cengage quizzes

D. The weighted compensatory approach.

A police department requires that all applicants for a job in the department have a graduate degree and attain a minimum cutoff score on each of the four selection tests to be eligible for hiring. Which of the following approaches for combining predictors of selection criteria is the police department using? a. The quid pro quo approach b. The unweighted compensatory approach c. The multiple hurdles approach d. The weighted compensatory approach

A. Disparate treatment

Daisy Delish is the owner of a fine-dining restaurant. She believes that women are more trustworthy and honest than men. Therefore, her hiring policy requires that male job applicants pass an integrity test, but it does not require that female job applicants take the test. Which of the following concepts does the given scenario illustrate? a. Disparate treatment b. Nepotism c. Disparate impact d. Retaliation

B. Acceptance rate.

Eleana is recruiting candidates to fill vacancies for machine operators in her organization. After the interviews, she offered positions to four candidates. However, only two of them were finally hired. The _____ in the given scenario is 50 percent. a. success base rate b. acceptance rate c. churn ratio d. yield ratio

at-will employment

Employers often include a(n) _____ disclaimer on application forms that state the right of the employer or the employee to terminate employment at any time with or without notice of cause.

A. Harassment prevention and inclusion.

Equal employment opportunity (EEO) laws strongly urge employers to provide training regarding _____. a. harassment prevention and inclusion b. teamwork c. social media and online marketing d. customer service

C. Self-efficacy.

Evan is scheduled to attend a leadership training program next week. However, Evan believes that he cannot improve his leadership skills through this training. In this scenario, Evan has low _____. a. displaceability b. conscientiousness c. self-efficacy d. cross-cultural competence

implied contracts

Even in the absence of written documentation such as statements in an employee handbook, an employer can be held responsible for breaching ____, which create employee expectations through the actions of the employer.

d. interactional justice

Even though Gloria was disappointed that she was not selected for a promotion, she experienced _____ in that she was treated with respect and kindness throughout the appraisal and promotion process. a. transformative justice b. restorative justice c. distributive justice d. interactional justice

D. core competencies.

FabYarn Inc., a chain of high-end department stores, is renowned for providing exceptional customer service to shoppers. Its customer service is one of the major reasons for its long-term relationships with its customers. In this scenario, FabYarn's customer service is most likely one of its _____. a. capital assets b. key outcome indicators c. human resource strategies d. core competencies

B. environmental scanning

Faculty members at University of Colorado- Colorado Springs participated in strategic planning sessions to decide whether to emphasize undergraduate research programs as an area of special focus at the university. Part of this process included _____, during which the HR staff and faculty members identified potential opportunities (for instance, possible collaborations with local businesses that would result in mutual benefits to students and the businesses) and threats (dependency on tax funding for support). a. forecasting b. developing HR staffing plans c. environmental scanning d. benchmarking

A. Organizational citizenship behavior.

Fiona, an employee at a company, always helps her colleagues with their work. If she finishes her work before schedule, she helps her colleagues with their tasks to ensure that the company's projects get completed on time. This scenario exemplifies _____. a. organizational citizenship behavior b. functional employee turnover c. job enrichment d. job embeddedness

training objectives

One of the ways to ensure that training will be a good use of company time and resources is to establish a list of ____; this list can be established by a gap analysis, which indicates the distance between where an organization is with its employee capabilities and where it needs to be.

D. Human capital value added (HCVA)

Rajesh is responsible for the HR functions of a small start-up. He wants to calculate the _____ to show the company's operating profit per full-time employee. This calculation will involve subtracting all operating expenses except labor expenses from revenue and then dividing this figure by the total full-time head count. a. human economic value added (HEVA) b. human capital return on investment c. working capital ratio d. human capital value added (HCVA)

Questionnaire method

Of the job analysis methods listed below, the _______ is likely to be the fastest way for an organization to gather information about a large number of jobs inexpensively in a relatively short period of time.

responsibilities

_____ are obligations to perform certain tasks and duties.

The applicant pool

_____ consists of all persons who are actually evaluated for selection.

verbal abuse

_____ is a level 1 workplace violence warning sign.

D. The attraction-selection-attrition theory.

_____ is based on the notion of person/environment fit. a. The two-factor theory b. Maslow's hierarchy of needs theory c. Herzberg's motivation-hygiene theory d. The attraction-selection-attrition theory

