action can an administrator use toautomate this process? Choose 2 answers.* 0/1 A. Cross-object workflow field update. B. Workflow field update on the opportunity. C. Roll-up summary field on the account. D. Workflow field update on the account.

B. Workflow field update on the opportunity. C. Roll-up summary field on the account.

Northern Trail Outfitters (NTO) created and tested a newapproval process in a developer sandbox. While theapproval routings were correct, the approvers were NOTreceiving the notification emails. What could be thecause of this issue?* A. Email deliverability cannot be changed in a sandbox. B. The email addresses for the users in the sandbox are invalid. C. Approvals can only be tested in a full or partial data sandbox. D. The email relay is disabled in the sandbox.

C. Approvals can only be tested in a full or partial data sandbox.