BMIS311

which of the following is a private corporate network extended to authorized users outside the organization the world wide web an extranet FTP the Internet An intranet

An extranet

Sociologists study information systems with an eye to understanding: a. the production of digital goods b. how human decision makers perceive and use formal information c. how new information systems change the control and cost structures within the firm d. how systems affect individuals, groups, and organizations e. mathematically based models and physical technology

how systems affect individuals, groups, and organizations

Converting Raw data into a more meaningful form is called: capturing feedback organizing processing analysis

processing

output: a. is information that is returned to appropriate members of the organization to help them evaluate the input stage b. converts raw input into meaningful form c. transfers processed information to the people who will use it or to the actives for which it will be used d. is feedback that has been processed to create meaningful information e. transfers data to the people who will use it or to the activities for which it will be used

transfers processed information to the people who will use it or to the actives for which it will be used

which of the following would not be used as an input for an information system? tablet computer digital dashboard bar code scanner RFID reader smartphone

digital dashboard

which of the following is the key business metric behind the technologies implemented by Kroger, as discussed in the chapter-opening case? a. reduced cost of supplies b. higher customer satisfaction levels c. improved employee morale d. survival e. improved decision making

higher customer satisfaction levels

Psychologists study information systems with an eye to understanding: how systems affect individuals, groups, and organizations the production of digital goods how human decision makers perceive and use formal information

how human decision makers perceive and use formal information

Verizons use of a web-based digital dashboard to provide managers with precise real-time information enabled it to improve which of the following? a. managerial decision making b. employee moral efficiency in creation of new products c. efficiency in creation of new products d. intimacy with its suppliers e. compliance with regulators

managerial decision making

which of the following is an example of social complementary asset? a. distributed decision-making rights b. incentives for management innovation c. technology and service firms in adjacent markets d. a strong IS system e. Training programs

technology and service firms in adjacent markets

which of the following is an example of an organizational complementary asset? a. laws and regulators b. the internet and telecommunications infrastructure c. using the appropriate business model d. strong senior management e. a collaborative work environment

using the appropriate business model

how much did American business spend on information systems, hardware, and telecommunications equipment in 2015? a. about $100 million b. about $10 trillion c. about $100 billion d. about $1 trillion e. about $1 billion

about 1 trillion

which of the following statements is not true?

in 201, American business spent $500 billion on business and management consulting and information technology services

personnel who design new products or services for a firm belong to which level of a business hierarchy? a. production workers b. service workers c. knowledge workers d. data workers e. middle management

knowledge workers

which of the following may lead to a competitive advantage? 1. new products, services, and business models 2. charges less for superior products 3. reposing to customers in real time a. 1 only b. 1 and 2 c. 2 and 3 d. 1 and 3 e. 1,2 ,and 3

1, 2, and 3

in ____ raw data is systematically acquired and transformed during various stages that add value to that information a. the firm value chain b. the feedback process c. information processing d. the dissemination process e. an information value chain

an information value chain

the fundamental set of assumptions, values, and ways of doing thing that has been accepted by most of a company's members is called its: a. atmosphere b. mission c. culture d. business process e. environment

culture

the three activities in an information systems that produce the information organizations use to control operations are: a. input, output, and feedback b. data, information, and analysis c. input, processing, and output d. data analysis, processing, and feedback e. information, research, and analysis

input, processing, and output

Which field of study focuses on both a behavioral and technical understanding of information systems? A) sociology B) operations research C) economics D) management information systems E) behavioral computing

management information systems

which of the following deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm? a. information technology infrastructure b. business processes c. information systems literacy d. management information systems e. information systems architecture

management information systems

the total number of food items with storage temperature problems is an example of which of the following? a. meaningful information b. raw data c. input d. processing e. feedback

meaningful information

Walmart exemplifies the power of information systems coupled with state of the art business practices and supportive management to achieve which of the following? New products and services customer intimacy competitive advantage survival operational efficiency

operational efficiency

To make sure they stock clothes that their customers will purchase, a department store implements a new application that analyzes spending levels at their stores and cross references this data to popular clothing styles. Which of the following business objectives is this information intended to support? a. customer intimacy b. new products and services c. operational excellence d. improved decision making e. survival

operational excellence

in a business hierarchy, which of the following levels is responsible for monitoring the daily activities of the business? a. operational management b. knowledge workers c. service workers d. production management e. middle management

operational management

disciplines that contribute to the technical approach to information systems include: economics, sociology, and psychology computer science, engineering, and networking operations research, management science, and computer science engineering, utilization management, and computer science management science, computer science, and engineering

operations research, management science, and computer science

which of the following roles in a firm would be least affected by using mobile devices to access firm information systems? knowledge workers senior executives operational managers production workers sales executives

production workers

RFID sensor-generated data on stored food items such as storage location is an example of: a. information systems b. customer and product data c. sales information d. saw output e. raw input

raw input

in a hierarchical organization, the upper levels consist of: a. senior management b. professional employees c. data workers d. scientists e. knowledge workers

senior management

the three principal levels within a business organization hierarchy are: senior management, middle management, and service workers senior management, operational management, and information systems senior management, middle management, and operational management senior management, operational management, and service workers senior management, data workers, and service workers

senior management, middle management, and operational management

A firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives? a. operational excellence b. survival c. competitive advantage d. customer intimacy e. improved decision making

survival

Thomas freedman's description of the world as "flat" refers to: a. the reduction in travel times and the ubiquity of global exchange and travel b. the flattening of economic and cultural advantages of developed countries c. the growth of globalization d. the use of the internet and technology for instantaneous communication e. the increases use of global currencies

the flattening of economic and cultural advantages of developed countries