O*Net

______ is a resource provided by the U.S. Department of Labor that can help organizations with the process of job analysis.

knowledge management

______ is the art of creating value by using intellectual capital.

performance appraisal

_______ is a key part of performance management because it helps employees improve their job

Franchising

_________ is an arrangement whereby a business can be replicated and expanded by granting the right to use its business model and brand.

coordinating accident investigations

is an organizational approach to effective safety management.

internships

some retailers such as Target provide _____ to college students. These arrangements are believed to be mutually beneficial in providing students with much-needed experience and in giving the organization the chance to assess workers so that they can offer permanent positions to those who show good performance.

67

the normal retirement age to receive maximum social security benefits has increased to ____.

intangible rewards

the perceived value of ___ can differ among employees, making the development and management of total rewards much more complex

A. $5.00

A company manufactures cell phone cases. The company's daily average level of output is 10,000 cases, and its total daily cost of workers (on average) is $50,000. What is the company's unit labor cost? a. $5.00 b. $1.00 c. $50.00 d. $10.00

D. Negligent hiring.

A day care center that fails to conduct background checks on job applicants and ends up recruiting someone with prior convictions for violent crimes might face legal charges for _____. a. employment-at-will infringement b. failing to ascertain person/job fit c. nepotism d. negligent hiring

identifying employee's needs and potential

A developmental use of performance appraisals is _____

c. gainsharing plan

A manufacturing company starts an incentive plan in which all employees on a work team would receive a monthly bonus if they exceeded the monthly productivity targets. The bonus would be paid for by the revenue generated from the additional units produced. In this scenario, the manufacturing company is implementing a(n) _____. a. straight commission system b. employee stock ownership plan c. gainsharing plan d. piece-rate system

B. New hires may bring new industry insights and expertise.

A national retailer is reevaluating its existing recruiting strategies. In the past, the organization relied primarily on internal recruiting. If the organization decides to hire employees using external recruiting, which of the following would be the most likely advantage to the organization? a. The recruiting process would likely be faster and less expensive. b. New hires may bring new industry insights and expertise. c. New hires would require shorter adjustment periods and orientation efforts. d. The process may increase organization fit.

the glass ceiling

A report by Catalyst in April 2015 found that while many women occupy middle-management positions, only 23 Fortune 500 companies have female CEOs. Catalyst's research findings are most likely consistent with the notion of

c. retirement plan

A(n) _____ is a tangible indirect reward provided to employees for organizational membership. a. equity award b. lump-sum bonus c. retirement plan d. merit raise

separation agreement

A(n) ________ is an agreement in which a terminated employee agrees not to sue the employer in exchange for specified benefits, such as additional severance pay or other consideration.

A. Only unsatisfied needs motivate an individual.

Abraham Maslow's needs theory of motivation assumes that: a. only unsatisfied needs motivate individuals. b. individuals are first motivated by self-actualization needs and then by other needs. c. there are only four types of human needs. d. individuals descend from higher needs to lower needs in a definite order.

B. forecasting HR supply and demand

According to the Bureau of Labor Statistics, healthcare support occupations and technical occupations are projected to have the highest percentage growth in employment between 2016 and 2026. In the context of HR strategy and planning, this type of information is most likely to be helpful and relevant in _____. a. calculating the human capital return on investment b. forecasting HR supply and demand c. conducting a SWOT analysis d. revising the organizational mission statement

d. security audit

After a district school's annual _____ revealed potential safety vulnerabilities associated with dark and isolated parking lots around the campus, the school administrators decided to invest $20,000 to install "panic button" emergency stations and additional lighting in these areas. a. appraisal b. employee assistance program c. encapsulated development program d. security audit

a. repatriation

After working for the Canadian branch of his company for the past five years, Alex, a French national, was promoted and reassigned to the company headquarters in France. This is an example of _____. a. repatriation b. reshoring c. rerecruiting d. employee churn

comp hours

Anecia is a nonexempt government employee who earns ____ when she works overtime instead of the traditional overtime pay. Anecia likes the arrangement because it allows her to spend more time with her family.

