CCBA Practice Test 1 - Questions I got right

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Who is considered as a business analyst?

A business analyst is any person who performs Business Analysis tasks described in the BABOK Guide. A Business Analyst is any person who performs Business Analysis tasks described in the BABOK Guide, no matter their job title or organizational role. | BABOK Section No. 1.3, Page No. 2

The use of which type of modeling categories would represent a sequence of actions, events, or a course that may be taken?

Activity Flow Activity Flow based models represent a sequence of actions, events, or a course that may be taken. | BABOK Section No. 7.1.4.1, Page No. 138

When does a Business analyst begin to plan activities involved for Elicitation and Requirements analysis?

After the business need is identified. The Business Analysis approach is shaped by the problem or opportunity faced by the organization. It is necessary to consider what is known about the need at the time of planning, while acknowledging that understanding evolves throughout Business Analysis activities. | BABOK Section No. 3.1.3, Page No. 24

Which are the types of requirements that can be traced?

All requirements Requirements may be traced to other requirements (including goals, objectives, business requirements, stakeholder requirements, solution requirements, and transition requirements), solution components, visuals, business rules, and other work products. | BABOK Section No. 5.1.3, Page No. 80

Who are the stakeholders involved while performing the task of Specify and Model Requirements?

Any vs (Domain SME implementation SME, Domain SME, Project Manager, None) Any stakeholder can be involved while performing the task of Specify Model and Requirements.

Which type of requirement should be expressed in a testable form?

Any requirement The purpose of Verify Requirement is to ensure that requirements and designs specifications and models meet quality standards and are usable for the purpose they serve. Any requirement, design, or set of those may be verified to ensure that text is well structured and that matrices and modeling notation are used correctly. The characteristics of Requirement and Designs Quality are atomic, complete, consistent, concise, feasible, unambiguous, testable, prioritized, and understandable.| BABOK Section Nos. 7.2.1, 7.2.3, 7.2.4.1, Page Nos. 141, 142, 143

Which stakeholders participate in confirming the elicitation results?

Any stakeholder who has participated in elicitation tasks vs (Domain SMEs and Sponsor, Project Manager and Domain SMEs, The project team) Any stakeholder who has participated in elicitation tasks can participate in confirming the elicitation results.

When is Stakeholder Analysis performed?

As soon as a business need is identified Stakeholder Analysis is performed as soon as a business need is identified.

Which are some of the factors considered while deciding the requirements to be included in each release, phase, or iteration of a project?

Budget, Time Constraints, Resource Constraints, and Training Schedules vs(Non-Functional Requirements, Business Requirements, and Technology, Stakeholder Requirements, Team member workload, and Business cycles, Budget, Training, Profitability, and Organizational Readiness) There are many factors that guide these decisions, such as the overall budget, deadlines or time constraints, resource constraints, training schedules, and the ability of the business to absorb changes within a defined time frame. | BABOK Section 6.4.4.5, Page No. 129

Kate and Julie are business analysts in two different industries, insurance and travel respectively. Although their businesses are very different, they share some characteristics. What are these?

Business Acumen vs (Business Rules, Business Analysis Tools and Technology, Business Goals) Organizations frequently share similar practices, such as legal and regulatory requirements, finance, logistics, sales, marketing, supply chain management, human resources, and technology. Business acumen is the ability to understand and apply the knowledge based on these commonalities within differing situations. | BABOK Section No. 9.3.1, Page No. 199

A _______________ is a document, presentation, or other collection of text, matrices, diagrams and models, representing such info to be communicated to stakeholders

Business Analysis Package vs (requirements management plan, requirements model, requirements characteristics) A Business Analysis Package is a document, presentation, or other collection of text, matrices, diagrams and models, representing Business Analysis information. | BABOK Appendix A: Glossary, Page No. 442

What kind of requirements state the needs of the organization as a whole?

Business requirements Business requirements describe needs of the organization as a whole, and not as groups or stakeholders.

Requirements for the project are already base lined and some change requests come in. The changes are permitted. How should one go about working on the changes?

