business chapter 7

If an organization employs people with​ disabilities, it can utilize which of the following to help those employees perform activities that might otherwise be​ difficult? A. Assistive technologies B. Rightsizing C. Diversity initiatives D. Web accessibility E. Workdash-life balance

A. Assistive technologies

Which of the following is payment based on a level of sales within a given time​ frame? A. Commissions B. ​Knowledge-based pay C. Profit sharing D. Gain sharing E. Pay for performance

A. Commissions

Which of the following refers to all the attributes and experiences that describe each of us as​ individuals? A. Diversity B. Fostering employee loyalty C. Skills inventory D. Glass ceiling E. Workforce analytics

A. Diversity

Which of the following integrates both the genetic background of race and cultural issues such as language and country of​ origin? A. Ethnicity. Race C. Diversity D. Minority E. Workforce analytics

A. Ethnicity.

Which of the following allows personnel to select what hours they​ work, within certain​ limits? A. Flextime B. Electronic performance monitoring C. ​360-degree review D. Telecommuting E. Job sharing

A. Flextime

Which of the following identifies the​ skills, training,​ experience, and personal characteristics that a job​ requires? A. Job specification B. ​360-degree review C. Job description D. Workforce analytics E. Succession planning

A. Job specification

To help​ laid-off executives, ABC Tools is offering services such as career​ counseling, office​ space, and secretarial help. These services are called​ what? A. Outplacement B. Worker buyouts C. Diversity initiatives D. ​At-will employment E. Job sharing

A. Outplacement

The first step in the hiring phase is​ ________. A. selecting a small number of qualified candidates B. interviewing prospective candidates C. conducting background checks and​ pre-employment tests D. screening candidates E. selecting the best candidate for each position

A. selecting a small number of qualified candidates

Which of the following involves a manager getting feedback from​ subordinates, peers,​ bosses, and​ customers? A. ​360-degree review B. Skills inventory C. ESOP D. Employee benefits E. Electronic performance monitoring​ (EPM)

A. ​360-degree review

Wonder Watches International​ (WWI) recently made a change in its compensation approach and tied its pay structure to​ employees' knowledge and abilities rather than to a job. WWI is utilizing which of the following compensation​ approaches? A. ​Knowledge-based pay B. Pay for performance C. Profit sharing D. Bonuses E. Commissions

A. ​Knowledge-based pay

​______________ is an incentive program that is tied to an​ employee's knowledge and abilities rather than to a job. A. Pay for performance B. A bonus C. Gain sharing D. Profit sharing E. ​Competency-based pay

B. A bonus

Which of these refers to an absence of prospects to progress into the top positions in an​ organization? A. Job sharing B. Glass ceiling C. Worker buyout D. Sexual harassment E. Diversity initiative

B. Glass ceiling

In order to be​ successful, which of the following must be tied to a robust system of feedback that lets workers know how they are​ performing? A. ​Knowledge-based pay B. Pay for performance C. Profit sharing D. Commissions E. Bonuses

B. Pay for performance

Which of the following represent a broad category of compensation other than​ wages, salaries, and​ incentives? A. Benefits B. Retirement plans C. Employee assistance programs D. Pension plans E. Cafeteria plans

B. Retirement plans

Which of the following suggests that an organization is modifying its workforce to match its business needs more​ accurately? A. Layoffs B. Rightsizing C. Downsizing D. Outplacement E. Termination

B. Rightsizing

Which of the following is defined as dismissing employees for poor job​ performance? A. Worker buyouts B. Termination C. Employee burnout D. Turnover rate E. Contingent employees

B. Termination

ABC Tools recently introduced a​ computer-based statistical method to examine and plan for its workforce needs. ABC is utilizing which of the​ following? A. Succession planning B. Workforce analytics C. Workdash-life balance D. Electronic performance monitoring E. Employee assistance program

B. Workforce analytics

Which of the following refers to the​ computer-based statistical method of studying and planning for workforce​ needs? A. Workdash-life balance B. Workforce analytics C. Electronic performance monitoring D. Employee assistance program E. Succession planning

B. Workforce analytics

Which of the following describes a replacement plan that categorizes key employees in the organization and lists possible​ substitutes? A. ​360-degree review B. Succession planning C. Job specification D. Job description E. Workforce analytics

B. Succession planning

Through the process of​ ________, employers attempt to find the nature and demands of each position within a company as well as the ideal employee profile to fill each position. A. workforce analytics B. job analysis C. succession planning D. job description E. job specification

B. job analysis

David is the HR manager at Garden Pipes International. For filling the vacancies created by recent retirements in the finance​ department, David has developed a formal statement summarizing the tasks involved in the job and the conditions under which the new hires will work. The statement David developed is​ _________. A. workforce analytics B. a​ 360-degree review C. A job description D. A job specification E. succession planning

C. A job description

Which of the following allows companies to evaluate performance on a continuous​ basis? A. Orientation programs B. Skills inventories C. Electronic performance monitoring D. ​Promotion-from-within policies E. ​360-degree review

C. Electronic performance monitoring

Which of the following allows up to 12 weeks of unpaid leave per year for​ childbirth, adoption, or care for oneself or family member with a serious​ illness? A. Patient Protection and Affordable Care Act​ (ACA) B. ESOP C. Family Medical Leave Act​ (FMLA) of 1993 .D. Cafeteria plans E. Employee Assistance Program Act

