BUS 205 - Chapters Three and Four - Quiz
BUS 205 Chapters Three and Four Quiz
BUS 205 Chapters Three and Four Quiz
Which of the following refers to a process for assigning financial and non-financial goals to the HR management related chain of activities required for achieving the company's strategic aims and for monitoring results?
HR scorecard
All of the following are commonly addressed in an HR audit EXCEPT ________.
communication expenses
A company's ________ strategy identifies how to build and strengthen the business's long-term competitive position in the marketplace.
competitive
A manager uses the information in a job analysis for all of the following EXCEPT ________.
complying with FCC regulations
During the job analysis process, the primary purpose of having workers review and modify data collected about their current positions is to ________.
confirm that the information is correct and complete
All of the following are roles that departmental managers would most likely have in the strategic planning process EXCEPT ________.
deciding the businesses in which a firm will be involved
Cora, a department store manager, is in the process of writing job descriptions using O*NET. Cora has already reviewed the company's business plan, so what should be her next step?
develop an organization chart
A ________ presents a manager with desktop graphs and charts that illustrate where the company stands on metrics from the HR scorecard process.
digital dashboard
According to the ADA, job duties that employees must be able to perform, with or without reasonable accommodation, are called ________.
essential job functions
Which of the following terms refers to the quantitative measure of a human resource management yardstick such as employee turnover or qualified applicants per position?
human resource metrics
Allison, a manager at large clothing retail store, needs to determine essential duties that have not been assigned to specific employees. Which of the following would most likely provide Allison with this information?
job analysis
Which of the following is a written statement that describes the activities, responsibilities, working conditions, and supervisory responsibilities of a job?
job description
Jack is an employee at a Best Western Hotel. Some weeks he works with the catering group, and other weeks he assists the reservations clerk or the parking attendant. This is an example of ________.
job rotation
All of the following are steps involved in the strategic management process EXCEPT ________.
offshoring low-skill jobs
All of the following practices are most likely implemented by companies with high-performance work systems EXCEPT ________.
providing pay increases based on service years
A(n) ________ is a firm's method for matching its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage.
strategic plan
Which of the following is identified by the FLSA status section of a job description?
whether a job is exempt or nonexempt
The Department of Labor procedure uses a set of standard basic activities known as ________ to describe what a worker must do with respect to data, people, and things.
worker functions
Which of the following most likely serves as the basis for the HR strategies developed by the majority of firms?
workforce requirements
All of the following requirements are typically addressed in job specifications EXCEPT ________.
working conditions