By use of change control processes and subsequent approval When the requirements for a project are baselined and the permitted changes are worked on by some of change control process and subsequent approval.

When conducting an assessment of Business Analysis Performance, the Business analyst must _______________ to understand the level of effort required to complete Business Analysis work.

Compare planned versus actual performance vs (Conduct order of magnitude estimates, Setup Benchmarks, Establish Performance Assessment Metrics) Business Analysis Performance Assessment includes a comparison of planned versus actual performance, identifying the root cause of variances from the expected performance, proposed approaches to address issues, and other findings to help understand the performance of Business Analysis processes. | BABOK Section No. 3.5.8, Page No. 51

Which of the following tasks uses interviews and Interface Analysis as techniques

Conduct Elicitation vs (Confirm Elicitation results, prepare documentation, prepare the business needs assessment) The task, conduct elicitation uses interviews and Interface Analysis as techniques.

When creating descriptions for stakeholders, how would you differentiate between a customer and an end user?

Customers pay for the product and users interact with the product. vs(Users need business benefits and customers provide specifications., Users interact with the output as a result of customer input., Users pay for the service and customers approve the product.) A customer uses or may use products or services produced by the enterprise and may have contractual or moral rights that the enterprise is obliged to meet. End users are stakeholders who directly interact with the solution. End users can include all participants in a business process, or who use the product or solution. | BABOK Section Nos. 2.4.2, 2.4.4, Page No. 17

A business analyst is creating a set of documents for a new business solution, so that stakeholders can understand them better. The BA is also helping stakeholders identify their interrelationships and dependencies. Which activity is the BA working on?

Define Requirements Architecture vs (linking requirements, verify requirements, validate requirements) Requirements Architecture elaborates the requirements and the interrelationships among them, as well as any contextual information that is recorded. | BABOK Section 7.4.8, Page No. 152

Which of the following is the most critical step in any business analysis effort?

Defining the business need vs (Defining the business case, define requirements structure, conduct elicitation activity) The most critical step in any business analysis effort is defining the business need.

Technical constraints may include ___________________.

Development languages vs(project constraints, stakeholder constraints, regulations) The existing technology may impose technical constraints on the design of the solution. These may include development languages, hardware and software platforms, and application software that must be used. | BABOK Section No. 6.2.4.6, Page No. 115

Business analyst use modeling tools to support the _________ and in some cases, their ______ and ________ as well

Development of formal models, Validation, Implementation vs (Development of formal models verification implementation, validation design implementation, development of formal or informal models verification implementation) Business analysts use modeling tools to support the development of formal models and in some cases, their validation and implementation as well.

Pictorial models are often referred to as ______________.

Diagrams Vs(pictures, images, scenarios) Business analysts choose from one or more of the following modeling formats: Matrices, Diagrams. A Diagram is a visual, often pictorial, representation of a requirement or set of requirements. | BABOK Section No. 7.1.4, Page No. 138

Business Analyst reads all the project documentation as part of elicitation activities. What is the technique called?

Document Analysis vs (Document review, project document analysis, project document review) The technique where a Business Analyst reads all the project documentation as part of elicitation activities is called document analysis.

What is requirements traceability?

Documenting the lineage of each requirement. vs(Calculating costs related to developing a solution., Making a buy versus build decision., Mitigating risks by checking for implemented business rules.)' Requirements traceability identifies and documents the lineage of each requirement, including its backward traceability, its forward traceability, and its relationship to other requirements. | BABOK Section No. 5.1.2, Page No. 79

What is the term for an area undergoing Business Analysis?

Domain A domain is the area undergoing business analysis.

___________ is the drawing forth or receiving of information from stakeholders or other sources.

Elicitation Elicitation is the drawing forth or receiving of information from stakeholders or other sources. | BABOK Chapter No. 4, Page No. 53

Which of these stakeholder roles is likely to be a component of the solution?

End user vs(sponsor, project manager, implementation subject matter expert) End User uses the solution, or is a component of the solution, and therefore contributes to the actual value realized by the solution in terms of solution performance. | BABOK Section No. 8.3.7, Page No. 177

A stakeholder recently noted that a deployed solution is in need of an enhancement. The enhancement was not requested by the stakeholders in the original requirements analysis. Vincent, the business analyst previously on this project had defined the requirements using Use Cases. How can Carla, the new Business Analyst document the enhancement?

