Business Communication Chp. 16

Which of the following statements about asking questions during a job interview are true?

Applicants who do not ask questions may seem uninterested. Questions about salary are best saved for second and third interviews. Interviewers often ask applicants if they have any questions.

When your job search is over, you should ______ your references.

thank

True or false: References may be one of the most important factors in hiring decisions

true

In a job interview, you should dress

appropriately for the standards of the company.

Which of the following are best practices for creating your résumé?

Make sure that the content is balanced across the page. Plan and fine-tune the message before selecting a layout. Use a layout with white space to avoid a cluttered look.

What are guidelines you should follow when creating a list of references?

Seek advice from your references about how to handle the job application process. Ask people for permission before using them as references

Which of the following statements are true of chronological résumés

They are the most common and preferred format for young professionals. They are the most preferred layout for hiring managers. They present information grouped by work and education over time.

A cover letter should

demonstrate that you have researched the position.

True or false: References may be one of the most important factors in hiring decisions.

True

Which of the following should be included on a résumé or cover letter?

abilities that can help an employer

In the job interview process,

adequate preparation can help applicants receive job offers.

Tips for effectively developing a reference list include

developing relationships with potential references over time.

True or false: Web conference job interviews are less formal than in-person job interviews.

false

Buzzwords and jargon on résumés

should be avoided because they fail to highlight your abilities and attributes.

During an interview, being strategic means

that you find ways to bring up your selling points.

In her cover letter, Cassie wrote, "I am interested in a position in the New York City office." Though Cassie was highly qualified, she did not hear back from the company. Based on this information, what is the most likely reason for this?

She did not clearly specify the position she was applying for.

Missy has a web conference interview with an architectural firm. Which of the following is the best option regarding her appearance for the interview?

She should wear professional business attire to show her interest in the job.

Which of the following should you do when invited to a job interview via web conference?

Test your equipment. Ask a friend or colleague to do practice interviews with you.

Which of the following statements are true of chronological résumés?

They are the most preferred layout for hiring managers. They are the most common and preferred format for young professionals. They present information grouped by work and education over time.

Which of the following nonverbal cues should you use during a web conference interview?

smile use gestures

Which of the following is most effective in helping recruiters understand your primary abilities and attributes

using white space to highlight information

Matt has to prepare for a web conference job interview. Which of the following would be the most appropriate setting for the interview?

He should sit at a desk with a clutter-free background.

Which of the following are true about a job interview?

You may have a brief window to present yourself as a good fit for the company. It is likely that the hiring manager will make a decision about whether to hire you within 15 minutes. It is the time when most hiring managers decide whether or not to hire you.

If you plan to leave your current position, you should

show appreciation for the professional opportunities the position has given you.

The primary purpose of a cover letter is to

show how you meet the employer's needs.

The location where you will have your web conference job interview should be

tidy. well-organized.

True or false: You should identify the position you are applying for in your cover letter.

true

Which of the following are reasons why you should thank your references

You may need them to act as references again in the future. It is the professional and polite thing to do. They may want to know how your job search went.

Which of the following should you keep in mind as you construct a reference list?

You should check the job announcement to see how many references are required. You should provide a brief description of your relationship to each reference.

Doing trial runs when preparing for a web conference job interview are recommended for which of the following reasons?

You will learn how to act professionally and feel natural. You will know if your equipment is working adequately.

If hiring managers ask you what your weaknesses are, it means they

are checking your self-awareness and ability to grow over time.

When you craft a cover letter, you should

be concise and focused.

Your cover letter should

be three to five paragraphs in length.

The last step in the résumé process is

choosing a layout.

You should respond to interview questions

concisely. strategically. confidently

Which statement about making connections on LinkedIn is true?

Connect strategically with professionals and peers who share your professional interests.

In a web conference interview, why is it important to make sure that your profile for the web conference software is appropriate?

first thing employers see

In order to make a long list of items more readable, you should

group them and label each group.

The main purpose of using bold, italics, spacing, and other features in a résumé is to

help recruiters understand your abilities and attributes in less than 30 seconds.

