All Quizzes
(chapter 8) The tensions of relational dislectics keep relationships stagnant becasue they increase interpersonal friction and stress.
False
(chapter 8) When we disagree with someone, we disconfirm her or him.
False
T/F Non-verbal behaviors are generally more influential than verbal communication in establishing the relational level of meaning.
True
(chapter 3) Which of the following is a script?
Your idea about how you should interact with a friend.
(chapter 9) all of the following are forms of constructive communication except:
compromises
(chapter 9) all of the following are five principles of interpersonal conflict except:
conflict can be destructive for individuals and relationships
The sense of touch is:
haptics
(chapter 9) According to Eric Berne, games:
hide the real issues in a conflict
(chapter 7) The ___ view of emotions is also called appraisal theory
organismic view
The paralanguage is communicated through:
(tone & pitch, rate, pauses & disfluencies) all of these
(chapter 3) All of the following are guidelines for improving perception and communication EXCEPT
Associate the similarities of facts and inferences
(chapter 3) Individuals who are more _____ are better able to integrate new information about others and situations.
Cognitively complex
(chapter 9) Which one of the following statements is true about conflicts in relationships?
Conflict is inevitable in all interpersonal relationships
(chapter 3) in 1995, the U.S. Department of Labor surveyed 60,000 households to learn what identity labels different ethnic groups prefer. The survey revealed that members of various racial groups.
Do not have uniform preferences
(chapter 7) T/F The cognitive labeling view of emotions regards emotions as instinctual responses to external stimuli.
False
(chapter 8) Reciprocity of self-disclosures is especially important after a relationship has become established.
False
(chapter 7) All of the following are reasons why we may not express emotions except:
communication problems
(chapter 4) Gerda is really upset and she feels like throwing a temper tantrum, even though she's 20 years old. Disregarding the social inappropriatness of her behavior, Gerda beats a door and then kicks it while in a public area. In this instance, Gerda's behavior was motivated by which aspect of herself?
I
(chapter 4) Using _____ language allows you to own your own feelings while explaiging to others how you interpret their behaviors.
I
(chapter 4) ____ language is more descriptive than you language.
I
(chapter 8) The counterpoint to superiority is ___.
None of the above.
all of the following are similarities between verbal and nonverbal communication except
Nonverbal communication reflects behavior
(chapter 7) the __ view of emotions posits this model: Stimulus > physiological response > emotion
Organismic view
(chapter 3) According to the process of human perception, the selction process includes all of the following except...
Rational judgement
(chapter 4) A cornerstone of effective interpersonal communication skills is:
Respecting what others say about what they feel and think
(chapter 4) All of the following are 5 ways that symbolic abilities affect our lives expect:
Self-monitoring
(chapter 8) This communication tends to cultivate supportive, confirming communication climates. It focuses on finding a solution that all parties find acceptable.
Spontaneity
(chapter 3) Which of the following is a prototype?
The person who exemplifies a friend to you.
(chapter 3) Prototypes, personal constructs, stereotypes, and scripts are cognitive schemata that we use to organize our perceptions of people and phenomena.
True
(chapter 3) Women and men tend to occupy different social locations in some senses, although they clearly share other social locations.
True
(chapter 7) According to the cognitive labeling view of emotions, the mechanism that allows this si language or symbols. This view claims that our labels for our physiological responses influence how we interpret those responses:
True
(chapter 7) The interactive view of emotions rests on 3 key concepts: framing rules, feeling rules, and emotion work.
True
(chapter 8) Of the many influences, four are particularly critical for building and sustaining satisfying personal relationships: investment, commitment, trust, and comfort with relational dialectics.
True
Christy just moved into her new dorm room and spent the first day hanging pictures, putting out souvenirs of important times, and putting favorite objects on the bookshelves. Christy has relied on what form of nonverbal communication to personalize the new apartment?
artifacts
(chapter 9) Specific communication behaviors that contribute to unproductive interpersonal conflict include all of the following except:
asking questions for clarification
Verbal communication and nonverbal communication are similar in all of the following respects EXCEPT:
both are perceived as equally believable.
(chapter 3) When you meet a new person, you might classify the person as a possible friend, date, or enemy. You also might focus on physical qualities. This is based on your ____.
cognitive schemata
(chapter 4) the 5 symbolic abilities described in your textbok are:
definition, evaluation, organization, hypothetical thought, self-reflection
(chapter 8) The strongest level of confirmation is ___.
endorsement
(chapter 9) in this stage, attention shifts to resolving the tension and aprtners engage in contradicitng.
exit
(chapter 7) According to the cognitive labeling view of emotions, what occurs first?
external event
(chapter 4) T/F: Interaction punctuation can be objectively defined.
false
(chapter 7) Feeling rules define the emotional meaning of situations
false
(chapter 4) The theory of linguistic determinism states
language determines what we can perceive and think
(chapter 9) All of the following are conflict managment skills except:
listening mindlessly
(chapter 9) all of the following are conflict management skills except:
look for points of disagreement
(chapter 8) On the continuum of interpersonal climates, the middle between confirming and disconfirming climates is known as ___.
mixed climate
Because nonverbal communication is ___ selective perception is liekly to occur.
multi-channeled
(chapter 9) the opposite or unproductive communication of dual perspective is:
preoccupation with self
(chapter 4) The wife nags at her husband because he constantly withdraws from her. The husband withdraws, because he feels that his wife is nagging all the time. The difference between how the husband and wife see their communication behaviors is due to differences in:
punctuation
(chapter 8) The most basic form of confirmation in interpersonal communication is:
recognizing another persons exists
which of the following is NOT a paralanguage behavior?
refusing to speak
(chapter 4) In some face-to-face business meetings, employees are typically instructed to raise their hands if they would like to make a point. In some face-to-face business meetings, employees are typically instructed to rasie their hands if they would like to make a point. This requirement is a ___ rule.
regulative
Assuming an attentive posture, holding eye contact, and nodding to show you understand what another person is saying are nonverbal behaviors that convey which dimension of relational-level meanings?
responsiveness
(chapter 7) Common forms of expressing feelings INEFFECTIVELY include:
speaking in generalities
(chapter 3) This is a predictive generalization applied to a person or situation. Based on the category in which we place someone or something and how that person or thing measures up against the personal constructs we apply, we predict what he, she, or it will do.
stereotype
(chapter 7) We are most likely to engage in emotion work when we:
think what we are feeling is inappropriate
In some cultures, such as many eastern cultures, silence indicates:
thoughtfulness
(chapter 8) Unlike passion or attraction, which arise in the present, commitment links partners togehter in the future.
true
(chapter 9) The most active and interpersonally constructive response to relational conflict is:
voice