Extend vs(Include, Generalization, Specialization) Extend relationship allows for the insertion of additional behavior into a Use Case. The Use Case that is being extended must be completely functional in its own right and must not depend on the extending Use Case for its successful execution. This relationship may be used to show that an alternate flow has been added to an existing Use Case (representing new requirements). | BABOK Section No. 10.47.3, Page No. 357

Which attribute from the following is NOT commonly used for describing requirements?

Formality vs (Source of req, priority, stability) Formality is not commonly used for describing requirements.

According to the BABOK, as a business analyst, how many tasks would you perform under Strategy Analysis?

Four Four. The Strategy Analysis knowledge area includes the following tasks: Analyze Current State, Define Future State, Assess Risks, Define Change Strategy. | BABOK Chapter No. 6, Page No. 100

The breaking down of a business unit to enable its reverse engineering and design is referred as ______________.

Functional Decomposition vs(Data Flow Diagrams, Data modeling, organizational modeling) Functional Decomposition applies to a wide variety of versatile subjects. The breaking down of a Business Unit to enable its reverse engineering and design is one such subject. | BABOK Section No. 10.22.3.2, Page No. 284

Which of the following techniques breaks down product scope into their component parts?

Functional Decomposition vs(User Stories, Data Flow Diagrams, Decision Trees) Functional Decomposition breaks down an organizational unit, product scope, or similar into its component parts. Each part can have its own set of requirements.

A document that contains key domain terms along with their business definitions is called:

Glossary A document that contains key domain terms along with their business definitions is called Glossary.

One approach to prioritize and categorize requirements is to use _______________.

Grouping There are many approaches to prioritization. For the purpose of this technique, prioritization is classified into one of four approaches: Grouping, Ranking, Time boxing or Budgeting, and Negotiation. | BABOK Section No. 10.33.2, Page No. 312

A Business analyst gathers a group of individuals with similar backgrounds to elicit their ideas about a specific product. What type of focus group is this?

Homogenous vs(heterogeneous, congenial, active) A homogeneous focus group is composed of individuals with similar backgrounds and or perspectives. | BABOK Section No. 10.21.4.2, Page No. 282

What are the elements of the task 'Assess Solution Limitations'?

Identify Internal Solution Component Dependencies, Investigate Solution Problems, Impact Assessment vs (Identify Internal Solution Component Dependencies, Investigate Solution Problems, Assess Risks, Identify Internal Solution Component Dependencies, Investigate Solution Problems, Stakeholder Impact Analysis, Investigate Solution Problems, Impact Assessment, Operational Assessment) Identify Internal Solution Component Dependencies, Investigate Solution Problems, Impact Assessment are the elements of the task 'Assess Solution Limitations.' | BABOK Section No. 8.3.4, Page No. 175

Which of the following is the stakeholder who implements potential solution and has specialized knowledge of the construction of one or more solution components?

Implementation Subject Matter Expert (SME) vs(Domain Subject Matter Expert (SME), Sponsor, project manager) An Implementation Subject Matter Expert (SME) is a stakeholder who has specialized knowledge regarding the implementation of one or more solution components. | BABOK Section No. 2.4.5, Page No. 17

The inputs for the Assess Enterprise Limitations task include ______________.

Implemented Solution, Current State Description, and Solution Performance Analysis Vs(Implemented Solution, Future State Description, and Solution Performance Analysis, Implemented Solution, Current State Description, and Solution Performance Measures, Implemented Solution, Future State Description, and Solution Performance Measures) The inputs for the Assess Enterprise Limitations task include Implemented (or Constructed) Solution (External), Current State Description, and Solution Performance Analysis | BABOK Section No. 8.4.3, Page No. 178

While assessing overall work executed during business analysis, what technique can be used?

Interview stakeholders to gather assessment of business analysis performance Interviewing stakeholders to gather assessment of business analysis performance is suitable while assessing overall work executed during business analysis.

