AgEc318 exam 4 practice

Which of the following has been identified as a major characteristic of a well-designed reward system?

-rewards satisfy the basic needs of employees -rewards are comparable to those offered by similar organizations in the area -rewards are distributed fairly and equally

The set of expectations held by an individual about what he or she will contribute to the organization and what it will provide in return is called

A psychological contract

Joe wants to be given a job to do and then left alone to do it. He tends to set moderately difficult goals for himself and to really get involved in his work. He also has a strong need for knowing how he is doing. In which of the following needs is Joe high?

Achievement

Dave Miller tells new employees that so long as they do what they are told, he will pretty much let them alone. But, if they get out of line, he will not hesitate for one minute to impose the contractual disciplinary procedure. What kind of reinforcement does Dave's approach represent?

Avoidance

Which form of power is least likely to result in commitment on the part of subordinates

Coercive

If a manager threatens a subordinate in order to get the subordinate to do a job, the manger has used

Coercive power

Which form of power is most likely to result in resistance on the part of subordinates?

Coercive power

A Holiday Inn gives The Apple Award to its personnel for outstanding service. Winners receive special apple pins to wear. This reward system is targeted towards which level of need?

Esteem

Giving prestigious job titles (if not carried to extremes) would be one way to satisfy people's need for

Esteem

Joe decides that a promotion is likely because he has achieved the highest level of performance in his group. However, he does not want the promotion because he views it as a source of stress and additional demands on his life. If Joe requests a transfer to avoid the promotion, which theory best explains his behavior?

Expectancy

The model that says motivation is a function of how much we want something and how likely we think we are of getting it is

Expectancy Theory

A power to force compliance through psychological, emotional, or physical threat is called referent power.

False

Leadership and management are two terms for the same process

False

Which of the following reinforcement schedules offers a worker the LEAST incentive to do good work?

Fixed-interval

Which of the following schedules of reinforcement are time-based schedules?

Fixed-interval and variable-interval

A manager who demonstrates employee-centered behavior is most likely to

Focus on employee growth and job satisfaction

The first stage of group development is

Forming

You are assigned to the organization's legal department. This makes you a member of what kind of group?

Functional

Which of the following disadvantages of group decisions typically results from the group being very cohesive?

Groupthink

Abraham Lincoln stated that People are about as happy as they make up their minds to be. This is a belief of someone who

Has an internal locus control

Which of the following combinations of group performance norms and cohesiveness is best from manager's point of view?

High cohesiveness/high norms

Gary Black joined a local service club (voluntary non-profit organization where members meet regularly to perform charitable works) because he saw it as a good place to meet prospective customers for his insurance business. Which of the following is the best explanation for Gary's action?

Instrumental benefits

Which of the following correctly reflects the difference between interest groups and functional groups?

Interest groups are not formed by the organization, functional groups are.

Robin joined an informal group at work because the other members had interests and attitudes similar to her own. Which reason is this for joining a group?

Interpersonal attraction

If a manager gives a subordinate a job to do and the subordinate does it because it is within the normal boundaries of his job, the manager has used

Legitimate power

Which of these is the degree to which people believe their behavior has a direct impact on their consequences?

Locus of control

The stages of group development in which informal leaders often begin to emerge is called

Norming

The standards of behavior a group accepts for its members are called

Norms

Which of the following is NOT a characteristic of a Type A person?

Patience

Josh felt neutral towards his agribusiness management class after the first week; however, after he made an A on the first exam he now says the class is great. This is an example of which of the following?

Performance leads to satisfaction

Which kind of reinforcement involves providing a desired outcome in the presence of desirable behavior?

Positive

Which of the following is NOT and advantage of group decision making?

Possibility of groupthink

When you accept a job, you formulate a(n) ______ with your employer.

Psychological contract

Charismatic leadership is closely linked with

Referent power

When Sam Walton, founder of Walmart and one of the richest man in America, chose to live an unpretentious life, it was an example of leading and inspiring through the use of

Referent power

A manager who experiments with new ideas, takes a chance with new products, and leads his or her department in new directions has high

Risk propensity

Unions nearly always bargain for retirement packages and good medical plans. Recently, they have begun negotiating for advanced notice of plant closings. What need level from Maslow's hierarchy do these demands represent?

Security

What need is evidenced by the fact that people buy life and health insurance and deposit money in savings accounts?

Security

Gina is on a committee to develop a marketing plan for a new product. At the last meeting the members could not agree on how to divide up the task, and several members acted in a hostile manner toward one another. This group is at which stage of group development?

Storming

When an organization assigns you to a group for a specific length of time to accomplish a specific goal, you are a member of a/an

Task group

Which of the following is not a task group?

The marketing department at Ford

What differentiates Type B people from Type A?

They live their lives in a more balanced fashion

Joann loves to play tennis. If she joins the local racquet club not just to play on a regular basis but also in order to find tennis partners, she is joining because of instrumental benefits

True

The basic premise of reinforcement theory is that behavior followed by desired outcomes will be repeated

True

The power leaders have as a result of their job assignment is referred to as legitimate power

True