Ba 335 exam 1
In international business, cross-cultural risk can come from differences in language and culture. Which statement best explains why language is an important aspect of culture? A. Language facilitates communication and sheds light on people's value systems. B. Cultural misunderstandings can be cleared up by using English for business transactions. C. Laws and regulations can affect company operations. D. Culture can be easily modified by international businesses. E. Miscommunications are easily overcome in the business environment.
A
Faced with declining sales in the U.S, what strategy has Harley Davidson adopted? A. Support for sustainability efforts. B. A focus on foreign markets. C. Smaller dealer networks. D. Better skills for employees. E. A focus on domestic markets.
B
What is one reason why regional economic integration blocs have developed? A. Market liberalization B. Decreased trade barriers C. Industrialization D. Free-market reforms E. Modernization
B
A macro trend of intense economic interconnectedness among the nations of the world is called ________. A. collaboration B. outsourcing C. globalization D. tourism E. exporting
C
Pioneer Systems is a young entrepreneurial company that has engaged in international business from the day it opened its doors. Pioneer is categorized as a ________. A. multinational enterprise B. nongovernmental organization C. born global firm D. medium-sized enterprise E. franchise
C
Acculturation refers to the process of ________. A. learning to conform to the rules of one's given society B. utilizing the natural flexibility of adults C. promoting one's cultural heritage D. adapting to a culture other than one's original culture Your answer is correct. E. learning the rules and behaviors of the society in which one grew up
D
The first step in the five-step framework for ethical decision-making is to ________. A. evaluate results B. implement a course of action C. create alternatives D. identify the problem E. examine the facts
D
What is the most notable form of corruption in international business? A. Fraud B. Blackmail C. Money laundering D. Bribery E. Theft
D
A ________ refers to a tradition or institution that is associated with a particular country. A. cultural metaphor Your answer is correct. B. cross-cultural risk C. high-context culture D. cultural misunderstanding E. low-context culture
A
What is the effect of globalization on national culture? A. Local consumers become familiar with global brands and previously unknown products. B. Global customers buy products over the Internet. C. The prices of new products decline. D. Local merchants experience a loss of business. E. Local values change to reflect global concepts.
A
Which of the following BEST describes culture? A. Culture is relative. Your answer is correct. B. People are born with a shared set of values and attitudes. C. Culture is about individuals, not groups. D. Most cultures have the same standards for acceptable and unacceptable behavior. E. Culture is either right or wrong.
A
Which of the following is a critical employability skill? A. Cultural awareness B. A background in economics C. Knowledge of local currency D. Knowledge of local laws E. Speaking a foreign language
A
Why do service firms face a potential for communication problems? A. Service firms interact more directly with customers. Your answer is correct. B. Managers cannot fire employees because of lifetime employment policies. C. Managers have to deal with employees who do not get along. D. Most international customers want similar products and services. E. Most service firms have employees who speak the language of the country.
A
The most likely reason that companies engage in international business is to have ________. A. more popularity in the global arena than their competitors B. a competitive advantage in terms of lowering costs C. a comparative advantage over other companies in terms of identifying low-cost suppliers D. a steady source of employees from multiple markets E. a reduced level of competition from other global companies
B
What is the LEAST likely way to develop cultural competence? A. Work with people from other cultures. B. Avoid developing cultural intelligence. Your answer is correct. C. Be careful of expressing cultural bias. D. Gain factual information about the other culture. E. Try to speak the local language.
B
When companies systematically engage in increasing the international dimension of their business activities it is known as ________. A. foreign direct investment B. internationalization C. international portfolio investment D. strategic alliances E. international investment
B
Which of the following is a KEY characteristic of a low-context culture? A. Emphasizing nonverbal messages. B. Relying on verbal explanations. Your answer is correct. C. Emphasizing mutual respect. D. Preferring an indirect communication style. E. Using communication to promote harmonious relationships.
B
Which of the following is a likely cause of globalization? A. Developing economies lack competitive producers. B. Many emerging markets are now value-adding producers. C. Trade barriers have been added worldwide. D. The World Trade Organization has increased trade barriers. E. Countries have avoided adding free-market reforms.
B
Which of the following shows how a polychronic perception of time affects the work environment? A. Managers focus on quarterly returns. B. Plans are changed often. Your answer is correct. C. Office space is shared to save time when employees collaborate. D. Business decisions are made quickly. E. Employees are expected to be prompt to business meetings.
