AIS: Chapter 20 Romney

Increased error rates, disruptions, and sabotage are examples of which of the following?

Aggression

Which of the following is the correct order of the steps in systems analysis?

Initial investigation, system survey, feasibility study, determination of information needs and system requirements

Which of the following is the long-range planning document that specifies what the system will consist of, how it will be developed, who will develop it, how needed resources will be acquire, and its overall vision?

Master plan

Determining whether the organization has access to people who can design, implement, and operate the proposed system is referred to as which of the follower?

Operational feasibility

Which of the following is the planning technique that identifies implementation activities and their relationships, constructs a network of arrows and nodes, and then determines the critical path through the network?

PERT diagram

The purchasing department is designing a new AIS. Who is best able to determine departmental information requirements?

Purchasing department

What is often the most significant problem a company encounters in designing, developing, and implementing a system?

The human element

Resistance is often a reaction to the methods of instituting change rather than to change itself.

True

Which of the following is NOT one of the tangible or intangible benefits of a company might obtain a new system?

a. Cost savings. b. Improving customer service and productivity. c. Improved decision making. d. Improved data processing. All are benefits of a new system

Which of the following is NOT a reason why companies make changes to their AIS?

a. Gain a competitive advantage. b. Increase productivity. c. Keep up with business growth. d. Downsize company operations. All of the above are reasons why companies change AIS