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A prime social responsibility of business is to safeguard consumers:

While continuing to supply them with goods and services they want

Under the Family and Medical Leave Act (FMLA), passed in 1993:

Companies that employ 50 or more people must grant unpaid, job protected leaves of up to 12 weeks to employees faced with serious family needs.

The right to free speech is protected in the United States by the:

Constitution

Groups that collect and combine data from various sources into individual profiles that are sold to retailers and advertisers are called:

Data aggregators

Variation in the important human characteristics that distinguish people from one another is called:

Diversity

Sexual harassment applies to:

Either men or women who are being harassed

Which type of business community consists of people who work near the company?

Employee community.

One important aspect of the new social contract is:

Fixed pension benefits have been eliminated in the U.S. by around 90 percent.

Polygraph testing:

Has been replaced by written psychological tests.

Warning consumers about the possible side effects of pharmaceutical drugs is an example of consumer protection against:

Hazardous products

Before deregulation, government agencies frequently:

Held prices artificially high, shielding businesses from competition

A financial services firm decided to assess the return on its social investment in an educational program in local schools. As part of its assessment, it measured the improvement in learning among students who had participated in the program, compared with the learning of students who had not. Which of the following elements was assessed?

Impacts

Which of the following is an argument against affirmative action?

It is inconsistent with the principles of fairness and equality

Which of the following statements is true about the relationship between business and the community?

It is one of mutual interdependence

Which of the following statements is not true about the organization Consumer Reports?

It is supported by the federal government.

Foreign-owned corporations use foundations:

Less frequently than U.S. firms.

Which law eliminated certain time restrictions for filing pay discrimination lawsuits?

Lilly Ledbetter Fair Pay Act of 2009

As communications improve and people around the world are able to witness the horrors of natural disasters, terrorism, and war, international relief efforts by corporations are becoming:

More important

Under U.S. laws:

Most private and public workers have the right to hold an election to choose what union they want to represent them, if any

Which of the following statements are not true about the right to a safe and healthy workplace?

Over recent years no new categories of accidents or illnesses have emerged

When a mother or father is granted time off when children are born or adopted and during the early months of a child's development, this is called:

Parental leave

The "right to be heard" assures that consumers' interests will:

Receive full and sympathetic consideration

The Sarbanes-Oxley Act makes it illegal for employers to:

Retaliate against whistle-blowers who report information that could have an impact on the value of a company's shares.

The share of all giving made up by in-kind contributions of products and services has been:

Rising steadily over the past decade

Some studies have shown that the burden of complying with safety regulations falls hardest on:

Small businesses

According to a Harvard Business Review study, which of the following is not an area in which corporate contributions are most likely to enhance a company's competitiveness?

Stakeholder management

Consumer groups have generally opposed the idea of product liability reform using which of the following arguments?

Strict liability should be retained.

Consumers owe more money on their home loans (mortgages) than on any other kind of household debt. After mortgages, what makes up the largest portion of household debt?

Student loans

A living wage has been defined as a wage that:

Support half the basic needs of an average-sized family, based on local prices.

As shown in Figure 2, in 2013 the countries with the highest and lowest percentages of unionized labor, respectively, were:

Sweden, United States

The Occupational Safety and Health Act gives workers the right to a job:

That is free from recognized hazards that are likely to cause death or serious injury.

The act that requires lenders to inform borrowers of the annual rate of interest to be charged, plus related fees and services charges is called:

The Truth in Lending Act

Which of the following is not true about occupational segregation?

The large pay gap for Hispanic workers partly reflects their concentration in several high-paying occupations.

A reason for an increase in employee monitoring does not include:

To reduce the employer's health insurance premiums

The leading cause of death on the job is due to:

Vehicle accidents

In some cases, businesses have banded together to agree on how they will treat their customers. This is called:

Voluntary industry codes of conduct

The current trend in the United States of firms' eliminating domestic partner benefits is largely due to:

The legalization of same-sex marriage in 2015.