C. making HR efforts consistent with organizational efforts to improve productivity.

Aligning HR activities means: a. reducing dependence on human assets by replacing them with more efficient technology wherever possible. b. redistributing work among HR personnel in accordance with their areas of expertise. c. making HR efforts consistent with organizational efforts to improve productivity. d. conducting cost-benefit analyses to examine the impact of outsourcing.

workplace incivility

Although employees tend not to report rude behavior and comments made by their coworkers, these forms of ____ can escalate to more severe behaviors or can be warning signs of a potentially violent individual.

employee handbooks

Although the employment-at-will doctrine typically allows employers to hire, fire, demote, or promote whomever they choose, employers must ensure that the language used in the policy statements in _______ does not negotiate this right.

Americans with Disabilities Act

An HR department that files employee medical records with other personnel records is violating the recordkeeping provisions of the ________.

d. The inspector should mention the condition to the employer but need not impose a fine.

An Occupational Safety and Health Administration (OSHA) inspector inspects the manufacturing unit of Telozed Inc. The inspector finds that the door handles of the toilets are faulty. Which of the following should ideally be the course of action in this situation? a. The inspector should report the incident and impose a fine of at least $2,000. b. The inspector should categorize this violation as an other than serious violation. c. The inspector should categorize this violation as a de maximus violation. d. The inspector should mention the condition to the employer but need not impose a fine.

employee stock ownership plans

An advantage of _____ is that they give employees an equity interest in their organization, which may motivate employees to be more productive and focused on organizational performance

workflow analysis

An organization that wishes to improve employee involvement, efficiency, and customer satisfaction might conduct __________ that assesses how inputs coordinate to complete work and achieve the organizational outputs.

b. sign yellow dog contracts

Antony Lynch Inc. requires that all job applicants sign an agreement that they will not attempt to unionize if hired. Antony Lynch Inc. is violating the Norris-LaGuardia Act, which prohibits employers from asking employees to _____. a. sign noncompete agreements b. sign yellow dog contracts c. agree to closed-shop union arrangements d. agree to agency-shop union agreements

a. lead-the-market strategy

Azure Inc., an information technology company, uses a quartile strategy and positions itself in the third quartile to develop its compensation strategy. It targets pay ranges so that 25 percent of other firms pay above it and the rest pay below it. In the context of compensation quartile strategies, Azure Inc. is most likely using the _____. a. lead-the-market strategy b. below-the-market strategy c. lag-the-market strategy d. match-the-market strategy

b. John, who is a clerk in a federal court

Based on statistics reported by the Bureau of Labor Statistics, who among the following employees is most likely to be a union member? a. Tara, an independent contractor who works with private firms b. John, who is a clerk in a federal court c. Michaela, a supervisor at a private marketing and public relations firm d. Emory, a freelance journalist who writes for magazines and newspapers

D. Halo effect

Brian is a very productive worker. However, the other three aspects of his job—quality of work, punctuality, and teamwork—need improvement. Despite this, during performance appraisal, Brian's supervisor gave him a high rating on all aspects of job performance because his productivity was high. This scenario illustrates the _____. a. strictness error b. horns effect c. contrast error d. halo effect

B. The hospital cannot ask Brian to complete a medical examination until a conditional job offer has been made to him.

Brian is applying for the position of a registered nurse at a hospital. Before his interview with the hiring manager and before the job is offered to him, Brian is asked to complete a medical examination to screen him for infectious diseases that might pose a transmission risk to patients. Which of the following statements is the most accurate about the hospital's selection process? a. The hospital can ask Brian to complete a medical examination only if he displays visible signs or symptoms of illness. b. The hospital cannot ask Brian to complete a medical examination until a conditional job offer has been made to him. c. The hospital's selection process is invalid because the hospital cannot ask Brian to complete a medical examination for any reason. d. The hospital's selection process is valid and legal because the medical examination is relevant to the job in question.

d. codetermination

Brigid is the representative of the labor union in a car manufacturing company in Norway. She is given a position on the company's board of directors. The given scenario exemplifies the concept of _____. a. employment at will b. repatriation c. distributive justice d. codetermination

a. cumulative trauma disorder

Carlie is a computer programmer who has developed carpal tunnel syndrome, which is a type of _____, because she has spent too many hours performing the repetitive action of typing. a. cumulative trauma disorder b. androgen insensitivity syndrome c. circadian disorder d. gastropathy