B
Which of the following would be a cross-cultural risk in internationalization? A. Poor execution of strategy B. Different languages C. Different protectionism laws D. Different international taxation E. Mismanagement of the economy
B
Why can many global products and services be standardized? A. Global consumers can communicate about products using social media. B. There is a convergence of consumer lifestyles and preferences worldwide. C. Consumers want goods tailored to their local needs. D. Institutions such as the World Bank and the International Monetary Fund have reduced trade barriers. E. Consumers want products and services that fit their values.
B
A business student in Texas is considering learning a foreign language. Why might she benefit from studying a language such as Russian or Chinese? A. They are simple languages to learn. B. MBA degrees are more valuable if from Russia or China. C. Both Russia and China feature fast-growing economies. D. Most business transactions are conducted in Russian or Chinese. E. The U.S. is avoiding doing business in Russia and China.
C
A company that decides to come forward with the truth about its unethical practices is practicing the ________ approach to ethical standards. A. rights B. common good C. virtue D. utilitarian E. fairness
C
According to the five-step framework for ethical decision making, which question is most relevant when examining thefacts? A. What should have been done differently? B. Is an ethical dilemma present? C. Have all the groups affected been consulted? D. Will any personnel be harmed? E. What can the company do to increase market share and maximize profits?
C
Carol wants to expand her recycled toy business abroad because demand for recycled products is much higher in Europe and Asia than in the United States. She locates three suppliers in Europe and three in Asia, and creates one factory in Germany and one in Singapore. She seeks ways to advance her machinery to meet the needs of her production as well as her eco-friendly business model. In what type of international business has Carol engaged? A. Global sourcing B. Outsourcing C. Foreign direct investment D. Importing E. Exporting
C
Contagion is ________. A. the ability of a nation to govern its own affairs in global relation B. creating countless new jobs and opportunities around the world C. the tendency of a financial crisis in one country to spread quickly to other countries D. a major cause of pollution, habitat destruction, and deterioration of the ozone layer E. often criticized for generating low wages and exploiting workers
C
Custom Cars, a painting and auto modification company, has expanded operations into South America. The first problem Custom Cars encountered was determining the applicable laws in the new country. Next, Custom Cars was informed by the local mayor that the firm will be shut down if it does not prepay its taxes in cash. Which risk in international business is Custom Cars encountering? A. Commercial risk B. Currency risk C. Country risk D. Cross-cultural risk E. Global risk
C
There have been five phases of globalization since the 1800s. The most current phase was triggered by ________. A. the growth of emerging markets B. a focus on industrializing C. the rise of digital technologies D. increased steel production E. an increase in multinational enterprises
C
What is a proactive approach to ethical behavior in which firms seek not only to maximize profits, but also to benefit society and the environment? A. Engaging in philanthropy B. Superior standards C. Corporate social responsibility D. Sustainability E. International ethics
C
Which element of social structure refers to a person's social class and is dependent upon occupation and income? A. Individualism B. Family background C. Social stratification D. Reference group E. Social mobility
C
Which of the following drivers of globalization has MOST helped change low-value-adding commodity producers to competitive producers? A. Integration of world financial markets B. Reductions in barriers to trade C. Industrialization, economic development, and modernization D. Advances in technology E. Market liberalization
C
Which of the following is NOT an economic integration bloc? A. European Union (EU) B. Asia Pacific Economic Cooperation zone (APEC) C. World Trade Organization (WTO) D. North American Free Trade Agreement (NAFTA) E. Mercosur
C
Which of the following situations illustrates sustainability? A. Coca-Cola increasingly seeks ways to use scarce water supplies. B. Unilever defunds a global handwashing campaign that aims to reduce disease in Africa. C. BMW introduces electric cars with carbon-fiber bodies to save fuel. D. GAP markets a line of children's wear even though the supplier used child labor. E. Nokia phases in toxic materials for its cell phones.
C
Which of the following would most likely be a social interest of a sustainable business? A. Maximizing waste water B. Offshoring C. Avoiding the use of sweatshops D. Establishing tax flows E. Importing raw materials
C
Why would firms internationalize to earn higher margins and profits? A. Foreign markets can extend the marketable life of products that have reached maturity at home. B. Firms can access labor and managerial talent at lower costs. C. Market growth in mature countries is often flat, and foreign markets may be underserved. D. Unique foreign environments expose firms to new ideas for products. E. Firms move to serve clients relocating for higher profits.
