Business Analysis Midterms
____ is a framework that is used to structure, plan, and control the process of developing an information system. * A methodology * A technique * A project plan * A strategy
A methodology
Business process models of existing processes are called _____ models. * TO-BE * Current * Developing * AS-IS
AS-IS
Which of the following is not a type of business event: * External event * Activity event * Internal decision point * Scheduled event
Activity event
Two main approaches to developing information systems are ____ and _____. * Evolution, methodology * Agile plan-full * Design, programming * Internal, external
Agile, plan-full
Which of the following indicators of field maturity has NOT been met for the Business Analysis field? * Code of conduct * Standards * Professional body * All of the above have been met
All of the above have been met
Which of the following is the best way to increase your Business Analysis competencies? * Self-study * Training * Work Experience * All of the above should be used
All of the above should be used
The first step in the Strategy Development process is ___. * Review Current Strategies * Analyze Internal State * Analyse External State * Implement new Strategies
Analyze External Forces
_____ are properties or characteristics of an entity or relationship in an ER Model. * Entities * Relationships * Attributes * Objects
Attributes
If you wanted to make sure your strategy implementation didn't just focus on financial measures you would use ___. * Balanced Business Scorecard * Resource Audit * Portfolio Analysis * PESTLE
Balanced Business Scorecard
_____ insures that the project's promised benefits are realized. * Project Schedule * Benefits Realization * Force-Field Analysis * Risk Assessment
Benefits Realization
____ is a conceptual model that shows expected business activities given a set of business perspectives. * Business Process Model * Value added model * Business Activity Model * Mind map
Business Activity Model
The ____ describes the activities performed by Business Analysts. * Business Analysis Process Model * Business Process Model * Business Activity Model * Business Analysis Role Model
Business Analysis Process Model
____ is the practice of enabling change in an organizational context, by defining needs and recommending solutions that deliver value to stakeholders. * Project management * System development * Business analysis * Interviewing
Business analysis
The Requirements Document includes all of the following EXCEPT: * Introduction and Background * Business Process Models * Business case * Data model
Business case
The means by which an organization carries out its internal operations and delivers its products and services to customers is its _____. * Business systems * Business rules * Business processes * Business organization
Business processes
A ____ shows line-item costs and benefits over time. * Cash-flow Model * Business Process Model * Investment Model * V Model
Cash-flow Model
A RASCI analysis includes all of the following levels of involvement EXCEPT: * Communicated * Responsible * Informed * Support
Communicated
In a BAM analysis, all of the following activities are used EXCEPT: * Doing * Enabling * Monitoring * Computing
Computing
Which stakeholder response is most appropriate for the most important stakeholders? * Watch * Keep onside * Keep informed * Constant, active management
Constant, active management
In a RASCI analysis, a person who provides information used in the production of the deliverable, is: * Responsible * Accountable * Consulted * Informed
Consulted
_____ are the few things that must be done correctly to insure success. * Critical success factors * Stakeholder involvement * Key performance indicators * Key principles
Critical success factors
What is the #1 rule to follow when preparing for an interview? * Prepare the questions ahead of time * Know the goals of the interview * Schedule the interview well in advance * Don't waste the interviewee's time
Don't waste the interviewee's time
Which of the following methods would you use to do a root cause analysis? * Fishbone diagram * Business needs log * Business process model * Rich picture
Fishbone diagram
A _____ examines the forces working for a successful project and forces working against a successful project. * PESTLE Analysis * Organizational Change Model * Force-Field Analysis * Waterfall Life Cycle
Force-Field Analysis
A _____ is done by comparing the consensus BAM to organizational reality and determining what activities are satisfactory, not satisfactory, or missing. * Business Process analysis * Activity analysis * Business Function analysis * Gap analysis
Gap analysis
Legal rquirements would be what type of requirement? * General * Nonfunctional * Functional * Technical
General
Organizational strategy comes from all of the following EXCEPT: * Government regulation * Entrepreneur * Formal planning * Entrepreneur
Government regulation
Guiding Principles: business analysts should focus on ALL of the following EXCEPT: * Business agility, no business perfections * IT change, not business improvement * Negotiation to resolve issues, not avoidance * Root causes, not symptoms
IT change, not business improvement
The first step in the process of analyzing solution options is: * Identify possible options * Evaluate shortlist * Take options forward to business case * Shortlist options
Identify possible options
What is the first step in a stakeholder analysis? * Revise stakeholder management strategies * Analyze stakeholders * Devise stakeholder management strategies * Identify stakeholders
Identify stakeholders
Important variables that should be measured to provide feedback on organizational performance are called: * CSI's * KPI's * CSF's * PE's
KPI's
The most important part of a use case elaboration is the: * Stakeholder list * Constraints * Exceptions to main flow * Main flow of events
Main flow of events
A ____ is created around a central concept, drawn as an image or a word in the center of a blank landscape page, to which representations of ideas are added. * Fishbone diagram * Rich Picture * Mind Map * Data Model
Mind Map
The three elements in the structure of an interview are: * Greeting, Discussion, Questions * Scheduling, Executing, Documenting * Opening, Body, Closure * Asking, Answering, Documenting
