Business Communications

There are several rules you should follow when using presentation software. One such rule is to limit the amount of information on a slide.

Which of the following should you do when using presentation software?

Appendices contain supplementary information that supports the report, such as summary tables and questionnaires.

Which of the following statements about appendices is true?

Entertaining presentations are expected to surprise, amuse, challenge, or otherwise affect the audience emotionally.

Which of the following statements about entertaining presentations is true?

If you project an aura of confidence, the audience is more likely to have confidence in you.

Which of the following statements about giving a presentation is true?

Difficult conversations should be delivered using facts, logic, and objectivity.

Which of the following statements about handling difficult conversations is true?

When dividing report information into sections, the sections should not overlap in terms of the topics they are covering. Correct

Which of the following statements about organizing the information in a report is true?

If one of your audience members asks you a question you do not know the answer to, say so. You may then offer to find the information and share it later.

Elijah is giving a presentation on market conditions to the various department managers at his company, which designs and manufactures bathroom and kitchen hardware. The design manager asks Elijah a question about how well a particular style of faucet manufactured by a rival company is selling, but Elijah's research did not reveal specific information on this product. What should he do?

A workplace's organizational culture consists of the beliefs, values, norms, and priorities that govern all aspects of organizational life.

The beliefs, values, norms, and priorities that govern all aspects of your workplace make up your workplace's

The meetings of formal committees and professional organizations generally follow the accepted rules of conduct called parliamentary procedure.

The meetings of formal committees and professional organizations usually follow the rules of conduct known as

The system asks the user to enter search terms and phrases.

What immediately follows when a user selects the Keyword option while searching an online catalog?

A Gantt chart

When making a project plan, which of the following is useful for preparing a timeline that clearly states or shows the deadline for each task?

One of the presentation methods is reading. Unfortunately, most of us tend to read aloud in a dull monotone with our eyes glued to the page instead of focused on the audience.

Which of following presentation methods is most likely to result in poor eye contact and monotone speech?

judgment or expert sampling.

Which of the following is a form of convenience sampling?

The four common types of nonverbal communication are body language, use of space, use of time, and paralanguage. Written language, though not spoken aloud, is still verbal communication because it uses words.

Which of the following is not one of the four common types of nonverbal communication?

Minutes include only objective data; their writer carefully avoids using descriptive adjectives such as brilliant, intelligent, reasonable, and so on.

Which of the following is true about meeting minutes?

Short reports, because they are short, generally do not need elaborate coherence helpers. Readers will not need many reminders of what they just read or previews of what they're about to read.

Which of the following is true about short reports?

The format of meeting minutes will depend on the nature of the meeting, group preferences, and company requirements. Some minutes are highly formal, with headings and complete sentences, while others might simply resemble casually written notes.

Which of the following is true of taking minutes at a meeting?

The executive summary is the report in miniature. It is often the only part of a report that a busy executive will read. Inclusion of the executive summary as one of the prefatory parts, transmittal message, or the report proper will depend on how long and how formal the report is.

Which of the following statements about the executive summary is true?

The introduction to a long, formal report should include a problem statement and a purpose statement.

Which of the following statements about the introduction of a long, formal report is true?

The "average" is the median response.

Which of the following statements about the numbers used in reports is true?