C
_______ favors trade achieved by maximizing exports and minimizing or even impeding imports. A. New trade theory B. Factor proportions theory C. Mercantilism D. International product life cycle theory E.Free trade
C
________ describes the values and expectations that guide the decisions of all employees in a firm. A. A sustainable practice B. A global ethical standard C. A code of ethics D. Corporate governance E. A code of conduct
C
________ have opened up one-third of the world to increased international trade, including many Asian economies such as India and South Korea. A. International commercial banks B. Investment barriers C. Free market reforms D. Cross-border transactions E. Foreign currency transactions
C
________ is the sequence of value-adding activities performed to develop, produce, market, and service a product. A. Cross-border trade B. A production line C. A value chain D. Globalization of services E. Market reform
C
________ refers to a situation or event in which a cultural misunderstanding puts some human value at stake. A. Socialization B. Country risk C. Cross-cultural risk Your answer is correct. D. Acculturation E. Culture
C
________refers to the performance of trade and investment activities by firms across national borders. A. International investment B. Global sourcing C. Foreign direct investment D. International business E. Exporting
D
________ takes place when a company delegates performance of a value-adding activity to a firm located abroad. A. Distribution of the product in targeted markets B. Research and product development C. After-sales service D. Pricing, promotion, and selling E. Global outsourcing
E
What practice is NOT a good example of sustainability? A. Deregulating fossil fuel usage B. Using cost-effective solar energy C. Recycling used water D. Minimizing waste E. Rotating crops
A
Technology can both enhance and hinder cultural awareness. Analyze each scenario and select the option in which technology most successfully enhances cross-cultural communication. A. Language classes in Spanish are offered in a non-native-speaking country. B. A business promotes international travel to establish global business. C. Translation software automatically converts email from Chinese to English. Your answer is correct. D. McDonald's extends its chain into Europe, Asia, South America, and Africa. E. Skype users broadcast video calls to business colleagues in distant countries.
C
Corporate social responsibility (CSR) is best illustrated by an organization ________. A. powering a certain percentage of its operations with green energy B. procuring products or services from suppliers located abroad C. selling vaccines to people in developing countries D. ignoring the working conditions of its suppliers in Latin America E. charging consumers for recycling outdated electronic
A
India is entering the global age and has a growing middle class. An Indian car manufacturer wants to offer a car for the average citizen of India, but does not have the technology available to create an inexpensive car that meets the laws that the Indian government is considering imposing. The company sets out to find a U.S. hybrid and electric car manufacturer that is willing to work with them. Why would a U.S. firm most likely agree? A. To develop a network of people and increase business in the future B. To decrease demand for its products C. To gain access to lower-cost or better-value factors of production D. To be closer to supply sources E. To take advantage of Indian scientists
A
Many European firms have a business culture that gives workers almost equal standing to that of managers. How does this approach affect company operations? A. It makes it more difficult to lay off workers. Your answer is correct. B. Cultural differences lead to the adaptation of marketing activities. C. Merit is not the main basis for promoting employees. D. Goals and assumptions vary cross-culturally. E. There is lifetime employment.
A
Nasreen Patel is the newest member of the marketing team at Office World, an office supply store chain in the United States. Nasreen has been hired to help the company alter its marketing campaign to better suit the needs of potential international customers. Nasreen suggests changing the company's current, long-time ad slogan when marketing in foreign countries, but several members of the team disagree. Which of the following would BEST strengthen the argument for changing the current ad slogan when marketing in foreign countries? A. Advertising themes often lose their original meaning in translation or convey unfavorable interpretations. Your answer is correct. B. Many expressions in U.S. English are based on sports or military terms and pose problems for non-U.S. businesspeople. C. Other office supply companies have decided to change their ad slogans when marketing internationally. D. Prospective customers in foreign countries in which Office World plans to advertise know very little about the company. E. Foreign ad slogans can often be difficult to understand for many U.S.-based customers.
