all deca questions i got wrong

* 44. How does a goal differ from a vision? A. There is no difference-the two are the same B. A goal could mean different things to different people. C. A goal is abstract and indefinite. D. A goal is concrete and measurable.

A goal is concrete and measurable.

* 90. What role does utility play in the implementation of the marketing concept? A. A payment method B. A satisfaction gauge C. A cost-saving tool D. A delivery process

A satisfaction gauge

* 43. Which of the following is a disadvantage of a checking account: A. Overdraft protection B. Direct payroll deposit C. Account balance requirement D. Online transaction options

Account balance requirement

* 15. What components must "balance" in a balance sheet? A. Assets plus liabilities should equal net profit. B. Income plus expenses should equal owner's equity. C. Assets minus liabilities should equal owner's equity. D. Income minus expenses should equal owners' equity.

Assets minus liabilities should equal owner's equity.

* 51. Which of the following are listed as long-term assets on a balance sheet: A. Capital equipment, mortgage, and inventory B. Land, cash, and mortgage C. Vehicles, insurance, and accounts payable D. Buildings, vehicles, and capital equipment **

Buildings, vehicles, and capital equipment

* 94. Which of the following is an essential element of responsible behavior A. Positivity B Hopefulness C. Decisiveness D. Compassion

Compassion

* 100. Which of the following illustrates the impact of a country's history on world trade: A. Countries with widely different religious beliefs have difficulty establishing trust. B. Countries that have engaged in war conflicts have difficulty establishing trust. ** C. Countries speaking different languages have difficulty understanding each other. D. Countries that are adjacent to each other have more opportunities for conflict.

Countries that have engaged in war conflicts have difficulty establishing trust.

* 73. Which of the following factors has the greatest effect on a consumer's buying behavior: A. Cultural influences B. Situational influences C. Individual influences D. Social influences

Cultural influences

* 39. Which of the following is a computer-software technology that helps a business automate and track its sales, marketing, and service efforts: A. Automated Clearinghouse (ACH) B. Materials requirements planning (MRP) C. Computer-aided engineering (CAE) D. Customer relationship management (CRM)

Customer relationship management (CRM)

* 15. What is a primary advantage of developing a work breakdown structure (WBS) to manage large projects? A. Eliminates unexpected circumstances B. Prevents the duplication of work C. Reduces the need to set project milestones D. Decreases the need to manage each task

Decreases the need to manage each task

* 76. Which of the following should a person do first when facing the need to make a decision: A. Evaluate information B. Make a choice C. Analyze results D. Define the objective

Define the objective

* 69. Frederic used to own the only pizza place in town-until a new place opened up. Even though Frederic's never been to the new pizza place, he tells everyone he meets that the new place uses inferior ingredients and has been investigated by the health department. He even leaves negative reviews of the pizza place online. Which business tort do Frederic's actions fall under? A. Wrongful interference B. Unfair competition C. Copyright infringement D. Disparagement

Disparagement

* 98. Seth recently informed his manager, Tammy, that he is leaving the company. During her last meeting with Seth, Tammy took detailed notes and asked Seth questions about the problems that Seth had encountered on the job and how he handled them. Seth shared important information that his replacement will need to know so s/he can do the job efficiently. What technique is Tammy using to capture knowledge for future use in the organization? A. Concept mapping B. Exit interview ** C. Data codification D. Training session

Exit interview

* 87. What can a business do if it is exposed to risks that commercial insurance companies do not cover? A. Establish a risk-management committee B. Acquire a professional association C. Create a trade union D. Form a captive insurance company

Form a captive insurance company

* 73. A business advertised new-product financing with a 10% down payment and a low interest rate with monthly payments spread over four years. What type of loan was the business offering? A. Single payment loan B. Installment loan C. Cash payment D. Revolving credit loan

Installment loan

* 10. Which of the following is a primary responsibility of the project manager during the execution phase of a project: A. Developing a list of work tasks B. Assembling a steering committee C. Keeping the project on track D. Acquiring project supplies and equipment

