Business Mgmt 3000

A group is:

A collection of individuals who interact with each other such that one person's actions have an impact on the others.

Research conducted in an actual organization is

A field study

Which of the following is likely to produce an effective organization?

A firm that employs selective hiring practices.

Low distinctiveness is characterized by

A person behaving this way in different situations

Datum is

A single observation

Deep Acting

Actively try to experience the emotion they are displaying

The availability of too much information leading to more and more time being spent and gathering information and thinking about it resulting in no decisions being made is:

Analysis Paralysis

Task roles include contractor, creator, and

Completer

Across a variety of occupations and jobs, what is the one personality trait the most uniformly predict how high person's performance will be?

Conscientiousness

Boundary spanning roles include coordinator and

Consul

The______________role in a team creates deadlines for the team schedules production and sequences tasks.

Contractor

Making choices among alternative choices of action including in action is

Decision making

Person/ organizational fit is the

Degree to which a person's values, personality, goals, and other characteristics match those of the organizations.

The ways in which people are similar or different from one another is?

Diversity

Research on diversity in the workplace has not substantiated which if the following benefit to firms?

Diversity and the presence of faultlines, increases cohesiveness at work.

Which of the following statements regarding turnover is true?

Even though they are very unhappy with a job, employees may not leave an organization.

Empathy is to agreeableness as sociability is to

Extraversion

Which personality characteristic tend to lead to effectiveness in John's with a lot of opportunities to interact with others?

Extraversion

Research indicates which of the following factors is the strongest predictor of job performance?

General Mental ability

A culture categorized by high uncertainty avoidance is

Greece

Which of the following is true for a group decision making?

Groups often perform lower than the best individual in the group.

An example of an operational decision is

How often do I go back to the stockroom to get additional products for display?

Which of the following is not a symptom of group link

Illusion of vulnerability

Which of the following statements regarding the management of demographic diversity is incorrect?

In the most successful companies, diversity is viewed as human resource management department's responsibility.

Which of the following is the key level of analysis investigated in Organizational Behavior?

Individual

If you do not have relevant expertise in the issues to make a decision, you should not use which decision making model?

Initiative decision making

Which of the following statements regarding absenteeism are reasonable approaches to controlling the problem?

Instituting organizational policies that penalize absenteeism are reasonable approaches to controlling the problem.

When analyzing the information on work attitudes and aspects of the work environment, which of the following statements is true?

Maintenance of the psychological contract helps develop organizational commitment.

Which of the following is not a recommended step to take to avoid getting stuck in the storming phase of Tuckmans group development?

Make sure to limit discussions and discussants. It is not productive to re-hash all the same points over and over .

The special challenges that virtual teams pose for a manager include all the following except?

Nature of decision making by virtual team.

Which of the following is related to lower levels of organizational commitment?

Negative affective disposition

Which of stage in Tuckman's forming-storming-norming-performing model is characterized by the establishment of ground rules and operating procedures and goals by group participants?

Norming

Which stage of Tuckmans group development model is characterized by increased respect and openness?

Norming

All the following are barriers of effective teams except?

Overly helpful team members

Which of the following statements regarding employee satisfaction at work is false?

Pay is the most important aspect of job satisfaction

Which of the following is not an unrealistic assumption made in the rational decision making model?

People have perceptual biases.

Which of the following statements regarding work at a teaching job performance is accurate

People who are happy at work are more satisfied in their overall life too.

Organozational citizenship behaviors include all the following except?

Performing the duties in ones job description

Reasearch suggest which of the following between performance and turnover?

Poor performers are more likely to quit their job than high performers

Which of the following is the correct order of the phases in the creative decision making model?

Problem identification, immersion, incubation, illumination, verification and application.

Organizational behavior draws heavily on personality and motivation studies from my other discipline?

Psychology

All of the following are factors that researchers on valuate the level of creativity in the decision making process except:

Rationality

Problem solving tasks

Refer to coming up with pkñs for actions and making decisions

Values

Refer to stable life goals people have, reflecting what is most important to them.