A
Nations that score well on the Corruption Perceptions Index tend to ________. A. attract global investors B. use bribes as part of a business transaction C. deceive people to gain assets D. attract very little investment E. provide unclear financial information
A
Nigeria's telecom infrastructure has increased telephone usage to over 30 million cellular subscribers. What is the most likely benefit Nigeria will realize from adding telephones? A. Improved living standards B. Increased tourism C. A slowdown in productivity and commerce D. Less fulfillment of social responsibilities E. Decreased access to education and healthcare services
A
SkiJet USA wants to take its production operations overseas. Which of the following is the LEAST likely reason for SkiJet USA to collaborate with overseas companies? A. Foreign partners would give SkiJet USA complete control over production and marketing. B. Foreign partners would give SkiJet USA a network of relationships with suppliers, manufacturers, and banks. C. Foreign partners would give SkiJet USA capabilities unavailable within its own organization. D. Foreign partners would give SkiJet USA a chance to enter a country that restricts foreign firms from having full ownership of a business. E. Foreign partners would give SkiJet USA additional access to resources such as knowledge, space, and materials.
A
Your company is initiating a business relationship with a country that has a polychronic perception of time and an informal culture. Which option indicates what you would expect from this company? A. Meetings would be flexible, and the conference room would have a round conference table. Your answer is correct. B. Meetings would be prompt, and the executive sponsor would sit at the head of the conference table. C. Meetings would be prompt, and the conference room would have a round conference table. D. Meetings would be flexible, and decisions would relate to profits. E. Meetings would be flexible, and the executive sponsor would sit at the head of the conference table.
A
________ are small payments made to low-level government officials to perform routine duties more efficiently. A. Grease payments B. Counterfeit items C. Falsified contracts D. Blackmail payments E. ExtortionS
A
Yemna, a recent business school graduate, loves adventure, so she is seeking a job in a foreign country to expand her sense of the world of business. She is being recruited by a company that has 50 employees and is looking to hire additional personnel to oversee the firm's exporting branch in Vietnam. What type of international business is recruiting Yemna? A. Small enterprise B. Nongovernmental organization C. Multinational enterprise D. Medium-sized enterprise E. Born global firm
A
A U.S. firm does not send female managers to a country where women are expected to be subservient to men. Which of the following is being illustrated by the firm? A. A rights approach to ethical standards B. A relativistic ethical perspective C. A virtue approach to ethical standards D. Corporate social responsibility E. A normative ethical perspective
B
A U.S. mining operation opens a mine in Canada. The owner knows that it is easier and less expensive to acquire mining equipment in the Klondike, an area of Canada, than elsewhere. The owner of the mine goes to the Klondike and meets locals who offer to partner with him. Why is this miner seeking international business, and what type of risk is he taking? A. To develop economics of scale in marketing; country risk B. To gain access to less costly factors of production; commercial risk C. To better serve customers that have relocated; currency risk D. To confront international competitors more directly; cultural risk E. To invest in a potentially rewarding relationship with a foreign partner; currency risk
B
A company has an ethical challenge in that its overseas supplier is employing laborers to work in harsh conditions for next to nothing. How would a fairness approach to ethics differ from a common good approach to this challenge? A. The fairness approach would promote developing the local community of the laborers, whereas the common good approach would promote ethical requirements for the supplier. B. The fairness approach would promote paying all of the laborers an equal wage, whereas the common good approach would promote lobbying the government to pass laws requiring equal wages. C. The fairness approach would promote helping the laborers and the supplier, whereas the common good approach would promote helping only the laborers. D. The fairness approach would promote changing suppliers, whereas the common good approach would promote reforming the supplier. E. The fairness approach would promote punishing the supplier, whereas the common good approach would promote encouraging the supplier to be more equitable.
B
According to the ________ approach, the best ethical action is the one that produces the greatest balance of good over harm. A. fairness B. utilitarian C. virtue D. common good E. rights
B
As per the Hofstede studies, societies that score low on ________ have managers who are entrepreneurial and take risks A. power distance B. uncertainty avoidance Your answer is correct. C. collectivism D. masculinity E. individualism
B
Companies primarily internationalize for the purpose of ________. A. decentralizing the corporate structure B. gaining a competitive advantage C. centralizing supply chain operations D. downsizing the workforce E. institutionalizing corporate processes
B
Global sourcing most likely raises concerns about ________ A. providing information to investors and customers B. operating factories that generate pollution C. identifying opinion leaders D. marketing products to children E. advertising and promoting products and services
B
If a firm is operating in a foreign country, what type of risk does it face from the country's political, legal, and economic environment? A. Cross-cultural risk B. Country risk C. Commercial risk D. Communication risk E. Currency risk
B
In Africa, the majority of people live on less than $5 a day. According to the author of the text, what is one of the most effective ways to reduce African poverty? A. Fight government corruption B. Develop more business-based models of development C. Gain access to foreign capital D. Reduce the level of illiteracy E. Develop commercial infrastructure
B
Johnson & Johnson created alcohol-free Listerine Zero for Muslim countries, where spirits are forbidden, and Green Tea Listerine for Asian markets. This example shows that ________. A. differences in national character can create trade barriers B. cultural differences necessitate the tailoring of marketing activities to target markets Your answer is correct. C. most products can be standardized worldwide D. standardized products achieve economies of scale E. religious beliefs do not influence product choices
B
Law firms sometimes ask their employees to pad their billable hours or charge customers for tasks they did not perform. This is an example of ________. A. piracy B. unethical behavior C. unfair compensation practices D. counterfeiting E. deceptive marketing
B
A company's plan for corporate social responsibility (CSR) is to rely solely on local suppliers for its operations. What effect will this most likely have? A. Reduce corruption in the company. B. Hasten cultural change. C. Add to the company's negative social impact. D. Increase the company's positive economic impact. E. Eliminate ethical dilemmas.