Opening, Body, Closure
Which of the following is an advantage to using interview to gather information: * Opportunity to build relationships * Can accomplish everything in one meeting * Easy to schedule * Minimizes required stakeholder time
Opportunity to build relationships
___ is a formal examination of external influences on your organization during a strategic analysis. * Portfolio Analysis * Balanced Business Scorecard * PESTLE * Porter's 5 Competitive Forces model
PESTLE
Techniques for Prior Research include all the following EXCEPT: * Review organizational chart * Perform stakeholder analysis * Study company reports * Study web site
Perform stakeholder analysis
Which of the following is NOT a type of project feasibility? * Technical * Political * Business * Financial
Political
If you wanted to explicitly analyze your strength in the marketplace as part of our strategy, you should use ____. * PESTLE * Porter's 5 Competitive Forces model * Resource Audit * Balanced Business Scorecard
Porter's 5 Competitive Forces model
The drivers that lead to customer satisfaction, acquisition, and retention include all the following EXCEPT: * Price * Profit * Functionality *Quality
Profit
Which of the following Observation methods involves watching a person perform a task while asking them to talk-aloud? * Ethnographic study * Shadowing * Formal observation * Protocol analysis
Protocol analysis
What system development methodology would be best if the new system was small and the requirement were hard to define? * Parallel * Prototyping * Phased * Waterfall
Prototyping
___ is creating a simulation or mock-up of the desired system in order to give users something concrete to react to * Protocol analysis * Prototyping * Time-boxing * Scenario writing
Prototyping
If you wanted to show how much involvement stakeholders should have in project deliverables you would use a: * Rich picture * RASCI chart * Mind map * Power/Interest grid
RASCI chart
A requirement is formally documented in the _____. * Requirements Catalog * System Catalog * Requirements Definition * Requirements List
Requirements Catalog
Requirements Management components include all of the following EXCEPT: * Requirements Identification * Change Control * Configuration Management * Requirements Elicitation
Requirements Elicitation
Use a ____ to explore, acknowledge and define a situation and express it through diagrams to create a preliminary mental model. * Fishbone Diagram * Rich Picture * Mind map * Business Process Model
Rich Picture
Which of the following is NOT an plan-full development method? * parallel development * phased development * waterfall * SCRUM development
SCRUM development
To show how store employees move about the store while they do their jobs, you would use a: * Spaghetti map * Mind map * Rich picture * Fishbone diagram
Spaghetti map
A __ is a person or category of persons who have an interest in a problem, process, issue, system or decision. * Owner * Champion * User *Stakeholder
Stakeholder
Which of the following is NOT part of a MOST analysis? * Mission * Objectives * Stakeholders * Tactics
Stakeholders
If while doing a portfolio analysis you identified a product that had high revenue growth and that was the dominant product in its market, you would label that product a: * Star * Cash cow * Wild cat * Dog
Star
Which of the following is NOT a good name for a use case? * Generate Report * Enter Order * Update Inventory * Store To Database
Store To Database
Software requirements would be what type of requirement? * General * Nonfunctional * Functional * Technical
Technical
System compatibility is an example of _____ feasibility: * Technical * Financial * Business * Political
Technical
A SWOT analysis examines all of the following EXCEPT: * Technology * Weaknesses * Opportunities * Strengths
Technology
Which of the following is NOT a type of activity that is part of the Business Analysis Process Model? * Consider perspectives * Evaluate options * Analyze needs * Test software
Test software
The two primary methods for representing data for a proposed system are _____ and _____. * UML Class Model, ER Model * Use Case Model, ER Model * UML Class Model, umm Process Model * UML Process Model, Activity Diagram
UML Class Model, ER Model
_____ is the standard language for representing systems from multiple perspectives. * Universal Diagramming language (UDL) * Structure Query Language (SQL) * Unified Modeling Language (UML) * Systematic Descriptive Language (SDL)
Unified Modeling Language (UML)
the primary benefits from developing a new information system come from what SDLC phase? * Plan * Implement * Use/maintain * Analyze
Use/Maintain
Which of the following is NOT a type of requirement? * Functional * Technical * User * Nonfunctional
User
A firm's _____ describes how it adds value to the products and services they sell, through their business activities. * Product life cycle * Competitive Forces model * Infrastructure * Value chain
Value chain
A complete data model would include: * entities, objects and attributes * processes, definitions and diagrams * a diagram, actors and use cases * a diagram, definitions and assumptions
a diagram, definitions and assumptions
When the same functionality is needed in several use cases it can be broken out into a separate use case an connected using _____. * an <<extended>> * a <<contains>> * an <<include>> * an <<exclude>>
an <<include>>
An external entity that interacts with a use case is _____. * a user * a process * an actor * a class
an actor
In a class model, an instance of a class is ______. * an attribute * an association * an operation * an object
an object
To increase the chance of a successful development project a firm should do ALL of the following EXCEPT: * develop a project plan * establish a team of resources * develop a business case * avoid methodologies
avoid methodologies
A ____ is a business document for describing the business justification for continuing with a systems development project. * requirements list * requirements document * business case * system proposal
business case
Issues to be addressed in a business would be listed in a ___. * requirements document * business analysis model * business needs log * strategy statement
