Bus 102 chapter 11

Fair labor standards act

Establishes min wage

The problem in developing effective compensation for teams is that

Rewarding individuals or Erodes cohesiveness

online training

ability to provide a large # of employees with consistent content tailor to specific training needs at convenient times is the key advantage to:

Employment activities designed to "right past wrongs," by increasing opportunities for minorities and woman

affirmative action

training programs involving a period during which a learner works alongside an experienced employee to master the skills and procedures of a craft

apprentice programs

fringe benefits plan that allows employees to choose the benefits they want up to a certain dollar amount

cafeteria-style fringe benefits

-attracting the right candidates -provides employees incentives -keeps valued employees from competitors -keep costs low through a highly productive workforce -giving employees sense of financial security (fringe benefits)

competitive compensation program can accomplish

work schedule that allows an employee to work a full number of hours per week but in fewer days

compressed workweek

workers who do not have the expectation of regular, full-time employment

contigent workers

in a flextime plan, the period when all employees are expected to be at their job stations

core time

work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours

flextime plan

benefits such as sick-leave pay, vacation pay, pension plans, and health plans that represent additional compensation to employees beyond base wages

fringe benefits

the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals

human resource management (HRM)

a study of what is done by employees who hold various job titles

job analysis

a summary of the objectives of a job, the type of work to be done, the responsibilities and duties, the working conditions, and the relationship of the job to other functions

job description

an arrangement whereby two part-time employees share one full-time job

job sharing

the use of equipment that duplicates job conditions and tasks so that trainees can learn skills before attempting them on the job

job simulation

a written summary of the minimum qualifications required of workers to do a particular job

job specifications

reassign employee to a new job at same level is:

lateral transfer

Equal employment opportunity laws:

limit kinds of questions that can appear on employment applications so that peoples rights are not violated *doesn't put anyone at a disadvantage for disabilities*

the process of training and educating employees to become good managers and then monitoring the progress of their managers skills over time

management development

an experienced employee who supervises, coaches, and guides lower-level employees by introducing them to the right people and generally being their organizational sponsor

mentor

the process of establishing and maintaining contacts with key managers in one's own organization and other organizations and using those contacts to weave strong relationships that serve as informal development systems

networking

training that occurs away from the workplace and consists of internal or external programs to develop any of a variety of skills or to foster personal development

off-the-job-training

training at the workplace that lets the employee learn by doing or by watching others for a while and then imitating them

on-the-job-training

training programs in which employees complete classes via the internet

online training

the activity that introduces new employees to the organization; to fellow employees; to their immediate supervisors; and to the policies practices, and objectives of the firm

orientation

an evaluation that measures employee performance against established standards in order to make decisions about promotions, compensation, training, or termination

performance appraisal

a firm can use a trial period of employment before deciding whether to make an employee permanent. it is known as :

probationary period

the set of activities used to obtain a sufficient number of the right people at the right time

recruitment

external

recruitment sources outside firm (advertisements, public/private employment agencies, ect.)

discrimination against whites or males in hiring or promoting

reverse discrimination

the process of gathering information and deciding who should be hired, under legal guidelines, for the best interests of the individual and the organization

selection

internal

sources include those hired from within

job description

summary of the objectives of job, type of work to be done, responsibilities, working conditions, and relationship functions is :

Lost training costs is a factor in _____ employees

terminating

all attempts to improve productivity by increasing an employees ability to perform. Training focuses on short-term skills, whereas development focuses on long term abilities

training and development

training done in schools where employees are taught on equipment similar to that used on the job

vestibule training

piecework

wage based on the # of items produced is a _____ system

what scheduling plans can adjust work to employees' NEED FOR FLEXIBILITY

-job sharing -flextime -compressed workweeks -home-based work

current challenges/opportunities in Human resources

-more woman -minorities -immigrants -older workers in workforce -shortage of trained workers -tons of unskilled -skilled workers in declining industries = require retraining -changing employee work attitudes -complex law/regulations

5 steps in human resource planning

-preparing human resource inventory -preparing job analysis -assessing future human demand -assessing future human supply -establishing plan

how can employees move within company

-promotion -reassignment -termination/retirement -pursue other opportunities

steps in human resource planning

1) preparing a human resource inventory of employees 2)preparing a job analysis 3)Assessing future demand 4)assessing future supply 5)establishing a plan for recruiting, hiring, educating, appraising, compensating, and scheduling employees

6 steps in selection process

1)obtaining complete applications forms 2)conducting follow up interviews 3)giving employee tests 4)conducting background checks 5)obtaining results from physical exams 6)establishing a trial period of employment

training activities

1)orientation 2)on-and-off-the-job training 3)apprentice programs 4)online training 5)vestibule training 5) job simulation

interview

A human resource staff member often screens applicants in the initial:

Costs associated with terminating employees include

Lost investment in training and pay and legal fees for wrongful discharge