Bus 160 Exam 1

Why is understanding Organizational Behavior important?

All of the reasons are important

Managing Human Capital means addressing which of the following?

All of the skills are part of human capital

Intellectual Abilities

Capacity to do mental activities

Organizational development

Development of people, processes and strategies in an organization that make up organiztional leadership.

Job ability fit is the fit between a persons, ability and the requirements of an activity and a bad fit leads to satisfaction higher performance and success, because the challenges work to do better.

False

Knowing a person's values and being able to assess his or her attitude is no use in creating a motivation strategy for influencing that person to do something.

False

Leaders and managers can only use the one learning style, so it is up to the support us to be able to understand their own learning style and make adjustments.

False

Social loafing only occurs when you have a lazy, unmotivated, poor quality, group members, which doesn't occur in high functioning, self managing teams.

False

System Analysis relies on scientific studies not intuition.

False

When, considering the stakeholders of an ethical dilemma, one only needs to consider the immediate active participant in the situation

False

Which of the following are officially part of Tuckman's team development method?

Forming, Norming, storming, performing, adjourning/morning.

Cultural

How culturally competent & tolerant we are.

Emotional

How well we recognize & control emotions.

Social

How well you work with others and groups.

Organizational Behavior

Management skills, attitudes, process, and actions that make up how we get work done.

Which of the following is NOT one of the four functions of Management?

Motivating

What is the difference between role perceptions and role expectations?

Perception is my belief of the role and expectations is how others view I should fulfill the role.

What three factors do we consider when defining "person"?

Personality, Ability, Learning Style

What is the difference between surface-level and deep-level diversity?

Surface level refers to visible factors whereas deep level refers to VABES

Oranizational Behavior Theory

The study of human behavior in the workplace.

Leader member exchange, (LMX) theory is a cumulative course concept.

True

Organizational justice is a cumulative course concept.

True

Peoples behavior is based on how they perceive reality, not reality itself.

True

The personality characteristics described in the MBTI are self-validated preferences.

True

We tend to think everyone perceives the world the same way we do.

True

There is such a thing as positive stress; it is called functional or eustress.

True: Stress is the way we react to demands when the outcome is both uncertain & important.

Cognitive

What you know, perceive, and figure out.

Organization

a group of (2 or more) people, who share a common set of goals & meet regularly.

What is the difference between a team and a group?

a team has interdependent synergy; a group is just the people working independently.

What is psychological empowerment?

adding intrinsic motivations to work that allows for self determination, desire to make positive impacts, and general meaningfulness of tasks.

Perceiving (P)

allowing events to unfold and adapting spontaneously rather than planning things out.

Which of the following is missing from the definition ethics as discussed in class

expectations

CSR is a business approach that through livers, economic, social and environmental benefits to stakeholders in order to contribute to sustainable development; which includes responsible actions in the following, five dimensions, social responsibility, economic responsibility, legal responsibility, ethical responsibility, discretionary responsibility.

false

Ethical pluralism and organizational justice are unrelated

false

Ethical relativism and ethical pluralism refer to the same ethical construct.

false

Ethics are more principles of duty and virtue, then prescribe how we should behave and failure to abide by them is illegal

false

Knowing a person's values and being able to assess his or her attitude is of no use in creating a motivation strategy for influencing that person to do something.

false

Introversion (I)

getting energy and recharging self through the intrinsic method.

Over optimism bias

it's no big deal

Feeling (F)

placing value first on people and processes when determining a course of action.

Extroversion (E)

preferring to re-energize via social and intrinsic method.

Judging (J)

presenting and organizing data day life with structure and regiments.

Which of the following is correct?

psychological contracts lead to psychological safety.

Cohesion is:

the degree to which team members connect with each other.

Utility bias

the ends justify the means

Groups establish norms for working, which dictate what constitutes proper behavior and process for getting work done.

true

Instrumentality is part of the expectancy theory, and means you believe your performance will lead to the expected reward.

true

One's physical ability is her his or her capacity to do physical activities; this is important to understand, and assess because of the fit to lead concept, which advocates that managers and leaders pay attention to personal (and workers) stress, energy, and health management.

true

Sensing (S)

value in concrete specific data and fax, including historic precedence.

Intuitive (N)

valuing information and data, that abstract, disconnect, and novel.

Thinking (T)

wing decisions upon the objective detail at data/facts of the matter of hand.