B. Human economic value added

Catherine wants to calculate the _____ to show the wealth created per employee. The formula for this calculation will involve subtracting the cost of capital from the net profit after taxes and then dividing this figure by the full-time head count. a. human capital value added (HCVA) b. human economic value added (HEVA) c. human capital return on investment d. working capital ratio

Fair Labor Standards Act

Child labor regulations, including establishing the minimum age for working in hazardous conditions, are primarily addressed by the ____

The appraisal process

Common problems associated with ___ include negative employee reactions such as feelings of threat and perceptions of unfairness.

B. Low organizational commitment.

Diego, the HR Manager of an organization, conducts an anonymous survey of the employees in the organization to analyze the levels of job satisfaction and organizational commitment. While reviewing the results of the survey, Diego notices many comments that indicate employees feel disconnected with the organization and are not satisfied with their jobs. The results of the survey show that approximately 43 percent of the employees disagree with some of the organization's overarching goals and that 35 percent of the employees would leave the organization if they get a better job opportunity. In the given scenario, the results of the survey demonstrate: a. low churn. b. low organizational commitment. c. high involuntary turnover. d. high organizational citizenship behavior.

C. 360-degree feedback

During her performance appraisal, Jane received feedback from her peers, supervisors, subordinates, and customers. This type of feedback is called _____. a. 180-degree feedback b. upward feedback c. 360-degree feedback d. downward feedback

c. gainsharing plans

Free riding is a problem most likely to be associated with _____. a. piece-rate systems b. spot bonuses c. gainsharing plans d. straight commission plans

b. red-circled employee

Georgy, an employee at a telecommunications company, is in Pay Grade 3 and earns $14.50 an hour. The pay range for Grade 3 is $7 to $13 an hour. Georgy, therefore, is paid above the pay range set for his job. In the given scenario, Georgy is a _____. a. white-circled employee b. red-circled employee c. yellow-circled employee d. green-circled employee

d. polycentric

GoodFit Inc. is a clothing company with operations in various countries in South America and Asia. The management of the company appreciates the cultural differences between various countries and has tailored company policies to suit its local offices in different countries. In the context of international orientations, GoodFit Inc. most likely has a(n) _____ orientation. a. geocentric b. regiocentric c. ethnocentric d. polycentric

c. account for approximately 18 percent of gross domestic product (GDP).

Health care costs across the United States: a. account for approximately 3.6 percent of gross domestic product (GDP). b. totaled $5.4 billion in 2016. c. account for approximately 18 percent of gross domestic product (GDP). d. more than tripled from 2000 to 2016.

b. self-service

Henry is an employee at an investment firm that offers cafeteria-style benefits to its employees. He wants to change some of his benefit choices and track his investment funds for his retirement plan. He does this by logging onto an online portal that includes links to his retirement funds and other benefit plans. In this scenario, Henry is most likely able to access all benefits-related information because of _____. a. an access badge b. self-service c. a smart card d. haptic technology

d. home-country national

Hilda, a German national, works for a multinational enterprise that has branches in the United States, Asia, and South America. Hilda is the HR manager and works at the headquarters of the company in Germany. In the context of the types of global employees, Hilda is a _____. a. parent-country national b. third-country national c. host-country national d. home-country national

C. Human capital return on investment

If Davy wants to quantify the amount of profit derived from investments in labor, he should calculate _____. a. human economic value added (HEVA) b. profit investment ratio c. human capital return on investment d. human capital value added (HCVA)

c. more than $300

If Jennifer's employer offers her the grossed-up cash value of an insurance benefit that costs $300 in exchange for having the actual insurance, Jennifer should be paid _____. a. $300 b. nothing because employees cannot exchange indirect benefits for direct benefits c. more than $300 d. less than $300

