Benchmark#2 Introduction to Healthcare

What is a voluntary agreement between two or more people?

A contract

Which of the following defines talent?

A special, natural ability or aptitude

Which of the following is NOT sexual harassment?

An employee politely asks a coworker out for dinner and respects the coworker's decision

What is a list of written statements describing proper conduct for a group of people?

Code of ethics

What is the main responsibility of a phlebotomist?

Drawing blood from patients

Which of the following is a type of abuse that should be reported to the proper authorities?

Emotional, Physical, and Sexual

Phlebotomists have a limited work environment and are only able to work hospitals.

False

Which of the following are ways for radiology technicians to take care of themselves?

Proper shoes, Proper lifting techniques, and Maintaining good health

Which of the following are careers in the health informatics pathway

Health care administrator, Medical billing and coding, Medical transcriptionist

What level of education is a minimum requirement to become a phlebotomist?

High school diploma

Which of the following is NOT a place where a radiology technician would work?

Home office

Which of the following is a career in the support services pathway?

Hospital maintenance engineer

Which of the following locations are places where a physical therapist can work?

Hospital, Sports facility, Private practice

Which type of health care worker would be most concerned with the safety standards established by the Clinical Laboratories Improvement Amendments, or CLIA?

Lab technician

Which of the following should be done when copying confidential information?

Remain by the copier and make sure to collect the original item

Which of the following is NOT a way to safeguard electronic medical records?

Send all confidential information by email

Pharmacy technicians may have to lift heavy boxes to move them or pull medication out of them.

True

The purpose of the biotechnology research and development pathway is to use advancements in science and technology to improve health care.

True

Which of the following is NOT a way to protect information when using a fax machine?

Walk away while a fax is sent

Which of the following is NOT a health care pathway?

none of the above

Workers in the therapeutic services pathway:

work directly with patients to provide care, treatment counseling, and health education

Intentionally touching another person without permission is called what?

Battery

A pharmacy technician has which of the following duties?

Calling physicians' offices for refills and authorizations, counting and mixing medication, labeling prescription bottles

Which of the following will give a new pharmacy technician the greatest opportunities for work.

Completing a formal technician training program, Gaining pharmacy technician work experience, Holding a national certification with required state licensure

What is the name for a forensic science technician?

Crime Scene Investigator (CSI)

What are rules of proper conduct among a group of people, such as a profession?

Ethics

What are rules of proper conduct among a group of people, such as a religion or profession?

Ethics

Which type of contract is specifically and clearly stated?

Expressed contract

A master's degree is required to work in diagnostic services.

False

ECG technicians do not need to have good communication skills they are only attaching electrodes to the patient.

False

Medical illustrators draw cartoons for comic books.

False

Kelsey is a health care worker who must call Mr. Grimm with the results of his blood tests. When Kelsey calls, no one picks up the phone and the answering machine plays. What should Kelsey do?

Leave a message with the name of the facility where she is calling, and a phone number where she can be reached

Physical requirements for an ECG technician include:

Lots of time standing, Lifting or maneuvering patients, Lifting or moving equipment

A patient has requested a copy of his medical record in writing. As the office assistant, what should you do?

Make copies of everything but psychotherapy notes within 30 days

Brenda is a patient at a retirement community who is suffering from dementia. One day, she began hitting several patients in the cafeteria. Several health care workers forcibly restrained Brenda until she calmed down. Is this a case of assault and battery?

No

Ricardo is a nursing assistant. According to the scope of practice, who is Ricardo allowed to delegate work to and supervise in implementing care?

No one: as a nurse assistant, Ricardo CANNOT delegate anyone

Which of the following are duties of a radiology techniican?

Prep room and equipment, Prep patient, Handle patient records

Which of the following are skills needed in diagnostic services?

Preparation, Procedure, Evaluation

What is the best way to dispose of confidential information in a health care facility?

Shred it

Which of the following is NOT a duty of an ECG technician?

Telling the patient the results of the test

A nursing team is short-staffed and extremely busy. An RN asks a nursing assistant to give a patient his afternoon medication. Who is liable?

The nursing assistant, the RN, and the employer

A female patient does not want a male nurse to care for her. Which of the following is TRUE?

The patient has the right to refuse care from a male nurse

A resident was restrained after refusing to take his medication. What right is being violated?

To be free from abuse

Knowledge of sterilization procedures is a skill needed to work in support services

True

Many medical illustrators are self-employed.

True

What is a case called in which a person is harmed because of another person's actions or failure to act?

Tort

What is a case in which a person is harmed because of another person's actions or failure to act called?

Tort

Diagnostic services uses tests and evaluations to detect, diagnose, injuries or other physical conditions at a specific point in time

True

For hospitals and other around-the-clock facilities, a biomedical equipment technician may have to work on-call.

True

Home health aides, nurses, and physical therapists are health care employees that make house calls on patients.

True