The likelihood the findings and study would be found in another setting or study is:

Reliability

An example of a strategic decision is

Should we downsize our organization?

What is the second stage in Tuckmans four stage map of group evolution?

Storming

Which of the following is a situation where a team will not be needed in the organization?

Tasks to be performed are independent of one another.

Which of the following statements regarding team size and diversity is correct?

Teams that believe in the value of diversity perform better than those which do not.

Organizational commitment is

The emotional attachment people have toward the company they work for.

job satisfaction is

The feelings people have toward their jobs.

The decision making process where decisions are arrived without conscious reasoning, arguing that expects make decisions by scanning the environment for cues to recognize patterns is?

The intuitive decision making model

Which of the following statements regarding the predictors of organizational citizenship behaviors is false?

The link between ability and citizenship behavior is stronger than the link between motivation and citizenship behavior.

Attitude surveys conducted by companies produce more useful information if

The management is perceived as credible by employees.

The decision making technique designed to help with group decision making by ensuring that all members participate fully is

The nominal group technique

Which of the following statements regarding techniques for making better decisions is incorrect?

The nominal group technique is a technique used routinely at most meetings.

A series of steps the decision maker should consider if the goal is to maximize the outcome and make the best choice describes:

The rational decision making model

Socialogy

The systematic study of group and team processes

Validity

The truth of measurement

Which of the following statements about case studies is true?

They are a way to gather data and explain an event or situation in detail.

Genuine acting

When individuals are asked to display emotions that are aligned with their own

Indicate which of the following is true:

Work attitude is related to organizational citizenship behaviors.

Research on work attitude and performance indicates

Work attitudes are a moderate correlation of performance

Collective efficacy is

a group's perception of its ability to successfully perform well

People who exhibit the Big 5 personality characteristic of openness would be most likely to work in which of the following firms?

an entrepreneurial start-up in the high tech

Studies on decision making have been carried out in all of these disciplines EXCEPT

anthropology

Companies track employee work attitudes through

attitude surveys

Research on the relationship between personality and job performance indicates

dependable people are better performers than those less dependable.

Teams differ by all of the following task classes EXCEPT

development tasks.

When an incomplete figure appears on a sheet of paper, we are able to discern the entire figure because we

extrapolate from the information available to us.

Symptoms of too much cohesion include

failures are blamed on external factors.

Individuals are influenced in their decision making by all of the following except?

foresight bias.

The tendency to avoid a critical evaluation of ideas that the group favors is called

groupthink

The norming stage in Tuckmans model of group evolution features

high energy with group members committed to each other and the overall goal

Self managed teams typically have all the following goals except

increased conflict

Which decision-making model would you use when your goals are unclear, there is time pressure, and you have experience with the problem?

intuitive decision making model

Internal attribution

is the belief that a behavior is caused by the internal characteristics of a person.

outcome interdependence

is when the rewards that an individual receives depend on the performance of others.

Research on team size suggests

larger groups are generally required for very complex tasks.

Research indicates that all of the following characteristics produce healthy organizations except:

limited feedback.

Tactical decisions are generally made by

managers

The relatively stable feelings, thoughts, and behavioral patterns a person has is

personality

Research indicates that effective organizations tend to

provide as much employment security as possible to their employees.

Strategic decisions

refer to those setting the course of the organization.

The creative decision making process

refers to arriving at decisions after first gathering information about the problem and then setting the problem consciously aside until an insightful solution to the problem arises.

Norms are

shared expectations about how things operate within a group or team

The advantages of group decision making over individual decision making include all the following except?

the decision-making process is more efficient.

All the following statements characterize a group at the storming stage except?

the group is competent, autonomous, and insightful.

An entity that takes on different values is

variable

High power distance cultures

view an unequal distribution of power as relatively acceptable.

Findings of person/organization fit studies indicate

when people fit their organization, they are more committed to the organization.