When including personal details in your résumé or cover letter, you should

include only interests that accentuate your abilities and attributes. tell a story of how your key abilities and attributes will help the company. avoid revealing anything that is not strictly relevant

Some good ideas to keep in mind when leaving a job include

informing your supervisor immediately and in person. leaving on good terms so you may receive positive references in the future. writing an appreciative letter of resignation, if required.

Andrew's webcam is set up to the right of his computer monitor. Which of the following should he do to make sure he makes eye contact with the interviewer during his web conference interview?

look directly at the webcam

When going to a job interview, you should

maintain a certain level of formality in your behavior. dress on the conservative side. avoid wearing too many accessories.

During a web conference interview, many applicants forget that it is important to express themselves

nonverbally

A cover letter

often forms the first impression with a hiring manager.

A good reference would be a

professor you have had for several classes relating to your field.

Getting the tone right in a cover letter

requires confidence without coming across as arrogant. means avoiding overly complex language. is one of the hardest tasks in the process.

You can review résumés and cover letters by

rereading them to make sure they accurately highlight your abilities and attributes. getting the opinions of people in the career center. asking a professor to look them over for you.

Tips for writing an effective cover letter include

using the Internet to research the company and the type of job. making sure to demonstrate that you are responsive to the needs of the company. carefully reading the job announcement to help you prioritize your selling points.

Which of the following statements are true about following up after a job interview?

Most HR professionals recommend following up after the interview in some way. A thank-you note should be brief and genuine. A thank-you note should be sent within a few hours to one day after an interview.

Cindy is actively looking for a new job. She knows recruiters will be looking at her profile on Skype or Google Hangouts. Which of the following should she do?

She should make sure to use a professional-looking profile picture.

Which of the following should you keep in mind as you construct your reference list?

It should be formatted in a manner compatible with your résumé. It should provide current contact information.

Where should you look during a web conference interview?

directly at the camera

During a first interview you have for a job, you should

show your interest by asking questions.

During a job interview, most hiring managers make the decision not to hire you

within 15 minutes.

When interviewing for a job, which of the following most reduces your chances of getting hired?

Dressing too provocatively

Which of the following are true of cover letters

Employers like shorter letters because they have many applications to review. They should generally be three to five paragraphs long. They help shape how the employer interprets your résumé.

Which of the following are benefits of using LinkedIn in your job search?

It provides further support for your résumé. It helps connect you with hiring managers who are looking for people with your abilities and attributes. It provides additional background information to job interviewers

Which of the following are reasons why clichés should be avoided on résumés

They do not focus on your specific accomplishments. They may show you have unrealistic views about your own abilities. They may make you appear to be naïve or unsophisticated.

Which of the following statements are true of functional résumés?

They draw special attention to your key skills. They are used both by people with little experience and by professionals with extensive experience.

What statement about cover letters is true?

They should be error free.

Which of the following are true concerning cover letters?

They should be uniquely tailored to each specific position. They describe your qualifications for a position. They describe your interest in a position

Which of the following statements about reference lists is true?

They will need to be provided as part of most job applications.

When interviewing a job candidate, hiring managers

ask most questions with specific goals in mind. want to determine how well your abilities and attributes match the firm's needs.

Writing an unsolicited cover letter

may require more research about the company than a solicited cover letter.

While reviewing résumés, potential employers

may skim and toss the document if errors are found. judge an applicant's character when they see contradictory information. are generally unforgiving of mistakes.

After a job interview,

most hiring managers expect a follow-up of some type relatively soon.

When compiling a reference list, you should

not use your current supervisor as a reference if you think your supervisor will be unhappy to find you are looking for work elsewhere. use your current supervisor as a reference if that person encourages you to move on and seek opportunity.

An unsolicited cover letter

requires several modifications from a standard solicited cover letter. opens immediately with a proposition about how you can add value to a company. often summarizes abilities and attributes with a bulleted list.

The tone of a cover letter

should be enthusiastic.