Capstone Chap.10 Business Ethics, Social Responsibility, and Environmental Sustainability
17) It is ________ for a business to provide a sustainability report annually to the public. A) good business B) irresponsible C) a decreasing trend D) unethical E) poor planning
A
20) In an effort to manage ecological challenges, many companies are A) moving environmental affairs from the staff side of the organization to the line side. B) moving environmental affairs from the line side of the organization to the staff side. C) making the chief operating officer report directly to the corporate environmental group. D) omitting an environmental representative from their board of directors. E) purging environmental values from their mission statements.
A
23) Which is NOT a reason why preserving the environment should be a permanent part of doing business? A) Public opinion demanding that firms conduct business in ways that preserve the natural environment has been weakening. B) Environmental advocacy groups now have over 20 million Americans as members. C) Federal and state environmental regulations are changing rapidly and becoming more complex. D) Liability suits and fines against firms having environmental problems are on the rise. E) Consumer demand for environmentally safe products and packages is high.
A
24) All of the following are mentioned by the authors as environmental strategies that a firm might adopt EXCEPT A) reinvesting in environment-damaging businesses. B) including an environmental representative on their board of directors. C) implementing bonuses for favorable environmental results. D) incorporating environmental values in mission statements. E) conducting regular environmental audits.
A
1) Bad ethics can ________ strategic plans. A) derail all but the best B) derail even the best C) derail only poorly-intentioned D) derail only ill-conceived E) never affect
B
14) Some strategists agree with Ralph Nader, who asserts that organizations have no obligation to do any more for society than is legally required.
B
7) Monitoring departmental and corporate performance regarding ethical issues can cause firms to misalign ethical and strategic decision making.
B
9) Most firms warn managers and employees that reporting an ethical violation by others could cause them to be discharged.
B
25) All of the following statements are true EXCEPT A) ISO is the world's largest developer of sustainability standards. B) ISO standards are widely accepted all over the world. C) ISO has legal authority to enforce its regulations' implementation. D) ISO standards are voluntary. E) ISO itself does not regulate or legislate.
C
26) ________ is a set of standards in fields such as environmental auditing, performance evaluation, and labeling, that is adopted by thousands of firms worldwide to certify to their constituencies that they are conducting business in an environmentally friendly manner. A) ISO 14001 B) EMS 14000 C) UN 5000 D) SEC 100 E) A sustainability report
A
15) Firms should strive to engage in social activities that have no economic benefits, to avoid their being viewed as public relations ploys.
B
21) A proactive environmental policy is likely to lead to A) higher cleanup costs. B) conservation of energy. C) reduced customer loyalty. D) numerous liability suits. E) higher medical costs.
B
27) Despite greater interest in sustainability, uniform standards defining environmentally responsible company actions are only slowly being incorporated into the legal landscape.
B
4) Bad ethics can derail all but the best strategic plans.
B
5) Primary responsibility for ensuring ethical behavior rests with middle- and low-level managers, since they are in a position to influence many employees.
B
6) Integrating ethical decision making into the performance appraisal process is one way that firms can align ethical and strategic decision making.
B
13) Japan's prescription for dealing with problems associated with an aging society includes A) relying on large-scale immigration. B) providing incentives for its elderly to retire at ages 55 to 60. C) reversing the old-fashioned trend of keeping women at home. D) enacting laws against discrimination based on age. E) phasing in a shift from age 55 to age 60 as the date when a person may begin receiving a pension.
C
10) All of the following are reasons that workplace romance can be detrimental to workplace morale and productivity EXCEPT A) favoritism complaints can arise. B) personal arguments can lead to work arguments. C) whispering secrets can lead to tensions and hostilities among coworkers. D) increased quality and quantity of work can occur. E) sexual harassment charges may ensue, either by the involved female or a third party.
D
11) Workplace romance A) is defined as unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature. B) is defined as illegal by the Equal Employment Opportunity Commission. C) should be strictly forbidden by organizations. D) simply happens so organizations should determine how to best manage the phenomenon. E) is an intimate relationship between two employees, one of whom is not consenting.
D
12) Social policy can best be defined as A) the responsibilities a firm has to employees, consumers, environmentalists, minorities, communities, shareholders, and other groups. B) a document providing behavioral guidelines that cover daily activities and decisions within a firm. C) an SEC mandate to report any unethical behavior. D) the legal requirement to reveal how a firm's operations impact the natural environment. E) mandatory technical standards that result in an environmental management system.
A
19) It has become ________, since uniform standards defining environmentally responsible company actions are rapidly being incorporated into our legal landscape. A) more and more difficult for firms to make "green" claims when their actions are not substantive, comprehensive, or even true B) increasingly easy for firms to get away with placing "green" terminology on their products without any oversight C) customary for firms to use terms like "organic," "green," or "earth-friendly" when their products don't warrant it D) more common for consumers to be cynical about corporate environmental claims E) impossible for firms to omit "green" terminology from their labels
A
28) Jeff Wells of the National Audubon Society asks "Why should we be willing to watch ________ destroyed any more than allowing a great work of art to be destroyed?" A) coral reefs B) economic progress C) natural history D) shark habitat E) songbirds
A
8) ________ refers to refers to employees reporting any unethical violations they discover or see in the firm. A) Whistle-blowing B) Bribery C) Adultery D) Sustainability E) Stewardship
A
16) A document that discloses to shareholders information about a firm's labor practices, product sourcing, energy efficiency, environmental impact, and business ethics practices is known as A) a code of ethics. B) a sustainability report. C) an EMS. D) ISO 14000. E) green terminology.
B
2)Simply having a code of ethics A) will ensure ethical business behavior. B) eliminates the need for periodic ethics workshops. C) is all that is necessary to sensitize people to workplace circumstances in which ethics issues may arise. D) is insufficient to guarantee that employees behave in an ethical manner. E) secures an ethics culture in the workplace.
D
18) Managers and employees today must be careful not to ignore, conceal, or disregard a pollution problem or they could A) be fired. B) be demoted. C) be held indirectly responsible for their firm's pollution. D) be turned on in their firm's quest for leniency. E) all of the above
E
22) Sustainability refers to the extent that an organization's operations and actions ________ the natural environment. A) protect B) mend C) preserve D) reflect good stewardship of E) all of the above
E
3) Which of the following is NOT a way that companies can help create an ethical culture in their organization? A) Outlining ethical expectations B) Giving examples of ethical situations that commonly occur in their businesses C) Providing code-of-conduct manuals D) Creating interactive exercises that pose hypothetical ethical dilemmas E) Discouraging whistle-blowing
E