Keeping the project on track

* 58. Which of the following facility components are inspected by authorized officials to ensure that safety ordinances are met: A. Elevators B. Photocopiers C. Computer networks D. Portable cameras

Elevators

* 30. Which of the following documents will allow the beneficiary of an estate to avoid probate: A. Will B. Living will C. Living trust D. Power of attorney

Living trust

* 86. Deciding how to transport goods is part of which operations activity? A. Safety and security B. Scheduling C. Logistics D. Maintenance and repairs

Logistics

* 67. How do businesses transfer risk? A. Screen employees B. Implement security measures C. Check for hazards D. Obtain insurance

Obtain insurance

* 57. What occurs during the first stage of the change-management life cycle? A. Organizations carry out a strategic plan for implementing desired change. B. Organizations engage in dialogue to determine how to best implement change. C. Organizations agree on a strategic plan for implementing the desired change. D. Organizations identify and communicate the need for change to employees.

Organizations identify and communicate the need for change to employees.

* 91. Which of the following is an example of employee pilferage: A. Hacking into a competitor's computer network to obtain trade secrets B. Changing the amount specified on a check you prepare for the company with authorization C. Installing personally owned software on your workplace computer D. Padding an expense account

Padding an expense account

95. Which of the following is not one of the four main idealized market structures used in trade theory: A. Monopolistic competition B. Perfect competition C. Monopoly D. Perfect monopoly

Perfect monopoly

6. What must Preston Enterprises pay to the insurance company to maintain its business liability insurance? A. Stipend B. Commission C. Fine D. Premiums

Premiums

* 99. What is an advantage of managerial planning? A. Reduces uncertainty B. Eliminates errors C. Decreases the need to delegate work D. Lessens the need to monitor employees

Reduces uncertainty

* 98. Which of the following is an action that threatens a company's ability to maintain its trade secrets: A. Process fragmentation B. Systematic neutralizing C. Copyright reform initiatives D. Reverse engineering

Reverse engineering

* 92. Fracton Enterprises and Garland Manufacturing are identical businesses that are supplied by Alta Wholesale. Fracton provides a holiday party for its suppliers, while Garland does not. Because of the holiday party, Alta Wholesale charges Fracton less for its merchandise than it charges Garland for purchasing the same quantity of merchandise. Which government regulation of competition is Alta violating? A. Sherman Antitrust Act B. Clayton Act C. Robinson-Patman Act D. Celler-Kefauver Antimerger Act

Robinson-Patman Act

* 45. Which of the following quality-control tools is a graphical representation of two variables that are used to determine cause and effect: A. Flow chart B. Histogram C. Check sheet D. Scatter diagram

Scatter diagram

* 71. Which of the following situations involves finding another source of a limited natural resource: A. Conserving the oil that we use B. Searching for oil on the ocean floor C. Paying a higher price for oil D. Replacing oil with natural gas

Searching for oil on the ocean floor

65. Which of the following airlines is most likely to be undervalued, based on their price-to-cash flow ratios: Sky High Current Stock Price: $14.36 Cash Flow per Share: $5.21 Smooth Flying Current Stock Price: $22.78 Cash Flow per Share: $4.12 Soar the Sky Current Stock Price: $18.50 Cash Flow per Share: $3.59 White Clouds Current Stock Price: $25.81 Cash Flow per Share: $6.94 A. Smooth Flying B. Sky High ** C. Soar the Sky D. White Clouds

Sky High

* 17. Jolie is working in a group in her business class. If she wants to contribute to her group's discussion in a meaningful way, what should she do? A. Summarize what's been discussed in the conversation B. Let someone know right away if his/her idea is bad or unrealistic C. Wait for other people to lead the conversation when it gets silent D. Ask questions as a way of judging someone else's suggestion

Summarize what's been discussed in the conversation

* 64. Brandon has been given a 385-page report and does not have time to review the entire document, but he does need to understand specific information that is included in the report. What section of the report will guide Brandon to the information he needs? A. Analysis B. Bibliography C. Appendices D. Table of contents

Table of contents

21. Which of the following is a disadvantage of investing in bonds: A. They are issued by corporations or governments. B. Their returns do not keep up with inflation. C. You must pay a penalty for early withdrawal. D. They may take a long time to provide a return.