The approval of requirements _____________.

Is limited to those individuals with appropriate authority vs(Occurs after every requirement is documented, Is dependent on a group of stakeholders, Only happens at the end of the requirements activities) The approval of requirements is limited to those individuals with appropriate authority. Business analysts are responsible for ensuring clear communication of requirements, designs, and other business analysis information to the key stakeholders responsible for approving that information. | BABOK Section No. 5.5.2, Page No. 95

A Business analyst is working on a project to upgrade a travel booking system. The BA wants to obtain sign-off on the requirements from the stakeholders because _______________.

It forms a basis for subsequent Business analysis or implementation efforts. vs(Business analyst wants to hold the stakeholders accountable for their actions., Business analyst wants to prevent scope creep., Business analyst wants to track future changes against the baseline.) Stakeholder groups frequently have varying points of view and conflicting priorities. A conflict may arise among stakeholders as a result of different interpretations of requirements or designs and conflicting values placed on them. By obtaining a sign-off on the requirements from the stakeholders she is getting a consensus to proceed with further work. | BABOK Section No. 5.5.4.2, Page No. 96

Franklin, a senior BA, holds a regular meeting to discuss the resolution of dependencies, issues and defects. The meeting allows for communication within the team and helps the team focus on solving problems and ensuring resolution. What activity is the BA performing?

Item Tracking. vs(Risk analysis, issue resolution, change management) Item tracking is an organized approach used by business analysts to address stakeholder concerns. Stakeholders may identify such item types as actions, assumptions, constraints, dependencies, defects, enhancements, and issues. | BABOK 10.26.2, Page No. 294

Which of these are problems and opportunities of strategic importance faced by the enterprise that could give rise to the business need?

Loss of revenue, customer complaint, and new market opportunity Business needs are the problems and opportunities of strategic importance faced by the enterprise. An issue encountered in the organization, such as a customer complaint, a loss of revenue, or a new market opportunity, usually triggers the evaluation of a business need. | BABOK Section No. 6.1.4.1, Page No. 104

Which of the following tasks does not use the output from the task 'Plan Business Analysis Approach'?

Measure Solution Performance vs(Prepare for elicitation, manage stakeholder collaboration, analyze current state) Measure Solution Performance' task does not use the output from the task 'Plan Business Analysis Approach'. | BABOK Section No. 3.1, Figure No. 3.1.1, Page No. 25

Who or what determines the level of detail for the BA approach?

Methodologies and Frameworks vs(project sponsor, project manager, stakeholder committee) Methodologies and Frameworks shape the approach that will be used by providing methods, techniques, procedures, working concepts, and rules. They may need to be tailored to meet the needs of the specific business challenge. | BABOK Section No. 3.1.5, Page No. 29

Which of the following is NOT considered by Business analysts while they conduct stakeholder impact analysis to understand how the change will affect them?

Methodology While conducting stakeholder impact analysis, Business analysts consider functions, locations, and concerns except methodology. | BABOK Section No. 8.4.4.2, Page No. 179

When defining the change strategy, business analysts will assist in planning the timing of the solution implementation, so they must ensure _______________.

Minimal disruption in business activities vs(Vacation plans of key stakeholders, Understanding of competitor's initiatives, Training schedules) Business analysts assist in planning the timing of the implementation in order to cause minimal disruption in business activities, and to ensure all parties understand the impact to the organization. | BABOK Section No. 6.4.4.5, Page No. 129

What does the mitigation approach imply?

Mitigation implies to take steps to reduce the probability of the risk occurring or the possible negative consequences if the risk does occur. vs(Mitigation implies steps that can be taken, or processes that can be followed, to eliminate the effect of an identified defect has on a stakeholder or stakeholder group., Mitigation implies steps that can be taken, or processes that can be followed, to enhance the positive effect of a risk on a stakeholder or stakeholder group., Mitigation implies steps that can be taken, or processes that can be followed, to multiply the possibility of a risk occurrence.) Mitigate implies to reduce the probability of the risk occurring or the possible negative consequences if the risk does occur. | BABOK Section No. 10.38.3.4, Page No. 332

"The system must produce an insurance quote in less than three minutes from the time a user submits his or her query." This statement is an example of _______________.

