Business strategy quiz 5 review

All of the following are true about trends in corporate information systems and technology EXCEPT​ ________. A. increase in the use of Internet for marketing B. decrease in intranets for internal communication C. higher knowledge requirements derived from greater emphasis on service in the marketplace D. increasing globalization of trade and corporate activity E. increase in use of extranets for logistics and distributions

B. decrease in intranets for internal communication

All of the following are examples of how information systems and technology can contribute to corporate performance EXCEPT​ ________. A. information systems or technology is used to automate and enhance back office processes B. information systems and technology are used to automate individual​ tasks, such as keeping track of client expenses C. strategic managers fail to use information technology as a strategic weapon in gaining a competitive advantage in the marketplace D. information systems and technology is used to enhance marketing and operations in the workplace E. information systems technology helps managers focus on productivity improvements because information technology systems can help customer support and it also helps in distribution functions and logistics

C. strategic managers fail to use information technology as a strategic weapon in gaining a competitive advantage in the marketplace

All of the following statements are true about quality of life and human diversity EXCEPT​ ________. A. good human resource managers work to ensure that individuals are treated fairly on the job and they ensure that employees are not harassed by prejudiced​ co-workers or managers B. there is an increase in racial diversity that leads to an increase in the performance in organizations in the United States C. there is a trend in U.S. companies to decrease the percentage of minorities and women hired in the U.S. workforce D. strategic managers who redesign their plants and offices to improve energy efficiency improve the quality of work life and raise labor productivity in the workplace E. human resource managers are concerned with hiring and promoting individuals and groups without regard to ethnic background

C. there is a trend in U.S. companies to decrease the percentage of minorities and women hired in the U.S. workforce

All of the following are correct statements about intermittent systems EXCEPT​ ________. A. intermittent systems process items​ sequentially, but the work and sequence of the process vary B. strategic managers understand that after a job​ shop's sales reach​ break-even, the huge variable costs as a percentage of total costs keep the profit per unit at a low level C. the advantage of a job shop compared to other firms in the marketplace is that it can operate at low levels and maintain profitability in the marketplace D. job shops are not very labor intensive and a job shop has a fairly high​ break-even point E. after the sales at a job shop break​ even, the huge variable costs as a percentage of total costs keep the profit per unit at a very low level

D. job shops are not very labor intensive and a job shop has a fairly high​ break-even point

​________ is the rate at which a​ firm's underlying​ resources, capabilities, or core competencies depreciate in value or become​ obsolete; whereas​ ________ is the rate at which a​ firm's underlying​ resources, capabilities, or core competencies can be duplicated by others.

Durability; imitability

Which of the following is NOT an example of a tactic a human resource manager can use to improve the quality of work life and diversity at an​ organization? A. Restructure work. B. Introduce participative problem solving. C. Improve the work environment. D. Introduce an innovative reward system. E. Forbid a leader to move up the corporate ladder.

E. Forbid a leader to move up the corporate ladder.

All of the following are true statements about distinctive competencies EXCEPT​ ________. A. a distinctive competency is sought by managers because a distinctive competency can give a firm a competitive advantage in the marketplace B. Apple is well known for its functional design ability-the iPod and iPad are examples of distinctive competencies at the firm C. a core competency that is superior to a​ competitor's core competency is called a​ "distinctive competency" D. General Electric is well known for its distinctive competency in management development E. a key strength is always a distinctive competency at a firm

E. a key strength is always a distinctive competency at a firm

All of the following are examples of a benefit of strategic information systems and technology to a strategic manager EXCEPT​ ________. A. the information system at an organization can be a strength or a weakness in multiple areas of strategic management B. advanced technology is a benefit to a strategic manager because he or she can design and manage the flow of information in an organization C. advanced technology enables the strategic manager to​ collect, store, and synthesize the information to answer strategic and operating questions D. advanced technology helps a strategic manager scan the environment and control the activities in an organization E. advanced technology is not used by a strategic manager to gain a competitive advantage in the marketplace

E. advanced technology is not used by a strategic manager to gain a competitive advantage in the marketplace

All of the following are true about strategic audits EXCEPT​ ________. A. strategic managers use strategic audits to conduct an organizational analysis to ascertain a​ company's strengths and weaknesses B. the strategic audit is useful to strategic managers because it provides a checklist of questions by area of concern C. in Part IV of the strategic​ audit, strategic managers can examine corporate​ structure, culture, and other resources that impact the organization D. strategic managers use the strategic audit to observe the organizational resources and capabilities in terms of the functional areas of​ marketing, finance,​ R&D, operations, human​ resources, and information systems E. the strategic audit is useful to managers because it provides a method that permits a strategic manager to review the​ company's external opportunities and threats that exist in the marketplace

E. the strategic audit is useful to managers because it provides a method that permits a strategic manager to review the​ company's external opportunities and threats that exist in the marketplace

​________ is the forming of networks for sourcing raw​ materials, manufacturing products or creating​ services, storing and distributing​ goods, and delivering them to customers.

Supply chain management

​________ is the process of taking a new technology from the laboratory to the marketplace.

Technology transfer

​A(n) ________ refers to the use of​ wikis, blogs,​ RSS, social​ networks, podcasts, and​ mash-ups through company websites to forge tighter links with customers and suppliers.

Web 2.0

​A(n) ________ model is a​ company's method for making money in the current business​ environment; whereas a strategic manager can use​ a(n) ________ model when he or she waits until a product becomes standardized and then enters the market with a​ low-priced, low-margin product that appeals to the mass market.

business; efficiency

​A(n) ________ refers to a​ corporation's ability to exploit its​ resources; whereas a​ ________ capability is constantly being changed and reconfigured to make it more adaptive to an uncertain environment.

capability; dynamic capability

Entrepreneurial and other​ fast-growing firms form​ ________, or geographic concentrations of interconnected companies and industries to build or upgrade a core competency.

clusters

​A(n) ________ is a​ cross-functional integration and coordination of​ capabilities; whereas a​ ________ consists of business processes and routines that manage the interaction among resources to turn inputs into outputs.

competency; capability

A strategic manager continually reinvests in a core competency or risks it becoming​ a(n) ________ or a strength that over time matures and might become a weakness.

core rigidity or deficiency

​A(n) ________ competency is a collection of competencies that crosses divisional​ boundaries, is widespread within the​ corporation, and is something that the corporation can do exceedingly​ well; whereas​ ________ competency exists when competencies are superior to the competencies of a competitor.

core; distinctive

​________ knowledge is knowledge that can be easily articulated and​ communicated; whereas​ ________ knowledge is knowledge that is not easily communicated because it is deeply rooted in employee experience or in a​ corporation's culture.

explicit; tacit

An example of​ a(n) ________ is the number of​ employees, the employee​ skills, and employee motivation at an organization.

human asset

​________ refers to the mix of people in the workplace of different​ race, culture, and background.

human diversity

An example of​ a(n) ________ is a job shop and the item is normally processed​ sequentially, but the work and sequence of the process vary.

intermittent system

​A(n) ________ is an information network within an organization that also has access to the Worldwide Internet.

intranet

A​ ________ is an​ organization's assets and it is considered the basic building blocks of an​ organization; whereas​ a(n) ________ refers to a​ corporation's ability to exploit its resources.

resource; capability

​A(n) ________ is an employee who works​ regularly, but not exclusively from home.

telecommuter