They may take a long time to provide a return.

* 27. A company is facing negative returns. Which stage of production is the company in? A. Second B. Third C. Fourth D. First

Third

* 18. Why is it important for employees to effectively communicate information about the business to customers? A. To promote teamwork B. To display integrity C. To build morale D. To provide service

To provide service

* 9. Why does a business keep stock on hand for resale? A. So it can buy raw materials B. So it can produce manufactured goods C. To use it in business operations D. To sell it to end users

To sell it to end users

* 90. Which of the following is an example of processing a transaction with a debit card: A. When Naomi purchased office supplies, she presented the cashier with a card that automatically withdrew funds from her business's checking account. B. Tyler provided his card number and expiration date to the online travel agency so he could obtain his airline tickets now and receive his bill for the tickets later. C. After Ava finished her meal at an upscale restaurant, she presented the server with a card that provided Ava with a special discount off her bill. D. Jayden purchased a new video game from Great Deal Electronics using a store-issued card given to him by his grandfather.

Tyler provided his card number and expiration date to the online travel agency so he could obtain his airline tickets now and receive his bill for the tickets later.

* 43. Which of the following is an example of paradigm innovation: A. Energy-saving light bulbs B. Windows computer operating system C. The latest model of the Honda Civic D. Rechargeable batteries

Windows computer operating system

* 5. Finance charges are expressed as a(n) A. annual percentage rate. B. monthly percentage rate. C. annual balance rate. D. monthly balance rate.

annual percentage rate.

4. Ben and Tasha are coworkers who are applying for the same supervisory position in the company and now they are NOT speaking to each other. The reason for the conflict is A. exclusion. B. unclear boundaries. C. authority. D. unclear expectations.

authority

* 43. Taking responsibility for your team's success or failure in achieving the vision is part of a team leader A. being enthusiastic. B. establishing good working relationships. C. being an example. D. being a good listener.

being an example

* 79. Being exposed to conflicting viewpoints can help you A. earn more money at work. B. improve your social standing. C. decrease your workload. D. broaden your horizons.

broaden your horizons

* 85. Today, customer relationship management is considered an important tool in A. commercial investing. B. business decision-making. C. hiring new employees D. establishing connections with vendors.

business decision-making.

51. Production processes that rely heavily on expensive equipment and materials are __________ processes. A. intermittent B. labor-intensive C. standardized D. capital-intensive

capital-intensive

28. Releasing equipment, materials, and team members are tasks that are completed during the ___________ phase of a project. A. planning B. scheduling C. closing D. initiating

closing

* 27. Keegan is taking a business course, but he doesn't like his instructor's style. He decides he'll go to two more classes to see if it improves, and if not, he'll switch to a different course. Keegan is showing adaptability by developing a(n) __________ plan. A. objective B. contingency ** C. corrective D. learning

contingency

* 73. Limited commodities can cause A. price stability. B. cost-push inflation. C. demand-pull inflation. D. hyperinflation.

cost-push inflation

* 94. An American manufacturer launches a product line that offends many customers in Middle Eastern countries where the product line is considered inappropriate. This is an example of A. product adaptation. B. nationalization. C. cultural imperialism. D. globalization.

cultural imperialism.

* 50. Businesses often use word-processing computer software to produce A. detailed reports, memos, and contracts. ** B. complex graphics, letters, and reports. C. research reports, spreadsheets, and tables. D. business plans, contracts, and spreadsheets.

detailed reports, memos, and contracts.