Non-Functional Requirements This statement indicates Performance Efficiency related requirement of the system. Performance Efficiency is one of the non-functional requirements. | BABOK Section No. 10.30.3.1, Page No. 303

What is job shadowing also known as?

Observation Job shadowing is also known as Observation.

When is it possible to reuse requirements?

Once they are clearly named and defined and are easily available to other analysts It is possible to reuse requirements once they are clearly named and defined and are easily available to analysts.

What is NOT covered in the RACI Matrix?

One who assigns the work RACI [R]esponsbile - Does the work, [A]ccountable is the decision maker (only one), [C]onsulted - prior to work and gives input, [I]nformed - notified of the outcome hence, assigning work is not an aspect of RACI matrix

What can be the basis for requirements allocation?

Organizational units, Job functions, Solution components, Releases of a solution vs(Organizational units, Job functions, Development methodology, Releases of a solution, Organizational units, Business strategy, People and software, Software application components, Development methodology, Job functions, People and software, Releases of a solution) Requirements may be allocated between organizational units, job functions, solution components, or releases of a solution. | BABOK Section No. 7.5.4.3, Page No. 155

The Business Analysis Planning and Monitoring knowledge area tasks organize and coordinate the efforts of business analysts and stakeholders. This consists of the following activities:

Plan BA Approach, Plan stakeholder engagement, plan BA Governance, Plan BA Info Management, Identify BA performance improvements The Business Analysis Planning and Monitoring knowledge area tasks organize and coordinate the efforts of business analysts and stakeholders. This consists of the following activities: Plan Business Analysis Approach, Plan Stakeholder Engagement, Plan Business Analysis Governance, Plan Business Analysis Information Management and Identify Business Analysis Performance Improvements. | BABOK Chapter No. 3, Page No. 21

Which of the following tasks estimates the effort required to perform Business Analysis activities?

Plan Business Analysis Approach Estimation is a technique that is used in the 'Plan Business Analysis Approach' task to determine how long it may take to perform Business Analysis activities. | BABOK Section No. 3.1.6, Page No. 30

Which one of the following is NOT an underlying competency under Analytical Thinking and Problem Solving?

Productive thinking vs(Learning, Decision Making, System Thinking) Productive thinking is not an underlying competency.

Which of these stakeholder roles will determine if the Business Analysis approach is realistic for the overall schedule and timelines?

Project Manager Project Manager determines that the Business Analysis approach is realistic for the overall schedule and timelines. | BABOK Section No. 3.1.7, Page No. 30

This difference between a Focus Group and a Workshop is the _______________.

Purpose and types of information produced as a result of the session A Focus Group is a means to elicit ideas and opinions about a specific product, service, or opportunity in an interactive group environment. A Workshop may be held for different purposes including planning, analysis, design, scoping, requirements elicitation, modeling, or any combination of these. A workshop may be used to generate ideas for new features or products, to reach consensus on a topic, or to review requirements or designs. | BABOK Section Nos. 10.21.1, 10.50.2, Page Nos. 279, 363

What is the purpose of reusing requirements?

Reduce analysis time, effort, and cost. Also, assist in maintenance of previously implemented solution and support other activities. Reusing requirements can save an organization time, effort, and cost, provided the requirements are accessible and structured in a manner that supports their reuse. | BABOK Section No. 3.4.4.4, Page No. 44

Which of the following factors is NOT required to be considered when selecting techniques for Requirements Elicitation?

Requirements documentation tools vs(sources of BA info, corporate culture, ,desired outcomes) The techniques used depend on cost and time constraints, the types of business analysis information sources and their access, the culture of the organization, and the desired outcomes. The business analyst may also factor in the needs of the stakeholders, their availability, and their location (co-located or dispersed). | BABOK Section No. 4.1.4.2, Page No. 58

Which technique is used for identifying the uncertainty of proposed solutions?

