Business Ch8

Background and reference checks

- may be during screening or after interview - previous employment investigated

Selection Interview

A procedure designed to predict future job performance on the basis of applicants' oral responses to oral inquiries.

What trends and issues are affecting human resource management and labor relations?

Diversity; technology; employee experience; labor union growth

Which of the following statements about the employee section process is true?

During the initial job screening, the applicant usually completes an application form and has brief interview of 30 minutes or less

One of the documents that help human resource planners find the right person for a special job is a list of tasks and responsibilities required of the job. This document is known as a:

Job description

What provides new employees with information about company policies, salary and benefits, and parking. Also includes work rules and performance expectations?

Orientation

Performance Planning

The process of establishing performance goals and standards for an employee. Employee job task behavior; Performance evaluation; Rewards and job changes

Are job fairs and advertising are two types of external labor market recruiting?

Yes

During a typical employee performance appraisal, the employee's supervisor evaluates the employee's work in terms of:

his or her contribution relative to expected performance

Collective bargaining:

is the process of negotiating labor agreements

employment testing

notifies applicants of required drug tests, pencil and paper tests, physical exams, or electronic or other tests that will be used in employment decision

physical examination

physician's objective assessment of the patient, using auscultation, palpation, percussion, and visualization

Initial Screening

the first step in the selection process whereby job inquiries are sorted; application and interview

A company with an employee demographic profile that is similar to its customers can often gain a competitive advantage.

true

Are performance appraisals used often to make decisions about pay raises, training needs, and advancement opportunities?

yes

In deciding how to pay workers, the firm must be concerned with the salaries paid by competitors.

yes