Business Management Unit 1 Test

The purpose of management in a business is to: A. Prepare the books. B. Design Advertising. C. Compile Financial Data. D. Achieve the Objectives.

Achieve the Objectives.

Which employee has a human resources management career? A. Lydia is in charge of communicating with her business's suppliers. B. Madison supervises the storing and handling of her company's products. C. Brian is in charge of orienting new employees and preparing them to do their jobs. D. Michael helps his company align business and IT goals to aid in business management decision-making.

Brian is in charge of orienting new employees and preparing them to do their jobs.

What type of plan should a business implement when the original plan fails to produce the desired results? A. Communications B. Contingency C. Production D. Strategic

Contingency

Tyrone evaluates the production output of his department by checking it against the production goals for that time period. Which management function is Tyrone performing? A. Controlling B. Directing C. Organizing D. Planning

Controlling

What is the most important resource to a business? A. Employees B. Equipment C. Sales Revenue D. Office Supplies

Employees

Which type of business management and administration career is all about people? A. Business Analytics B. Operations Management C. Supply Chain Management D. Human Resources Management

Human Resources Management

Benefits Administrator, Labor Relations Manager, and Compensation Analyst are positions within: A. Business analytics. B. Operations Management. C. Supply Chain Management. D. Human Resources Management.

Human Resources Management.

What project management stage involves determining whether a project is feasible? A. Closing B. Evaluating C. Initiation D. Processing

Initiation

Process Improvement Specialists and Call Center Supervisors would be considered which type of management positions? A. General B. Operations C. Supply Chain D. Human Resources

Operations

What are characteristics of tactical planning? A. Long-term and vague B. Long-term and specific C. Short-range and vague D. Short-range and specific

Short-range and specific

Middle-level administrators work to take broad goals and make them more specific to their unit(s). What are these goals called? A. Tactical plans B. Strategic plans C. Operational plans D. Management plans

Tactical plans

A plant manager or a department head would be an example of which level of management? A. Middle B. Operating C. Supervisory D. Top

Top

Which is the first step of effective managerial planning? A. Establish criteria to evaluate strategies. B. Evaluate the quality of various processes. C. Develop procedures for activity implementation. D. Use a systematic approach to establish objectives.

Use a systematic approach to establish objectives.

Every project creates a/an: A. company. B. deliverable. C. new product. D. advertising plan.

deliverable.

The number of employees that a manager can effectively supervise is their: A. delegation. B. line authority. C. accountability. D. span of control.

span of control.

What are rules and regulations for keeping a project on track? A. design laws B. risk inhibitors C. execution standards D. governance mechanisms

governance mechanisms

One of the most important aspects of project management involves: A. setting goals. B. buying supplies. C. training employees. D. identifying mistakes.

setting goals.

Which job is considered an office management career? A. Sanitation Worker B. Import/Export Analyst C. Chief Operations Officer D. Administrative Assistant

Administrative Assistant

Which organizational design groups people together based on specialty? A. lateral relations B. matrix structure C. divisional structure D. functional structure

functional structure

Which is an element of any project? A. inventory B. outcome C. regulations D. technology

outcome

The primary purpose of developing organizational goals is to: A. establish loyalty. B. assign authority. C. provide direction. D. ensure profitability.

provide direction.

Which question should effective managerial planning answer? A. "Who will do the work?" B. "What do we want to do?" C. "Did we accomplish our goals?" D. "How will we monitor the workforce?"

"What do we want to do?"

What is a characteristic of a good manager? A. A manager is respectful to his employees B. A manager is rude C. A manager is late to work D. A manager does not listen to his employees

A manager is respectful to his employees

Department Manager, Small Business Manager, and Regional Manager are positions in: A. Business Analytics. B. General Management. C. Operations Management. D. Human Resources Management.

General Management

Which level of management is responsible for purchasing the proper material resources for workers to use in doing their jobs? A. First-Line B. Middle C. Supervisory D. Top-Level

Middle

Process Improvement Specialist and Call Center Supervisor are positions within: A. Business Analytics. B. Operations Management. C. Supply Chain Management. D. Human Resources Management.