Risk Analysis and Management Risk Analysis and Management identifies areas of uncertainty that could negatively affect value, analyzes and evaluates these uncertainties, and develops and manages ways of dealing with the risks. | BABOK Section No. 10.38.1, Page No. 329

Which of the following is a formalized agreement by stakeholders that the business analysis approach is complete in all aspects?

Sign off vs(baselining, lessons learned, structured walkthrough) The business analysis approach is reviewed and agreed upon by key stakeholders. In some organizations, the business analysis process may be more structured and require key stakeholders to sign off on the approach to ensure all business analysis activities have been identified, estimates are realistic, and the proposed roles and responsibilities are correct. | BABOK Section No. 3.1.4.6, Page No. 29

Which of the following methodologies focus on process analysis and improvement methods?

Six Sigma and Lean vs(observations and prototyping, metrics and KPIs, normalization and class models) A number of frameworks and methodologies exist that focus on process analysis and improvement methods, such as Six Sigma and Lean. | BABOK Section No. 10.34.2, Page No. 314

When multiple design options are available, which is the output of the Analyze Potential Value and recommend solution task?

Solution recommendation vs(design options, potential value, list of pros and cons of each design option) Solution Recommendation is the output of the Analyze Potential Value and Recommend Solution task and identifies the suggested, most appropriate solution based on an evaluation of all defined design options. The recommended solution should maximize the value provided to the enterprise. | BABOK Section No. 7.6.8, Page No. 162

A common test for assessing objectives is to ensure that they are SMART, which means:

Specific, Measurable, Achievable, Relevant, Time-Bound SMART means objectives are specific, measurable, achievable, relevant, and time-bound.

When defining the future state of the enterprise, which role helps determine the business needs to address and sets the business objectives that a future state will achieve?

Sponsor vs( Domain subject matter expert, project manager, implementation subject matter expert) Sponsor helps determine which business needs to address and sets the business objectives that a future state will achieve. | BABOK Section No. 6.2.7, Page No. 119

The purpose of which activity is to identify individuals in a project who will be directly or indirectly impacted by a change?

Stakeholder Analysis vs(Requirement Analysis, Plan Business Analysis Approach, Roles and Permissions Matrix) Stakeholder Analysis involves identifying the stakeholders (who will be directly or indirectly impacted by the change) and their characteristics, as well as analyzing the information once collected. | BABOK Section No. 3.2.4.1, Page No. 32

The concept that helps a Business analyst to decide on a presentation delivery method is _____________.

Stakeholder Communication Needs Stakeholder Communication Needs is an element of the Plan Stakeholder Engagement task of Business Analysis Planning and Monitoring Knowledge area that helps the business analyst to evaluate: what needs to be communicated, what is the appropriate delivery method (written or verbal), who the appropriate audience is, when communication should occur, frequency of communication, geographic location of stakeholders who will receive communications, level of detail appropriate for the communication and stakeholder, and level of formality of communications. | BABOK Section No. 3.2.4.3, Page Nos. 34, 35

Which of these models help to understand an entity's complex behavior in response to events?

State Model vs(Scope model, concept model, business model canvas) State model is used to have a precise and consistent understanding of an entity that has complex behavior. | BABOK Section No. 10.44.2, Page No. 348

What type of constraints include restrictions such as resource utilization, message size and timing, software size, files of maximum size and number, records, and data elements?

Technical constraints The existing technology may impose technical constraints on the design of the solution. These may include development languages, hardware and software platforms, and application software that must be used. Technical constraints may also describe restrictions such as resource utilization, message size and timing, software size, files of maximum size and number, records, and data elements. Technical constraints include any IT architecture standards that must be followed. | BABOK Section No. 6.2.4.6, Page No. 115

During an investigation, a BA is probing a problem's cause with a stakeholder and continues to ask a series of "why" questions. He is using which of the following elements?

The Five Whys vs(Composite causes, Five Questions, Iterative Questioning) The Five Whys is a questioning process to explore the nature and cause of a problem. The Five Whys approach repeatedly asks questions in an attempt to get to the root cause of the problem. | BABOK Section No. 10.40.3.2, Page No. 337

A model is a descriptive and visual way to convey information to a specific audience in order to support analysis, communication, and understanding. Since several formats are available, the Business analyst would use which criteria to decide?