D
Coca-Cola developed a global plan to protect water resources. This is an example of what type of CSR value? A. Guarding against corruption B. Undertaking philanthropic efforts C. Employee volunteer programs D. Protecting the natural environment E. Avoiding human rights abuses
D
During a conversation in Latin America, people stand closer together than in northern Europe or the United States. This is an example of cultural differences in ________. A. perception of value Your answer is not correct. B. formal education C. appropriate behavior at social gatherings D. space perception This is the correct answer. E. art, folklore, and high cuisine
D
Education and healthcare are two examples of _________ in international business. A. born global firms B. small enterprises C. multinational enterprises D. nongovernmental organizations E. medium-sized enterprises
D
Globalization can threaten national sovereignty by interfering with a country's ________. A. ability to enforce laws B. religious beliefs C. values D. ability to control its own economy E. political system
D
Globalization of services can be seen in the international expansion of ________. A. offshore manufacturing B. capital C. the bond market D. the banking, hospitality, and retailing industries E. standardized parts and components
D
One of the tasks of the World Trade Organization (WTO) is to ________. A. integrate world financial markets B. advocate for advances in technology C. raise capital D. facilitate a reduction in trade barriers E. liberalize markets
D
What is intellectual property? A. Pirated and counterfeit products. B. The legal claim that protects assets. C. Trademarks, copyrights, and patents. D. Ideas or works created by individuals or firms. E. Unethical management practices
D
What is one of the most typical reason for locating value-chain activities abroad? A. To raise the standard of living in developing nations B. To develop new markets C. To be socially responsible D. To reduce the costs of R&D and production E. To reduce globalization
D
What is the second stage of the internationalization process model? A. Committed involvement B. Domestic focus C. Active involvement D. Pre-export E. Experimental involvement
D
What is the self-reference criterion? A. A technique to analyze awkward situations in cross-cultural encounters. B. A global mindset for understanding a business without reference to boundaries. C. The degree to which people defer gratification to achieve long-term success. D. The tendency to view other cultures according to our own culture. E. The extent to which people control their desires and impulses.
D
What technology has had the greatest effect in developing economies? A. The Internet B. Computer-assisted design of products C. E-mail D. Mobile phones E. Social media
D
Which of the following is a societal consequence of globalization? A. Worldwide reduction of barriers to trade B. New risks and intense rivalry from foreign competitors C. Growth of global investment and financial flows D. Offshoring and the flight of jobs E. Integration and interdependence of national economies
D
Which type of investment is the passive ownership of foreign securities for the purpose of generating financial returns? A. Global sourcing B. International investment C. Foreign direct investment D. International portfolio investment E. Globalization
D
A(n) ________ is an expression whose symbolic meaning is different from its actual or literal meaning. A. translation B. nonverbal communication C. communication blunder D. idiom Your answer is correct. E. monochronic orientation
D
________ are the basis for our motivation and behavior. A. Norms B. Customs C. Attitudes D. Values Your answer is correct. E. Manners
D
A firm has an issue with its overseas plant employing children as laborers, and the firm's top manager is using thefive-step ethical framework to address the problem. The firm is considering the idea of educating the children several days each week in an on-site classroom. Based on the five-step ethical framework, which statement illustrates the manager implementing a course of action? A. The manager considers offering incentives to the children. B. The manager interviews the parents of the children. C. The manager contacts a competitor that also employs children. D. The manager determines the cost of an educational program. E. The manager follows up on the firm's education initiative.
