BA 490 Exam 2 (potential) study guide

3. According to the S-Shaped curve, diminishing returns for a single year budget become significant at

$750,000

True or False: Management should strive to increase Turnover.

False

True or False: Worker training is entered by the dollar.

False

Which financial obligation is best satisfied with Current Debt Issues as opposed to other financing choices? A) Accounts Payable B) Paying for increased production capacity C) Changes in A/R policy D) Salary increases E) All of the above

B) Paying for increased production capacity

There are 4 organizational culture types we studied. They are: A. Barrier-free, modular, matrix, ambidextrous B. Adhocracy, clan, hierarchy, and market C. National, international, domestic, global D. None of the above.

B. Adhocracy, clan, hierarchy, and market

A firm's bond rating slips by 1 category for each ______ in interest A) additional 0.5% B) additional 1.0% C) 5.0% decrease D) 10.0% decrease E) bond ratings remain constant

A) additional 0.5%

Which of the following is an important characteristic of a leader? A. goal-oriented B. satisfied with the status quo C. reactive D. focused on past performance

A. goal-oriented

According to trait theory, there are 5 traits that all leaders should possess or cultivate if one seeks to be perceived by others as a leader. Which of the following is NOT one of these traits: A Intelligence B Self interest C Integrity D Determination E Self Confidence

B Self interest

Which financial obligation is best satisfied with Bond Issues? A) Accounts Payable B) Paying for increased production capacity C) Changes in A/R policy D) Salary increases E) All of the above

B) Paying for increased production capacity

Assuming the Productivity Index is greater than 100%, adding Overtime will ____________ the Productivity Index. A. Increase B. Decrease C. Not change

B. Decrease

_________ are incurred when production runs increase and teams match hiring to Needed Complement. A. Separation costs B. Recruiting costs C. Overtime costs D. Training costs

B. Recruiting costs

Which component of Emotional Intelligence (EI) enables a manager to have a deep understanding of the existence and importance of cultural and ethnic differences? A. self-awareness B. empathy C. social skills D. self-regulation

B. empathy

At ABC Corporation, work is divided into units that specialize in production, marketing, research and development, and other management tasks. This is an example of a A. simple structure. B. functional structure. C. divisional structure. D. matrix structure.

B. functional structure.

Leaders are not expected to accept personal responsibility for ethical behavior in an organization because ethics is a matter of individual choice.

False

An organization such as ConAgra that has dozens of different divisions with similar products will probably have the greatest success with which form of organization structure? A. Functional structure B. Matrix structure C. Strategic business unit structure D. Holding company structure

C. Strategic business unit structure

Teams _______________ Recruiting Costs if they wish. A. can eliminate all of their B. can eliminate half of their C. can eliminate all but the $1,000 base cost per new employee

C. can eliminate all but the $1,000 base cost per new employee

When subcultures emerge that have shared values opposite from the dominant culture of an organization A. organizational cohesiveness increases. B. information is shared rather than hoarded. C. individuals begin working at cross purposes. D. individuals gain insights into overarching goals and objectives.

C. individuals begin working at cross purposes.

Capital needed for company activities cannot be acquired through: A) stocks and bonds B) profits C) current debt D) arbitrarily firing employees E) all of the above

D) arbitrarily firing employees

All of the following statements about simple organizational structures are true EXCEPT which? A. Small firms with a narrow product-market scope will adopt such a structure. B. Decision making authority is highly centralized. C. There is little specialization of tasks. D. Creativity and individualism are rare.

D. Creativity and individualism are rare.

Which skill is associated with having knowledge about and being proficient in a specific type of work or activity? A. Conceptual B. Communication C. Human D. Technical

D. Technical

Rules and regulations are examples of A. implicit controls. B. informational controls. C. cultural norms. D. boundaries and constraints.

D. boundaries and constraints.

Cash and profit are synonymous.

False

5. If a company with low automation wanted to invest in a single area that exclusively lowers labor costs, they would select:

QIT (Quality Initiative Training)

1. The TQM report can be accessed from

The Foundation(r) FastTrack

True or False: Increasing Capacity tends to reduce the number of workers on Second Shift.

True

True or False: Increasing Training Hours tends to both increase and decrease the Needed Complement.

True

True or False: Production runs can be scheduled in one or two shifts.

True

Position power is that which is associated with the office or rank in an organization. All of the following fall under position power EXCEPT a. Legitimate b Referent c. Reward d. Coercive

b Referent

4. The exact outcome of TQM efforts appear on the TQM Report, and as bar charts on the TQM spreadsheet. These results are for

cumulative for the previous and all remaining rounds (assuming no additional investment is made)

Five components of emotional intelligence include a) self awareness, self regulation, self interest, empathy, and social skills. b) self awareness, self regulation, self interest, sympathy, and social skills. c) self awareness, self regulation, motivation, sympathy, and social skills. d) self awareness, self regulation, motivation, empathy, and social skills.

d) self awareness, self regulation, motivation, empathy, and social skills.

2. Investing in the same TQM Initiative round after round will create

diminishing returns

Which of the following is an advantage of a divisional type of organizational structure? A. Efficient use of managerial and technical talent. B. An enhanced ability to respond quickly to changes in the external environment. C. High degree of emphasis on long-term performance. D. Uniformity in image and quality across divisions.

B. An enhanced ability to respond quickly to changes in the external environment.

Top managers at ABC Company meet every Friday to review daily operational reports and year-to-date data. This is an example of A. behavioral control. B. informational control. C. strategy formulation. D. strategy implementation.

B. informational control.

Complicated working relationships and intense power struggles are disadvantages of what type of organizational structure? A. divisional B. matrix C. holding company D. functional

B. matrix

Most organizations with strong cultures and a sound system of rewards and incentives can eventually internalize boundaries rather than use explicit rules and regulations. Which of the following is not a technique for moving in that direction? A. Hire people that identify with the organization's dominant values. B. Develop managerial role models. C. Minimize training and indoctrination. D. Align reward systems with organizational goals and objectives.

C. Minimize training and indoctrination.

Generally, __________ will be incurred when production levels decrease and / or Automation levels increase. A. Training costs B. Recruiting costs C. Separation costs D. Overtime costs

C. Separation costs

Rarely does it make sense to run a company using debt.

False

True or False: Hiring the Needed Complement will always eliminate a Second Shift.

False