The audience and the type of information to be documented. Business analysts should use any combination of models best suited to meet stakeholder needs in a given context. The level of abstraction of a requirement varies based on the type of requirement and the audience for the requirement. | BABOK Section No. 7.1.4.4, Page No. 139

What is the best definition of a sunk cost?

The cost already committed to an initiative A sunk cost is the money and effort already committed to an initiative.

If the participants of a Focus Group are homogeneous, it would mean _____________.

Their responses may not represent the complete set of requirements. If the group is too homogeneous their responses may not represent the complete set of requirements. | BABOK Section No. 10.21.4.2, Page No. 282

Transition requirements are unique because _______________.

They are not needed once the change is complete. Transition requirements describe the capabilities that the solution must have and the conditions the solution must meet to facilitate transition from the current state to the future state, but which are not needed once the change is complete. They are differentiated from other requirements types because they are of a temporary nature. Transition requirements address topics such as data conversion, training, and business continuity. | BABOK Section No. 2.3, Page No. 16

What is the purpose of assessing stakeholder attitude during stakeholder analysis?

To assess attitude towards business goals, objectives, solution approach, and business analysis The purpose of assessing stakeholder attitude during stakeholder analysis is to evaluate how different stakeholder perceives business analysis or business goals, and objectives.

For which of the following purposes, presentations cannot really be used?

To conduct Document Analysis Presentations deliver a high-level overview appropriate for understanding goals of a change, functions of a solution, or information to support decision-making. | BABOK Section No. 4.4.4.1, Page No. 69

Why should stakeholders prioritize requirements?

To determine the relative value of requirements. Priority can refer to the relative value of a requirement, or to the sequence in which it will be implemented. | BABOK Section No. 5.3.2, Page No. 87

What is the main goal of Traceability of requirements?

To ensure that requirements (and ultimately, solution components) are linked back to a business objective The goal of Tracing is to ensure that requirements (and ultimately, solution components) are linked back to a business objective.

To what level of detail, requirements must be defined?

To the extent that is sufficient for achieving action and understanding There is no prescription for the correct level of details. Requirements analyzed to the level of depth is necessary for better understanding and action. Requirements document should be created to the extent needed to assure clear understanding by the team.

Which type of interview requires special skills such as facilitation and active listening?

Unstructured vs(Informal, Structured, Productive) In an unstructured interview, the interviewer does not have a predetermined format or order of questions. Questions may vary based on interviewee responses and interactions. | BABOK Section No. 10.25.2, Page No. 290

Which technique describes customer's interaction with a proposed system?

Use Case vs (State Diagram, User Stories, Interaction Diagram) Use cases describe customer's interaction with a proposed system to accomplish a goal.

Julian, a business analyst, is documenting how the user will be interacting with the solution to accomplish one or more goals, or to respond to an event. Which technique is being used?

Use Cases and Scenarios vs(Story booking, goals and objectives, user system interface mapping) Use cases and scenarios describe how a person or system interacts with the solution being modelled to achieve a goal. | BABOK Section No. 10.47.1, Page No. 356

The Business Analysis Approach may involve Functional Decomposition to break down complex Business Analysis processes or approaches into more feasible components. What is this type of decomposition called?

Work Breakdown Structure vs(Decision Tree, Decision Matrix, Activity Diagram) This decomposition known as a Work Breakdown Structure or WBS breaks endeavours into phases, milestones, work activities, tasks, work items, and deliverables. | BABOK Section No. 10.22.3.2, Page No. 284

A business analyst tailors the models to meet the needs of ______________.

stakeholders vs(business, context, processes) Business analysts should use any combination of models best suited to meet stakeholder needs in a given context. | BABOK Section No. 7.1.4.1, Page No. 139

Strategy defines _______________.

the most effective way to apply the capabilities of an enterprise in order to reach a desired set of goals and objectives Strategy defines the most effective way to apply the capabilities of an enterprise in order to reach a desired set of goals and objectives. | BABOK Chapter No. 6, Page No. 99


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