Breakdown at the Fitness Center

As you know, we have equipment breaking down and I just want to get Lin's opinion on what he's doing to fix a particular machine. I know these equipment issues are impacting both of our locations. This is something I want to work on and resolved. What do you recommend I do to solve the communication issue?

Discuss it with Lin and see if there is an individual difference or some other type of discomfort.

I know this is causing issues in my communication with Nina and others. I want to figure out a solution. What do you recommend I change?

I think you come across as inflexible to Nina. I recommend you practice more active listening with her. We all process information differently and it's important to listen to what everyone has to say.

I think we can add this to our agenda at the next managers' meeting. Why do you think the lack of time can negatively impact the management team?

It leads to managers who feel overworked and unable to listen to their co-workers or employees.

Based on what you know about listening, what is the most likely issue here?

Lack of Time (Managers don't feel they have the time to listen)

Let's talk to...

Lin

Let's talk to....

Nina

Based on what Nina is saying and what you know about communication, what is the primary issue?

Nonverbal communication

Based on what Lin is saying, which aspect of the listening process is he skipping?

Paying Attention/Sensing