business needs log
In the Soft System Methodology, the CATWOE framework is used to define and analyze _____. * business perspectives * root causes * business activities * stakeholder involvement
business perspectives
In the Business Analysis Maturity model the highest level of maturity involves: * changing the process * changing the system * changing the technology * changing the business
changing the business
For the champion of a project, who has a high level of interest and a high degree of decision making power, which of the following general approaches should be taken? * watch * keep onside * keep informed * constant, active management
constant, active management
Using an online survey tool to manage a questionnaire survey delivers all the following benefits EXCEPT: * speeds up delivery of questionnaires * allows dynamic questionnaires * enforces cut-off dates * creates survey questions automatically
creates survey questions automatically
Which of the following is NOT a typical business process measure? * through-put * outcome quality * customer satisfaction * time to complete
customer satisfaction
Which of the following is NOT a reason for a firm to model its business processes? * understand existing processes * identify problems and weaknesses in existing processes * ensure the consistency of business processes * describe business perspectives
describe business perspectives
Representing parallel activities in a business process requires using ____ and _____ in the business process model. * beginning points, ending points * decisions, merges * forks, joins * activities, events
forks, joins
A _____ relationship in a class model supports inheritance. * aggregation * dependency * association * generalization/specialization
generalization/specialization
Successful systems development is hard for all of the following reasons EXCEPT: * information systems can't cross organizational boundaries * information systems are complex * new technologies are constantly being developed * people don't know what the information system should do
information systems can't cross organizational boundaries
Which of the following is an intangible resource to evaluate during a Resource Audit? * intellectual property * human resources * physical resources * financial resources
intellectual property
Sources of information for business analysis include all of the following EXCEPT: * small groups * databases * existing systems * interviews
interviews
If you were data modeling and you wanted to represent the fact that a project manager can manage multiple projects and that a project can have multiple project managers you would use a _____ relationship. * 1 to 1 * 1 to many * many to d1 * many to many
many to many
A decision in a business process model should always be followed by a ____ to bring the flows back together. * merge * fork * join * event
merge
The two dimensions used to assess stakeholder impact are ____ and ____. * power/influence, interest * political, economic * seniority, commitment * responsibility, accountability
power/influence, interest
Use cases are used for all the following EXCEPT: * partitioning and prioritizing a project for developers * providing details for the user interface design * create specifications for tester * providing milestones for project planners
providing details for the user interface design
The two main types of information are ___ and ____. * qualitative, quantitative * facts, figures * data, information * alphabetic, numberic
qualitative, quantitative
1 to 1, 1 to N, and N to N, are examples of: * aggregation * inheritance * optionality * relationship cardinality
relationship cardinality
Which of the following is NOT part of a Risk Assessment for a project? * counter measures * probability * impact assessment * return on investment
return on investment
An example of Nonfunctional requirements would be _____ requirements. * security * language * data entry * hardware
security
What is the typical information source when developing rich pictures? * Documentation * individuals * Large Populations * small groups
small groups
Roles in a business process are represented in a Business Process model using _____. * decisions * merges * swim lanes * events
swim lanes
An Entity/Relationship (ER) model represents: * system functionality * nonfunctional requirements * system data * business processes
system data
Reducing the amount of money tied up in inventory would be an example of a: * tangible benefit * intangible benefit * intangible cost * tangible cost
tangible benefit
The four aspects of business systems that can be changed are: * technology, organization, processes, people * hardware, software, people, data * management, organization, processes, customers * technology, products, services, delivery
technology, organization, processes, people
The traditional Systems Development Life Cycle (SDLC) refers to: * the set of steps typically used to develop an information system * the organization changes that take place when implementing a Business Analyst function. * the process used to train new business analysts. * the usual career path of a Business Analyst.
the set of steps typically used to develop an information system.
Which of the following is NOT a core Business Analyst role? * to define requirements of an IT system * to investigate business situations * to evaluate options for improving business systems. * to develop a long-range business strategy for the enterprise.
to develop a long-range business strategy for the enterprise
Which of the following is NOT a problem for agile development? * difficult to control project * functionality if emphasized over reliability an security * too rigid, no flexibility * traditional project planning doesn't work
too rigid, no flexibility
A _____ event causes a use case to execute. * programming * database * trigger * user interface
trigger
A name like Enter Order would most likely apply to a: * class * association * use case * entity
use case
A system's functionality is represented by a _____ model. * use case * entity/relationship * class * business process
use case
All functional requirements should be associated with: * classes * user experience models * process models * use cases
use cases