E
A focal firm is a company that ________. A. provides marketing services B. offers logistics services C. arranges international shipping D. offers banking services E. initiates international business transactions
E
Advances in ________ have resulted in an expansion of the global marketplace for small- and medium-sized enterprises (SMEs). A. banking B. distribution C. manufacturing D. transportation E. communication technologies
E
Critical incident analysis involves all of the following steps EXCEPT ________. A. identifying situations where cultural awareness is essential to interaction B. gathering information from local citizens C. interpreting the behavior of others based on the cultural context D. considering the culture when assessing problems E. using an ethnocentric orientation in judging behavior Your answer is correct.
E
Globalization has created rivalry between U.S. firms and foreign competitors, which has resulted in ________. A. increased unemployment in the United States B. The quality of goods declining in the United States C. price increases in the United States D. more money in circulation in the United States E. foreign cars outselling domestic cars in the United States
E
In South Carolina, Jackson Mills, a longstanding textile plant, shut down and thousands of workers lost their jobs. Jackson Mills learned that it could source textiles of equal quality at a lower price from suppliers in Asia. This is an example of ________. A. relocating to attract global customers B. conducting cross-border transactions C. establishing a factory abroad D. accessing customers abroad E. relocating value-adding activities to achieve cost advantages
E
Starbucks sells coffee from a nonprofit organization that promotes the interests of the coffee growers. Why is this example important to you as a student of international business? A. It results in greater profits. B. It provides a competitive advantage in the global economy. C. It provides experience working with a nonprofit organization. D. It creates jobs. E. It demonstrates social responsibility and good environmental practices.
E
The main reason that firms internalize value-chain activities is to ________. A. enter into strategic alliances with overseas partners B. access raw materials more cost-effectively C. develop a network of relationships in a foreign country D. enter into joint ventures with foreign companies E. gain and sustain competitive advantage
E
What is meant by the term corporate governance? A. Moral principles about right and wrong. B. Meeting humanity's needs today without harming future generations. C. Protecting and nurturing a company's corporate image. D. The operation of a business in a way that meets or exceeds the ethical, legal, and commercial expectations of its stakeholders. E. The system of procedures and processes by which corporations are managed, directed, and controlled.
E
What is one reason companies use social media such as Snapchat and Twitter? A. To develop infrastructure B. To accelerate social movements like the Arab Spring C. To restrict access to information D. To lessen the impact of globalization E. To communicate with connected individuals in new markets
E
What is the LEAST likely motive for international expansion? A. Seeking growth opportunities through market diversification B. Gaining flexibility in product sourcing C. Developing economies of scale in production and R&D D. Identifying innovative products and services E. Learning about a new culture
E
When Nissan opened its first factory in the United Kingdom, many Japanese auto parts suppliers followed, establishing their own operations there. This is an example of ________. A. using one marketing strategy for all markets B. finding innovative strategies to develop new products C. developing economies of scale D. accessing capital, technology, managerial talent, and labor at lower costs E. better serving clients that have moved into foreign markets
E
Which of the following is NOT a reason to study international business? A. International business provides an opportunity to support sustainability. B. International business contributes to economic prosperity. C. International business is changing the world. D. Global trade is a critical engine for job creation. E. Global markets are decreasing.
E
Which of the following is NOT a firm-level consequence of market globalization? A. Countless new opportunities for business B. Greater emphasis on proactive internationalization C. New risks from foreign competition D. Internationalization of the value chain E. Offshoring and the loss of jobs
E
Which of the following is the result of good corporate governance? A. Facing increased regulatory scrutiny B. Experiencing more government intervention C. Having a lower growth rate D. Building an unfavorable brand image E. Attracting committed employees
E
_____ is defined as meeting humanity's needs without harming future generations. A. Ethics B. Impact C. Corporate governance D. Corporate social responsibility E. Sustainability
E
______ are moral principles and values that govern the behavior of people, firms, and governments regarding right and wrong. A. Behavioral standards B. Social responsibilities C. Attitudes D. Beliefs E. Ethics
E
________ include businesses, institutions, and governments. A. Individual consumers B. Retailers C. Facilitators D. Focal firms E. Organizational buyers
E
________ refers to the gradual integration and growing interdependence of national economies. A. Internationalization B. A born global firm C. International investment D. Exporting E. Globalization of markets
E