B. They will not exert effort to improve their performance.

Imagine a firm that offers flextime, pays good salaries, has an open-door policy, and offers free lunch and snacks to its employees. The jobs in the firm, however, are monotonous, and there is little scope for advancement. Based on Frederick Herzberg's two-factor theory, which of the following statements is most likely to be accurate of the firm's employees? a. They will be highly motivated. b. They will not exert effort to improve their performance. c. They will be unhappy because the firm does not address hygiene factors. d. They will express high job dissatisfaction as hygiene factors are not met.

perimissive

In a collective bargaining situation, topics such as internal union business and use of union labels generally fall under the domain of ____ bargaining issues.

negative publicity and damaged reputation

In addition to direct costs associated with workplace accidents, such as workers' compensation premiums, employers experience immeasurable costs such as _______

d. perquisites

In addition to his salary, Roberto, the chief executive officer of a multinational company, has access to company cars for personal use. His membership at Golden Sands Country Club, one of the most exclusive country clubs in England, is paid for by his company. In the given scenario, the membership to the club and access to company cars are _____ that Roberto receives from his company. a. intrinsic rewards b. remittances c. free riders d. perquisites

market pricing

In the United States, employee salaries are increasingly based on _____ rather than internal job evaluation methods such as the point factor method.

D. Unlike the Delphi technique, nominal groups require experts to meet face-to-face.

In the context of HR forecasting methods, which of the following is a difference between nominal groups and the Delphi technique? a. Unlike the Delphi technique, nominal groups can be used to forecast the effects of technology on HR management and staffing needs. b. Unlike the Delphi technique, nominal groups use productivity ratios to forecast the HR needs of a company. c. Unlike the Delphi technique, the nominal groups method is a quantitative forecasting method. d. Unlike the Delphi technique, nominal groups require experts to meet face-to-face.

D. Reaction.

In the context of Kirkpatrick's levels of training evaluation, which level is being assessed when trainees are asked to complete a survey that requires them to rate the style used by the training instructors and the extent to which they found the training valuable? a. Reciprocation b. Results c. Behaviors d. Reaction

A. Personality tests.

In the context of employee selection tests, faking is a potential problem associated with _____. a. personality tests b. cognitive ability tests c. dexterity and coordination tests d. physical strength and endurance tests

piece-rate systems

In the context of individual incentives, time and motion studies are particularly important and informative when creating effective _____

cost-of-living adjustment

In the context of pay increases, a(n) ____ is a pay increment whereby every employee's pay is increased to compensate for inflation and rising prices and is usually tied to some general economic measure

D. The graphic rating scale method

In the context of performance appraisals, in which of the following appraisal methods are managers most likely to make leniency and strictness errors? a. The forced distribution method b. The ranking method c. The comparative evaluation method d. The graphic rating scale method

C. Employers must make reasonable accommodation efforts regarding an employee's religious beliefs unless they create an undue hardship for the employer.

In the context of religious diversity in the workplace, which of the following is a provision under Title VII of the Civil Rights Act? a. Employers are prohibited from providing reasonable accommodations for an employee's religious practices such as dress and appearance unless requested by the employee. b. Employers must enforce uniform rules regarding the payment of union dues, irrespective of the religious views of employees. c. Employers must make reasonable accommodation efforts regarding an employee's religious beliefs unless they create an undue hardship for the employer. d. Employers are prohibited from making accommodations such as changing an employee's job tasks or providing a lateral transfer for the employee's religious beliefs and practices.

d. restricts employees and outsiders from distributing literature on company premises

In the context of union-management relations, a no-solicitation policy _____. a. applies only to solicitations that encourage union membership through payment of membership fees b. is legal in the right-to-work states but not in other states c. cannot be enforced by employers under the Wagner Act d. restricts employees and outsiders from distributing literature on company premises

a. A labor union in Wisconsin pays a group of nurses to apply for jobs in a hospital that does not have a nurses' union.

In the context of union-management relations, which of the following is an example of salting? a. A labor union in Wisconsin pays a group of nurses to apply for jobs in a hospital that does not have a nurses' union. b. The representatives of a labor union refuse to discuss or negotiate their issues with the management in the absence of an impartial third party. c. The National Labor Relations Board appoints a third-party arbitrator to resolve a dispute between the union and the management in a public sector organization. d. The management at Lawley Consultants Inc. hires consultants who specialize in combating unionization efforts.

job rotation

Jalyn works as a cashier at a grocery retail store. To relieve the monotony of the job, his manager asks him to perform other duties such as stocking the shelves and helping customers locate products and answering customers' queries. The given scenario exemplifies ______.

