BUS communications chapter 15
Order the following categories of attire according to their level of formality, with the most formal attire at the top and the least formal at the bottom.
1.formal business attire 2. business casual attire 3. casual attire
What are two disadvantages of distributing handouts during a business presentation?
Audience members will begin to pay less attention to you. You lose control over which data audience members are looking at during the presentation.
True or false: If a company observes casual Fridays, employees do not have to look professional in their attire on those days.
F
Which of the following statements about nervousness and public speaking are true?
Feeling nervousness in public speaking can be a benefit. Experiencing nervousness in public speaking is normal. Nervousness can result in a more passionate presentation.
Which of the following statements about the benefits of videotaping presentation rehearsals are correct?
It allows the presenter to get a sense of the delivery. It gives the speaker an idea of the presentation's impact.
Which of the following statements are true concerning a speaker's eye contact with audience members?
It is an important form of nonverbal communication. It helps build trust between the speaker and members of the audience.
Which of the following typically occur when you smile during a presentation?
Listeners are more likely to view you favorably. You make a positive connection with listeners.
What are recommended relaxation techniques for managing nervousness in preparation for a presentation?
Listening to music that you enjoy. Stretching. Exercising a day or so before the event.
If all the audience members are sitting in back rows for a speech presentation, which of the following are recommended steps to take?
Make a point of moving closer to the audience members. Ask the audience members to move forward.
Which three of the following describe the benefits of a speaker moving around a room while giving a business presentation or speech?
Movement increases listener attention. Listener concentration is drawn to the speaker. The speaker is physically near more of the audience at various times.
Sun's team is giving an important presentation on a new heart rate monitor. Pablo is energetic and charming but physically uncoordinated. Jisoo is an experienced yoga instructor who can lower or increase her heart rate by controlling her breath. Thorin is methodical, calm, and introverted. Sun has experience as a math tutor. Which of the following roles would be most appropriate?
Sun should explain any numerical information about the heart rate monitor. Jisoo should demonstrate how the heart rate monitor works.
Cleo's team will be giving a group presentation. Which of the following should the team do to ensure a cohesive team presentation?
Team members should communicate with each other about the objectives while preparing. Team members should be united in the team's key objectives and messages.
Constance's team was organized and efficient. When the team learned it would be giving a team presentation at the annual meeting, its members immediately divided up the work equally. The members worked independently but did not need to check up on one another, since each member was reliable and would not do anything to let down the team. The presentation itself was not particularly effective, and audience members appeared distracted. Which of the following is the most likely reason the presentation was unsuccessful?
The team did not collaborate about the overall presentation.
Which of the following is the likely result if team members continually check in with one another about key objectives and messages while preparing a team presentation?
Their presentation will be cohesive and more influential.
How do audience members typically respond when they hear an inauthentic speaker make a business presentation?
They feel uncomfortable.
If a business presenter speaks overly slowly, listeners typically have which two of the following reactions?
They listen less to the presentation. They believe that the presenter is not ready.
Which of the following is a common mistake made by speakers during a slide presentation?
They spend too much time with their backs to the audience.
What are some benefits of using a remote control to advance slides during a business presentation?
You are free to move around the room. You can more easily continue eye contact with the audience.
Which of the following are accomplished by referring to one another throughout a team presentation?
You demonstrate that your team is united. You ensure your comments connect with your teammates' contributions.
Which of the following should you and your team members do to make your presentation the most effective?
You should pay attention to one another as you each present. You should stand close to one another.
Malik is giving a presentation in a room that is very large and provides him with a variety of places to stand. Which location should Malik choose?
a spot in front of and near the audience
During a business presentation to an external audience, you can best improve your credibility by
demonstrating knowledge of the topic.
Which of the following are relaxation techniques that can help limit nervousness before a presentation?
emptying your mind counting backward from 100 meditating
Consistent deep breathing as part of a presentation is effective in
enhancing voice timber. improving the tone of the voice. helping maintain a confident posture.
When you hold eye contact with audience members, you
establish a connection with them.
Which of the following are forms of nonverbal communication used by effective business speakers?
eye contact an open stance
Using the SOFTEN model of nonverbal communication allows you to project
friendliness. self-assurance.
When you are deciding where to stand during a speech or presentation, you should choose a location that will do which of the following?
give you the best eye contact with listeners place you near the listeners
A business professional who wears formal business attire generally exudes
importance.
Which of the following are benefits that you obtain by rehearsing a business presentation?
increased familiarity with the content. discovery of areas where content needs to be altered. awareness of places to highlight with nonverbal communication.
Which of the following are open-stance gestures for a business speaker?
keeping arms at the sides of the body using palms-up gestures
During a business presentation, a speaker might have to incorporate changes quickly if
listeners make comments. audience members ask questions.
When a speaker mentions a colleague by name during a business presentation, the speaker's goal is likely for
listeners to feel connected with the colleague. listeners to gain knowledge about the colleague.
Which of the following are ways an audience member can show support to a speaker during a business presentation?
maintaining eye contact asking message-focused questions
Which two of the following should speakers generally do when presenting, regardless of the size or layout of the room?
make eye contact with listeners. position themselves close to listeners.
What are things that good speakers will do when involving the audience in their presentations?
make sure questions and discussion stay on topic limit the amount of time spent interacting with listeners
Which of the following are elements of the SOFTEN model of nonverbal communication?
nod smile tone
The best way to rehearse a presentation is by
practicing the presentation out loud.
Business casual attire is best described as
professional but relaxed.
A useful tool for advancing slides during a business presentation that allows you to keep more eye contact with an audience than a keyboard would allow is a slide
remote control.
Which of the following are the benefits for a speaker of arriving early to a speech or presentation?
seeing who will be attending. being able to assess the room and equipment. adjusting the presentation if needed.
Which of the following are examples of unsupportive behavior by an audience member during a business presentation?
texting yawning
Business casual is
the most common type of workplace attire.
A speaker's nonverbal communication influences how audience members perceive which two of the following?
the speaker's credibility the message delivered by the speaker
When speakers choose not to rehearse before giving a business presentation, audience members will typically perceive which two of the following?
the speaker's disorganization the speaker's vagueness
Which of the following are elements of formal business attire?
ties business suits dress shirts
