CCM4Less quiz
The term "high bandwidth" describes...
c. measure of info capacity which allows for the fast internet speed optimal for Telehealth videoconferencing
Telehealth can best be described as...
c. the use of telecommunication technologies to support long-distance health care.
From Jan 2020 to April 2020, the Cleveland Clinic experienced which rate of monthly Telehealth use growth, causing them to speculate that healthcare communication has changed forever?
d. 17 times
A suggestion to improve the effectiveness of telehealth encounters is for clinicians to...
d. become familiar with the technology before sessions to avoid such technical difficulties as accidental muting, no video, etc.
CCM need to identify and take actions to intervene or prevent burnout in their...
d. co-workers, colleagues, supervisees, supervisors, and themselves.
The process of encoding electronic data so the info cannot be retrieved or decoded by an unintended recipient is called...
d. encryption
Best practices for telehealth include...
d. ensuring an informed consent is provided/signed regarding risks of telehealth
Burnout is often expressed by practitioners as frustration, anger, depression and...
c. exhaustion
Patients should be informed that a risk of telehealth is that...
a. a privacy breach related to email correspondence is possible
Similar to in-person sessions, telehealth crisis pans require...
a. a safety plan with names and numbers of collateral contacts
Telehealth lends itself to a more casual feel or air of informality not encountered in office settings, which can create ethical issues when which of the following ethical tools becomes relaxed
a. boundaries
What are the 4 features of documentation involved in managing risk?
a. content, language, credibility and access
The top positive aspect to telehealth with couple is the...
a. convenience and access
Professional codes of ethics often add a word like ____ to further delineate the importance of professional ethics.
a. enforceable
Ethical standards are usually specific statements and are easily applied to every role and context.
a. false
A risk of in-person appointments is that...
a. nuance is lost
The COVID-19 pandemic of 2020 illuminates the benefits of Telehealth compared to in-person treatment, because it improves access to care and protects...
a. personal and public health
In preparation for providing telehealth the National Association of Social Workers advises clinicians to check with their liability insurance coverage, the patients insurer and...
a. state licensing boards of both the practitioner and patient
A way for clinicians to improve chances of clear communication and convey cultural humility while using technology with patients is to understand that...
a. technology use is unaffected by cultural diversity
According to the Cleveland Clinic, patients feel more confident in their ability to overcome COVID-19 when they know nurses are keeping tabs on them and appreciate Telehealth as a public health initiate.
a. true
Supervisors providing supervision via telehealth are responsible for their supervisee competency in providing telehealth services.
a. true
The terms "bandwidth" and "broadband" are unrelated.
a. true
There are currently no HIPAA requirements for specific authentication procedures.
a. true
There are permanent federal directives governing the provision of telemental health care across state lines.
a. true
When charing their screen with patients, clinicians should remember that the entire screen is shared - including bookmarks, tabs, etc.
a. true
a CCM is responsible for protecting the confidentiality, security, and privacy of patient info. Authentication is one way to do this and is best described as a...
c. measure of info capacity which allows for fast internet speed optimal for telehealth videoconferencing.
Which of the following statements about computer security is true?
b. a public WiFi network is easy and conveniento use, but is unsecured, so that someone could breach the connection and obtain personal data without consent of the user.
Prior to the pandemic, the most common goal of telehealth was...
b. accessing health care in rural areas
Clinician familiarity with basic computer functioning is necessary to maintain the ethical principle of...
b. competence
A patients roommate unexpectedly coming into the room during a telehealth session is an example of a...
b. confidentially breach that is beyond the clinicians control, but must be addressed and documented.
A computer thats connected to internet is automatically safe from security risks.
b. false
Regardless is setting, patient should always set the tone for appointments.
b. false
An ethical way for clinician to address the above scenario is to...
b. have patients and clinicians outline each of their responsibilities, roles, and rights to maintain a private space as part of the initial informed consent process.
Synchronous communication refers to electronic communication that's...
b. in real time
Ethical violations associated with burnout are related to...
b. practitioner behavior that needs to be prevented, identified and managed
Practitioner burnout is best described as...
b. progressive state of ineffectiveness or inoperability in their professional performance
A group of technologies that are used as a base for other applications, processes, or technologies and are commonly offered by a managed service provider for use in Telehealth is called a...
b. remote monitor
Documenting telehealth sessions differs from documenting in-person sessions because it...
b. should be contextualized by including the patients location and any unintentional attendees.
How often should clinicians assess a patients appropriateness for telehealth?
c. at each appointment
Most ethical transgressions that occur in Telehealth are related to...
c. confidentiality
A barrier to clinicians using technology for Telehealth is...
c. digital illiteracy
Standards of care related to telehealth are informed by...
v. state laws and licensing regulations, ethics codes and guidelines adopted by professional groups
