BMGT 2200 - CHP #1

Which of the following are among the most sought-after skills for graduates according to the World Economic Forum?

Problem solving Creativity Critical thinking

Three main weaknesses of _____ _____ are relying on hindsight, lack of rigor, and lack of objectivity.

common sense

Instead of trying to rely on "one best way" to manage, a manager may want to use a(n) ______ approach, which calls for using situationally appropriate tools.

contingency

Using the OB concepts and tools that are situationally appropriate is called a(n) _____ _____ to management.

contingency approach

Corporate _____ is prevalent even though most leaders are dedicated to operating ethical organizations.

corruption

A concern with identifying right and wrong behavior is referred to as

ethics

Effective managers favor the contingency approach because:

it encourages the consideration of many factors that influence behavior and performance.

Disciplines that OB draws from:

management psychology ethics anthropology

An interdisciplinary field focused on understanding and managing people at work is _____.

organizational behavior

OB uses both a systematic and _____ approach to understanding people.

science-based

Hard Skills

technical expertise and knowledge

In organizational behavior, knowing when to apply OB knowledge and tools to a particular circumstance is an important part of:

the contingency approach

Select the weaknesses of common sense:

too much dependence on hindsight lack of objectivity lack of rigor

According to proponents of a contingency approach to management, in order to be effective as a manager, you need to

consider the situation before making a decision.

When there are two choices in a situation, and neither resolves the issue in an ethically acceptable manner, a(n) ______ exists.

ethical dilemma

The field of _____ _____ encompasses research and practice from various disciplines like anthropology, psychology, statistics, political science, vocational counseling, and management.

organizational behavior

Knowing yourself allows you to be authentic, which is essential to influencing others. This is the main premise of:

self-awareness

Soft Skills

interpersonal skills and personal attributes