Business Final Exam
What is the advantage to an organization that uses teams regularly?
Increased flexibility and responsiveness
Identify a true statement about social loafing.
It can create a drag on the group's efforts and achievements.
In the context of Bruce Tuckman's five-stage model of group development, which of the following is true of the adjourning stage?
It is the final stage of group development where the task is completed.
Quality control is a type of _____ control.
Operations
Which of the following is a situational leadership model that suggests that the primary function of a leader is to make desired rewards available, and to clarify how to earn those rewards?
Path-goal theory
When leaders decide to either give salary increases to their employees or withhold any salary increases, which of the following types of power do they exercise?
Reward
Which type of controls are used to monitor and catch problems early in the transformation process?
Screening
_____ occurs when one group member comes to rely on the efforts of other group members and fails to contribute her own time, effort, thoughts, or other resources to a group.
Social loafing
On the production line, all employees must have a quality level of 99 percent or higher. Which of the following elements of control is this?
Standard
Which of the following stages of group development is often characterized by a general lack of unity and uneven interaction patterns?
Storming
Which type of control focuses on how effectively the organization's corporate, business, and functional plans are succeeding in helping the organization meet its goals?
Strategic
Based on our class discussion, 2+2>4 is the essence of the term
Synergy
What is the basic assumption of situational approaches to leadership?
The appropriate leader style will vary from one set of circumstances to another.
In the context of the Ohio State studies of leadership, a leader showing consideration behavior _____.
attempts to establish a warm, friendly, and supportive climate at the workplace
One reason organizations create teams is to _____.
capitalize on the knowledge and motivation of workers
Punishment involves the use of _____ power.
coercive
A task group that is made up of one member each from marketing, development, production, and manufacturing would be a(n) _____.
cross-functional team
The first step in the control process is______.
establishing control standards
Monitoring receivables to make sure customers are paying their bills on time is an example of _____ control.
financial
During the _____ stage of group development, the members begin to try out various behaviors in an attempt to determine the interpersonal behaviors that are acceptable in the group.
forming
According to the Leadership Grid, a manager who exhibits impoverished management ____
has little concern for people or for work performance
Performance appraisals are part of _____ control.
human resources
In organizations, sales forecasting, economic forecasting, and environmental analysis are examples of the control of _____ resources.
information
The behavior that is called "job-centered leader behavior" in the Michigan studies is similar to the behavior called _____ behavior in the Ohio State studies.
initiating-structure
The first organized approach to studying leadership focused on _____.
leadership traits
As a manager, Tariq has consistently demonstrated an appropriate amount of concern for both people and production. On the Leadership Grid, Tariq's style would be classified as _____.
middle-of-the-road management
During the _____ stage of group development, group members begin to recognize and accept their roles, and understand the roles of other members.
norming
A company that carefully evaluates job applicants is using _____ control.
preliminary
A kosher restaurant ensures that all of the ingredients that enter its establishment are kosher. This is an example of _____ control.
preliminary
When a leader has a high degree of charisma and loyalty, they also have a high degree of _____ power.
referent