Operations Management

Sandy, a top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes departments to handle the jobs, and determines how many and which employees the mid-level managers will supervise. Which function of management is Sandy performing? A. Controlling B. Directing C. Organizing D. Planni

Organizing

Jackson plans to increase his business's sales by 15% in eight months. To reach this goal, he increased the business's advertising budget. Which function of management does this represent? A. Controlling B. Directing C. Organizing D. Planning

Planning

Which person has a general manager career? A. Bill is a labor relations manager. B. Sandy manages a small business. C. Shirley specializes in sustainable energy. D. Antonio is his company's quality manager.

Sandy manages a small business.

The number of levels of management that a business needs usually depends on the: A. Size of the Business. B. Goals of the Company. C. Location of the Business's Facility. D. Ages of the company's employees.

Size of the Business.

Goals established by a company should be: A. Linked to punishments. B. Specific and measurable. C. Difficult and generally unattainable. D. Set for every single aspect of the business.

Specific and measurable.

Patrice tells her sales staff to spend one-fourth of their time on sales meetings, one-fourth on sales reports, one-fourth on answering emails, and one-fourth on generating new leads. Which step of the organizing process is Patrice demonstrating? A. evaluating results B. allocating resources C. delegating authority D. grouping tasks into structures

allocating resources

Three factors that affect the organizational structure of a business include interpersonal relationships, tasks, and: A. attrition. B. authority. C. initiative. D. injunction.

authority.

Which is an advantage of a wide span of control? A. requires fewer managerial skills B. gives managers more authority over subordinates C. costs less because businesses employ fewer managers D. provides better communication between managers and their employees

costs less because businesses employ fewer managers

The purpose of an organizational design for a business is to: A. create clear lines of authority. B. design the interior offices for all employees. C. make sure employees report to work on time. D. reduce the number of rules and regulations for each department.

create clear lines of authority.

Computers, Inc., manufactures and sells its computer hardware in four countries. It employs over 5,000 people worldwide. Which organizational structure makes the most sense for Computers, Inc.? A. divisional B. functional C. matrix D. specialized

divisional

Coordinating business activities is an important aspect of the organizing function of management because it: A. defines the company's mission statement. B. enables the business to prepare precise forecasts. C. establishes clear relationships between the company's resources. D. ensures that the employees understand all the business's processes.

establishes clear relationships between the company's resources.

An important aspect of the organizing function of management involves: A. promoting employees. B. motivating team members. C. establishing levels of authority. D. conducting performance reviews.

establishing levels of authority.

One way to determine whether an employee is helping a business achieve its organizational goals is by: A. developing an incentive program. B. analyzing external economic factors. C. evaluating the employee's performance. D. providing the employee with extensive training.

evaluating the employee's performance.

The Vice Presidents of Marketing, Product Development, Finance, and Operations all report to Camille, the CEO of a Fortune 500 company. They each have their own teams made up of several employees. Which organization structure does this represent? A. divisional B. functional C. matrix D. specialized

functional

Amy and Tom work in a busy purchasing department. Amy relies on Tom to provide her with important information every day to do her job. Because the business's ability to achieve its goals relies on Amy and Tom's collaborative efforts, these two employees' jobs are: A. flexible. B. incongruent. C. interdependent. D. symmetrical.

interdependent.

Which type of organizational design has an emphasis on teamwork? A. lateral relations B. matrix structure C. divisional structure D. functional structure

lateral relations

What management function is responsible for coordinating resources in ways that maximize efficiency? A. controlling B. directing C. organizing D. staffing

organizing

A project is officially authorized to begin by the: A. project charter. B. initiation papers. C. statement of work. D. registration documents.

project charter.

What project management stage involves determining when project tasks should be performed? A. evaluating B. Monitoring C. processing D. scheduling

scheduling

Within the next three years, the PRM Company wants to set up an electronic data interchange with all of its suppliers. What type of organizational goal is PRM establishing? A. contingency B. financial C. symmetrical D. technology

technology

What document is drafted in the initiation stage of project management? A. risk analysis B. lessons learned C. statement of work D. work breakdown structure

work breakdown structure

What document is drafted in the planning stage of project management? A. project charter B. lessons learned C. statement of work D. work breakdown structure

work breakdown structure