D. Connecting multiple processes such as performance management, training and development, and career management.

Jamal, the HR Director for a growing marketing firm, announces that the firm is planning to implement the integrated talent management approach in the future. Which of the following actions should the employees expect the firm to perform in the future? a. Merging with other organizations to acquire additional talent b. Downsizing to save costs and increase efficiency c. Treating the major phases of the employment life cycle as individual units and integrating them at the time of performance appraisals d. Connecting multiple processes such as performance management, training and development, and career management

d. Redesign jobs to give employees more autonomy

Kyung-soo, a manager, would like to increase the intrinsic motivation of her employees. Which of the following should she do to achieve her objective? a. Implement employee stock plans b. Reward employees with spot bonuses c. Implement gainsharing plans d. Redesign jobs to give employees more autonomy

B. Immediate confirmation.

Lily is a new employee at a firm that develops content for school books. She receives training from her supervisor Farah. Whenever Farah teaches Lily something new, she gives Lily a practice exercise to assess her learning. Once Lily finishes the exercise, Farah reviews it and provides Lily with instant feedback. Additionally, Farah gives Lily a note of appreciation if her work is good. This prevents Lily from repeating mistakes and motivates her to perform her best. The instructional strategy that Farah uses in the given scenario is called _____. a. behavioral modeling b. immediate confirmation c. job enlargement d. trace conditioning

d. point factor method

Lily is the HR manager of a cleaning services company. She is in the process of evaluating and updating pay rates for various jobs in the company. She is using a job evaluation method that involves determining job dimensions common to a group of jobs in the company and assigning values to each of them for each job. Some of the job dimensions include the level of education and experience required for the job. In the given scenario, Lily is using the _____. a. market price method b. job classification method c. ranking method d. point factor method

B. encapsulated development

LuChen, an employee at a textile company, is asked by her supervisor to attend a training session on the latest technology in production. She attends the session and learns new and effective methods of production that would reduce wastage. However, when she returns to work, she realizes that her company neither uses the latest technology nor has the funds to adopt it. The given scenario best illustrates _____. a. job embeddedness b. encapsulated development c. disparate impact d. the glass ceiling

bring work-related experiences into the learning process

Malcolm Knowles's classic work on adult learning suggests five principles for designing training for adults. One of the principles is that adults _____________.

B. The Worker Adjustment and Retraining Notification Act

ManyEEs Inc. is a private consulting company that did not effectively forecast its HR staffing needs or the consumer demand for its services. On January 1, 2018, ManyEEs Inc. decided to downsize its workforce from 2,000 full-time employees to 1,500 full-time employees because of a surplus of talent. The CEO of the company informed 500 employees, most of whom had been part of the organization for over a year, that they would be laid off effective January 5, 2018. Which of the following laws did ManyEEs Inc. most likely violate? a. The Federal Unemployment Compensation Act (FUCA) b. The Worker Adjustment and Retraining Notification (WARN) Act c. The National Labor Relations Act (NLRA) d. The Social Security Act

D. outsourcing.

Marcus is the owner of four Pizza Pizzazz restaurants in Santa Fe. Although the employee selection and training aspects of his business are carried out within the company, the payroll function is carried out by another local company. In this scenario, Marcus is _____ the payroll function of his business. a. backsourcing b. nearshoring c. offshoring d. outsourcing

C. A glass ceiling

Maria has been working at a garment manufacturing company for the past 15 years. She works hard and is indispensable to the company. In the past five years, she has been passed over for promotion to the position of CEO thrice because the management is not keen on appointing a woman as the CEO of the company. The given scenario exemplifies _____. a. the glass cliff b. disparate impact c. a glass ceiling d. a glass elevator

D. Cross training.

Maria is a graphic designer at an advertising firm. In the first two months of her tenure at the firm, she received thorough training in graphic designing and copywriting from a trained instructor. During the training process, she had to work on several mock projects. Besides performing her own tasks, Maria also performed the tasks of the firm's copywriters when their workload was high. In this scenario, Maria most likely received _____. a. external training b. remedial training c. informal training d. cross-training

