BA 101 midterm 2

Which of the following statements is correct about technology in manufacturing?

CAD is used in the product design process

all resources that come into firm from operating activities

revenue

What is true about the Internet's impact on operations?

-Companies are developing internet-focused strategies -Companies can manage outsourcing relationships through the internet -All answers are correct -It enables outsourcing of engineering, design, and manufacturing to other companies worldwide

What is the purpose of a GANTT Chart?

-It illustrates what projects are being worked on and how much has been completed

Which of the following best describes facility layout?

-It is the physical arrangement of resources and people -All answers are correct -It also applies to the service industry -It focuses on improving the efficiency of manufacturing operations

an additive manufacturing process that creates a product one layer at a time using a nozzle similar to those in inkjet printers:

3D printing

examples of companies that utilize mass production

GNC, M&M, national bicycle industrial company

In the practice round:

I am competing with four other companies

making a product or providing a unique service to a specific individual

customize

traditional quality control is conducted at the _______ of the production line

end

true of false : ISO is a governmental body

false

Telecommuting increases ____________ but can reduce ___________ . Group of answer choices

flexibility; productivity

summarizes all the revenue from operating activities, money resources used up , expenses, and resources left after all costs and expenses

income statement

which financial statement shows the firms profit after cost, expenses, and taxes.

income statement

purchasing a smaller machine able to turn out more units while taking up less space on the production floor is an application of _______ manufacturing.

lean

Lean manufacturing uses:

less time, less resources

In this first practice round:

mountain bike segment

the difference between revenues and costs is called

net income or loss

Which problem from this list below does not typically involve the operations manager?

product design

some managers choose to monitor all phases of production process to ensure that quality is built from the beginning. these managers are using :

statistical quality control

production process is part of the

transformation process

TQM stand for Total Quality Management.

true

Which of the following statements is true about PERT?

-It is a method aiming to identify the critical path -It is a method for analyzing the tasks involved in completing a given project and estimating the time needed -All answers are correct -It stands for Program Evaluation and Review Technique Quiz

Which of the following is NOT correct about continuous process and intermittent process?

Continuous process is preferred over intermittent process

ISO requires an firm to have an ___________ policy , specific improvement targets, audits of environmental programs , and top management review of processes

environmental

________________ is the physical arrangement of resources including people, to most efficiently product goods and provide services.

facility layout

arangement of resources , including people, to most efficiently produce goods and services

facility layout

which of the following summarizes revenues, costs, and expenses for a specific period

income statement

because services are more adaptable than products it is easier to design them for mass

mass customization

when GNC creates diet and supplemental plans for individual customers this is ______

mass customization

________________ is the administration of business practices to create the highest level of efficiency possible within an organization. It is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization

operations management

____________________ is a specialized area in management that converts or transforms resources (including human resources) into goods and services.

operations management

a _____ facility layout such as a hospital is usually designed to increase efficiency

service

robots now have begun to operate in the ________ sector as well as in manufacturing

service

a quality control standard that allows for 3.4 defects per one milllion oppurtunities is called ___

six sigma quality

when a manager continually monitors all phases of production process to assure quality is being built into the product from the start , she is likely to be using

statistical quality control

a modular layout is used in production when

teams of workers produce complex units of a product

working from home via computer communications is called

telecommuting

As in the case of Tesla, automation can sometime reduce productivity when not correctly managed and controlled.

true

Unlike practice rounds, in the competition rounds making decisions will not necessarily get me full credit. For that, I will need to make good decisions that increase my shareholder value.

true

type of service that demonstrates mass customization

vacation package from a travel agency

what international standard focuses on managing a company' s impact on the environment

ISO14001

which international standard focuses on quality management and assurance

ISO9001

which of the following is an advantage related to conducting quality control throughout production instead of at the end of the production line

finding defects prior to completion saves expenses resources

what is the benefit of telecommuting

firms may choose less expensive locations, less dependance than locating near sources of labor, employees are in touch with company and customers right from home.

uses of sensors to control manufacturing processes include:

humidity, global positioning trackers, calipers that measure a material's thickness

half the human effort, half the defects, one- third the engineering effort , and half the floor space with 90% less inventory are characteristics of

lean manufacturing

which production system tailors products to meet the needs of large numbers of individual customers

mass customization