Which of the following government rules on equal treatment of employees does not apply to businesses?

Affirmative action plans must be permanent

A survey of hiring managers indicated that millennials were:

All of the above

How do companies encourage their employees to volunteer their time?

All of the above

Which of the following is a good way for a business to express its commitment to corporate citizenship?

All of the above

Which of these statements is (are) true regarding minority, women and disabled veteran-owned firms?

All of the above

Why does the inclusion of women on corporate boards improve company performance?

All of the above

Business depends on the community for:

All of the above.

Minority enterprises often do business in locations with:

All of the above.

Advertising that is targeted to particular customers, based on their observed online behavior, is called:

Behavioral advertising

Companies can combat sexual and racial harassment—and protect themselves from expensive lawsuits—by:

Both A and B, but not C

The primary goal(s) of the Food and Drug Administration include:

Both A and C, but not B

Which of these statements accurately describe(s) the "gig" (or sharing) economy?

Both A and C, but not B.

Which of the following is (are) core rights of consumers?

The right to safety.

According to a Forbes study, what percentage of executives agreed that diversity encourages innovation?

85 percent

Recently released workplace statistics for high tech companies reveal:

A majority of their workers are white or Asian.

Why does a diverse and inclusive workforce benefit a firm supporting a global market?

A variety of language skills serves the global customer base well.

Which of these statements is (are) true regarding sexual harassment?

All of the above.

One alternative to product liability lawsuits is called:

Alternative dispute resolution

Which ethnic group, as defined by the U.S. Census, represents the fastest-growing segment of the labor force?

Asians

Employees in the United States have a legal right to:

Both A and B, but not C.

Which of these statements is true regarding women in the United States workforce?

Both A and B, but not C.

According to the U.S Department of Labor:

Both A and C, not B

According to the new social contract:

Companies try to attract workers by giving them interesting and challenging work.

Businesses can take a number of measures to respond voluntarily to consumer demands. Which of the following is an example of such a measure?

Customer call centers

Which of the following is not a strategy to help companies get the most benefit from their contributions?

Establish priorities even if they come into conflict with the firm's core values.

Which of the following is not a goal of consumer protection laws?

Facilitate consumers' getting extended credit when making purchasesv

In the United States, which of the following agencies enforces the laws prohibiting deceptive advertising?

Federal Trade Commission

Social capital is a phrase that refers to all of the following, except:

Funds set aside for company events.

When businesses adopt voluntary policies for protecting the privacy of individuals' information disclosed during electronic transactions, this is an example of:

Industry self-regulation.

Online shoppers always run the risk that:

Information they reveal in the course of a sales transaction might be misused

Which of these is not a current consumer law that protects individual privacy?

Internet "do not track" rules

Average corporate giving in the Unites States:

Is far below the 10 percent tax deduction now permitted

Which of the following is not a reason for businesses to establish community relations departments?

Managing international relations projects for economic development

Which of the following is true about romantic relationships in the workplace?

Many companies allow managers to become romantically involved with subordinates, so long as they do not supervise them directly

States that have adopted right-to-work laws:

Prevented unions from requiring all workers they represent to pay fees or dues.

American Express established a consulting program that sent expert teams of employees into nonprofits to solve organizational problems. This can be considered an example of:

Skills-based volunteerism

The term civic engagement describes:

The active involvement of businesses and individuals in improving communities.

Which of the following is not a benefit of managing diversity and inclusion effectively?

These businesses get tax breaks from the federal government

What is the primary goal of a community relations department?

To build relationships with important community groups

A strong employer-employee relationship is central to:

Both A and B, but not C.

Where are workers not permitted to form independent unions?

Both B and C, but not A.

Which organization(s) have taken the lead in revitalizing neighborhoods?

Both B and C, but not A.

Executive Order 11246, established in 1965, mandates:

Affirmative action for all federal contractors and subcontractors.


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