C. Family Medical Leave Act​ (FMLA) of 1993

Which of the following are policies that force people to quit working as soon as they turn a certain​ age? A. Early retirement B. Employment at will C. Mandatory retirement D. Worker buyout E. Termination for cause

C. Mandatory retirement

Which of the following allows employees to purchase a set number of shares of stock at a specific​ price? A. Vesting B. Exercise price C. Stock option D. Employee stock ownership plan​ (ESOP) E. Grant

C. Stock option

Which of the following attempts to address people who lack health insurance in the United​ States? A. ​At-will employment B. The Age Discrimination in Employment Act C. The Affordable Care Act D. The Equal Employment Opportunity Commission E. The Civil Rights Act of 1964

C. The Affordable Care Act

Which of the following outlawed discrimination on the basis of​ gender? A. The Age Discrimination in Employment Act B. The Equal Employment Opportunity Commission C. The Civil Rights Act of 1964 .D. The Equal Pay Act of 1963 E. ​At-will employment

C. The Civil Rights Act of 1964

When an organization achieves quality and productivity improvements and rewards are linked to the cost savings achieved from such​ improvements, it is called​ ______. A. a bonus B. pay for performance C. gain sharing D. commission E. ​competency-based pay

C. gain sharing

At Countrywide​ Pharma, every employee receives feedback from​ subordinates, peers,​ superiors, and customers. What type of performance appraisal tool provides such​ feedback? A. Skills inventories B. Orientation programs C. ​360-degree review D. Worker buyouts E. Electronic performance monitoring

C. ​360-degree review

Which of the following staffing challenges refers to connecting the right workers to the right jobs at the correct​ time? A. Managing workdash-life balance B. Avoiding employee burnout C. Fostering employee loyalty D. Aligning the workforce E. Monitoring workloads

D. Aligning the workforce

Human Resources helps managers align employee skill sets with the requirements of each position in which of the following​ ways? A. Offering ESOP B. Developing worker buyouts C. Matching employee benefits through cafeteria plans D. Appraising employee performance E. Rightsizing

D. Appraising employee performance

At FT​ Marketing, 5 percent of employees retired this year and another 10 percent left for other opportunities. Which of the following best describes this 15 percent​ rate? A. Employee burnout B. Worker buyouts C. Contingent employees D. Turnover rate E. Termination

D. Turnover rate

Which of the following defines the percentage of employees in an organization that leave every​ year? A. Contingent employees B. Worker buyouts C. Employee burnout D. Turnover rate .E. Termination

D. Turnover rate

​Buttons-R-Us (BRU) has a contract with large shirt manufacturing companies to put 12 buttons on every shirt. Employees are paid according to the number of shirts they complete. Which of the following describes how employees at BRU are​ paid? A. ​Competency-based pay B. Salary C. Commissions D. Wages E. Bonuses

D. Wages

Under the Fair Labor Standards​ Act, full-time employees are not eligible for overtime if they are​ __________. A. paid for performance B. commissioned C. paid for knowledge D. exempt E. nonexempt

D. exempt

Outside agencies that specialize in finding and placing employees are called​ _______. A. ​job-sharing firms B. ​at-will employment C. outplacement services D. headhunters E. contingent employee firm

D. headhunters

The employment life cycle begins with​ ________. A. rightsizing B. orientation C. ​at-will employment D. recruiting E. outplacement

D. recruiting

In​ general, most employees receive the majority of their compensation in the form of​ _____. A. Incentives B. ​401(k) C. benefits D. wages or salaries E. bonus

D. wages or salaries

A​ company-sponsored plan that includes​ pre-specified amounts of pay to employees upon retirement is called​ what? A. Employee stock ownership plan B. ​Defined-contribution plan C. ​401(k) plan D. ​Defined-benefit plan E. Pension plan

D. ​Defined-benefit plan

Which of the following describes an​ organization's efforts to keep the current employees to continue in their​ jobs? A. Workforce analytics B. ​360-degree review C. Job description D. Succession planning E. Employee retention

E. Employee retention

ABC Electronics is a successful computer manufacturing company. ABC has a predetermined set of criteria for how every job should be done and what the production level should be. Which of the following should ABC use to objectively evaluate employees according to these​ criteria? A. Skills inventories B. Job description C. Workforce analytics D. Job specification E. Performance appraisals

E. Performance appraisals

Which of the following represent a broad category of compensation other than​ wages, salaries, and​ incentives? A. Retirement plans B. Pension plans C. Employee assistance programs D. Cafeteria plans E. Benefits

E. Benefits

When employees are working from home using electronic communications to stay in touch with coworkers and​ customers, they are​ ______. A. Flextime B. Telecommuting C. Mass career customization D. Succession planning E. Job sharing

E. Job sharing

Which of the following allows two employees to divide one job between​ them, including the​ hours, salary, and​ benefits? A. Flextime B. Succession planning C. Mass career customization D. Telecommuting E. Job sharing

E. Job sharing

Which of the following involves a manager getting feedback from​ subordinates, peers,​ bosses, and​ customers? A. Electronic performance monitoring​ (EPM) B. ESOP C. Skills inventory D. Employee benefits E. ​360-degree review

E. ​360-degree review