* 65. Aisha wants to buy new ovens for her bakery. They'll be expensive, but she has some money saved up that she can use for the purchase. Aisha plans to finance her new equipment using A. accounts receivable. B. dividends. C. debt. D. equity.

equity

* 48. After solutions have been identified during a problem-solving meeting at an advertising agency, meeting participants should A. gather information about the problem. B. identify the cause of the problem. C. evaluate the solutions. D. verify the cause of the problem.

evaluate the solutions

* 58. When persuading others to go along with a proposed change, you should A. reinforce your proposal with facts and statistics. B. tell them that there's a better way of doing things . C. minimize the amount of information you give. D. explain how the change will benefit them.

explain how the change will benefit them.

* 77. One limitation of project-management software is that it lacks the ability to A. track resources. B. generate reports. C. sort data. D. find input errors.

find input errors

* 54. A business is mostly likely to review customer invoices from the previous year to A. improve service. B. evaluate ideas. C. execute promotions. D. forecast sales.

forecast sales

* 11. If William wants to determine the dollar amount that he has earned before taxes and other deductions for the pay period, he should look at the __________ on his paycheck stub. A. net pay B. gross wages C. year-to-date gross earnings D. year-to-date net income

gross wages

5. Workplace safety is primarily the responsibility of A. insurance companies. B. business management. C. employers and employees. D. human resource departments.

human resource departments.

* 66. If the money supply is low and the demand for money is high, interest rates on loans will A. increase, then decrease. B. decrease. C. stay about the same. D. increase. **

increase

* 3. Goods and services that are purchased by producers for resale, to make other goods and services, and/or to use in operating a business are known as __________ goods and services. A. convenience B. shopping C. specialty D. industrial

industrial

* 37. So the company can make wise business decisions, it is important for the company to effectively manage its A. markets. B. ratings. C. information. D. demand.

information

* 71. A primary activity of the directing function of management is A. evaluating performance. B. identifying skills. C. initiating action. D. establishing authority.

initiating action.

12. Using a credit card is A. like getting a free loan if you pay the balance each month. B. a good way to pay for impulsive purchases. C. an inexpensive way to borrow money for an extended period. D. a privilege reserved for working adults.

like getting a free loan if you pay the balance each month.

* 2. The overall purpose of the Six Sigma quality-management framework is to satisfy customers and A. identify needs. B. simplify activities. C. improve technology. D. lower costs.

lower costs.

* 19. Measuring the productivity of a business's employees is an example of A. managerial control. B. formal authority. C. leadership style. D. positional analysis.

managerial control.

* 63. Assertive people are direct and upfront rather than being A. respectful. B. considerate. C. manipulative. D. talkative.

manipulative

* 42. A determining factor in what consumers buy and what producers make is A. price controls. B. market research. C. economic votes. D. money.

money

* 49. To determine the types of information that the business needs to operate, it is often beneficial to A. revise the business's goals. B. upgrade the computer network. C. develop a production schedule. D. obtain employees' input.

obtain employees' input.

* 22. When entering into a contract with another business, an agent is a party that represents the A. consultant. B. defendant. C. opposition. D. principal.

principal

* 64. A manufacturing company uses Six Sigma as a quality management framework. This means that the company A. produces only 3.4 defects per million parts. ** B. follows the plan-do-check-adjust approach. C. uses an IT-oriented approach to quality management. D. has created its own quality management framework.

produces only 3.4 defects per million parts

* 35. Last week, Marcus attended a friend's birthday party and talked with Lynnette, a manager with the Trendall and Young accounting firm. Marcus mentioned that he is a technology major and will be looking for a job after he graduates in June. Lynnette gave Marcus her business card, and told him that her firm might be hiring during the summer months. The interaction between Marcus and Lynnette is an example of A. social etiquette. B. professional networking. C. informal interviewing. D. community resourcing.

professional networking

* 23. An individual with a higher income who pays a larger percentage of his/her income as taxes than an individual with a lower income is in a __________ tax system . A. flat B. regressive C. proportional D. progressive

progressive

Obtaining a line of goods for use in a business is one of the functions of A. controlling. B. selling. C. organizing. D. purchasing.

purchasing

* 11. A guideline for effective, written business communication is to write clear, direct letters that immediately explain to the reader the A. purpose of the company. B. purpose of the message. C. company's goals. D. company's structure.

purpose of the message

* 88. One way in which the government helps protect business property is by A. setting tariffs. B. granting subsidies. C. issuing bonds. D. registering trademarks.

registering trademarks.

10. The following is written on the back of a check: "For deposit only; Maria Evans; Account #285655." This is an example of a(n) __________ endorsement. A. congruent B. general C. open D. restrictive

restrictive

* 75. The part of a business letter that follows the inside address is the A. body. B. signature line. C. dateline. D. salutation.

salutation

* 40. What the project will and will not include is called the A. plan. B. scope. C. risk D. quality.

scope

* 74. One reason that businesses use a matrix organizational design is to A. share human resources. B. improve employee productivity. C. segment areas of expertise. D. standardize business tasks.

share human resources.

* 20. Matt is balancing his checkbook for the first time. He compares the checks he has written over the last month with those listed on his statement and finds that all of his checks have cleared. Next, he verifies that his latest paycheck, which he deposited the previous day, is on the list. It is not, so he adds it to his statement balance. After this, he should A. call the bank for a new statement. B. subtract any interest. C. subtract fees and charges. D. consider everything done.

subtract fees and charges.

* 26. When Jake pays his bills, he must write a check or provide his credit card number on the bills, which he then places in envelopes to mail. To protect himself from identity theft, he should A. put the envelopes in his mailbox for pick up. B. take the envelopes to the post office. C. make sure that he includes his address on the envelope. D. verify that his billing information is correct.

take the envelopes to the post office.

* 23. Like any product that is effectively marketed, your personal appearance is A. likely to require a lot of money for you to be successful. B. of little value or importance to your overall success. C. not as critical as what's on the inside. D. the "brand" that will help you sell yourself to others.

the "brand" that will help you sell yourself to others.

* 56. Information that has been printed for publication is often more reliable than many Internet sources because A. the information is typically carefully checked for accuracy. B. authors have affiliations with professional organizations. C. published information is current and up to date. D. publishers do not support special interest groups.

the information is typically carefully checked for accuracy

* 100. Elizabeth has many ways of interacting with her favorite store. She can visit it in person and speak to an employee, check out the store's website online, receive one of its email newsletters, or look at its Facebook page. The ways Elizabeth interacts with the store are A. contact spots. B. touch points. C. brand interactions. D. customer exchanges.

touch points.

* 74. When Jeremy develops his personal budget, he should categorize the money that he spends on food, clothing, and entertainment as A. periodic investments. B. fixed costs. C. relational outflows. D. variable expenses.

variable expenses

* 25. Government provides protection to business owners' property through the use of A. consumer-protection laws. B. minimum-wage laws. C. safety standards. D. zoning laws.

zoning laws

30. Jean, Keisha, and Kyle want to start their own business but are concerned about the higher tax rate for corporations as well as the double taxation on corporate profits and dividends paid to stockholders. What type of business ownership should they consider? A. "S" corporation B. Partnership C. Open corporation D. Close corporation

"S" corporation

* 26. When Stefanie receives her credit card statement at the end of the month, she sees that she was charged for a down payment on a new car that she hadn't purchased. Which of the following is NOT something she should do: A. Call the car dealership B. File a police report C. Contact her credit card company D. Check her credit report

Call the car dealership

* 59. Which of the following is a disadvantage of investing in a savings account: A. The rate of return doesn't keep up with inflation. B. A minimum balance is required to keep the account active. C. You must pay a penalty for withdrawing your money early. D. There is a high potential for loss.

The rate of return doesn't keep up with inflation.

56. Under which of the following circumstances is a cosigner held legally responsible for paying the balance owed on a bank loan: A. The borrower defaults on the loan. B. The lender defaults on the loan. C. The borrower's interest rate increases. D. The lender's interest rate increases.

The borrower defaults on the loan.