A. Job enrichment.

Matt, a new junior lawyer at a law firm, was closely supervised and monitored by Juan, a senior lawyer. Juan reviewed everything that Matt did and made modifications to Matt's work. However, lately, Juan has stopped monitoring Matt and supervising his work. He has also given Matt the freedom to make decisions related to his work. The given scenario is an example of _____. a. job enrichment b. job enlargement c. job embeddedness d. job rotation

B. The applicant population.

Mavericks Coffee is a small, locally owned coffee shop in Visalia, California. The owner currently employs three part-time baristas and wants to hire two more part-time workers for the summer. The owner posts an ad for two more baristas in Bowring High, a local high school. In the given scenario, all the students of Bowring High represent _____. a. the peripheral labor force b. the applicant population c. core employees d. independent contractors

b. host-country-based approach

Melanie, a U.S. national who works for an American company, has been promoted and assigned to the company's branch in Thailand. As the cost of living is significantly lower in Thailand than in the United States, her compensation and benefits will remain at par with other executives in Thailand. In the given scenario, Melanie's compensation is determined using the _____. a. global market approach b. host-country-based approach c. traditional compensation approach d. home-country-based approach

a. ethnocentric

Mellow Marketing, a global American marketing firm, believes in maintaining American work culture and practices in their offices all over the world. The company has the same dress code, code of conduct, and general office policies in all its offices as in the head office in the United States. In the context of international orientations, Mellow Marketing demonstrates a(n) _____ orientation. a. ethnocentric b. regiocentric c. geocentric d. polycentric

C. Psychomotor tests

Mohit, an assembly line worker, had applied for a position in the production department of a food manufacturing company. During the selection process, he was asked to pick up marbles using forceps and place them perfectly on little grooves. This test enabled the examiners to test Mohit's hand-eye coordination and arm-hand steadiness. In this scenario, Mohit most likely took a _____. a. situational judgment test b. cognitive ability test c. psychomotor test d. personality test

d. Monique is entitled to a maximum of 12 weeks of unpaid leave.

Monique has been working as a full-time employee at a U.S. law firm with 180 employees for the past five years. As one of the most dedicated employees of the firm, Monique had worked for more than 2,000 hours in the previous year. She is going to have a baby next month and wonders if she will be eligible for leave. Which of the following benefits should Monique receive under the federal Family and Medical Leave Act (FMLA)? a. Monique is entitled to a maximum of 6 weeks of paid leave. b. Monique is only eligible for leave if her company's policies include time off for maternity or paternity leave. c. Monique is not entitled to any leave and must quit her job if she wants to take time off. d. Monique is entitled to a maximum of 12 weeks of unpaid leave.

c. progressive discipline approach

Nathaniel's team members are habitually late to work and take long breaks than they are allowed under the company policy. Nathaniel decides to put a stop to this behavior and initiates the _____ by verbally reprimanding all the employees who arrived late to work or took long breaks. a. human resources approach b. self-discipline approach c. progressive discipline approach d. positive discipline approach

conduct needs assessment

Organizations should ______ prior to implementing training initiatives in order to help maximize the use of resources invested in the training program.

A strong employment brand

Organizations such as google that offer desirable working conditions, compensation, and benefits such as free food, on-site gyms, and napping pods have _________. Thus, google can attract many job applicants even with minimal resources devoted to recruiting.

a. home-country-based approach

Pablo, a U.S. national, is the Vice President of Sales in a multinational enterprise in the United States. He is asked to relocate to Finland on a global assignment. As the cost of living in Finland is higher than it is in the United States, the company agrees to pay him the difference in addition to his regular compensation so that he can maintain the same standard of living as he has in the United States. In the given scenario, Pablo's compensation is determined using the _____. a. home-country-based approach b. traditional compensation approach c. global market approach d. host-country-based approach

A. Retaliation

Pablo, a doctor who was terminated by the hospital where he worked, files a lawsuit for wrongful termination against the hospital. The hospital administration tells him that if he does not withdraw the lawsuit, the administration will ensure that he never gets a job in any hospital in the city. In the given scenario, the hospital administration's actions exemplify _____. a. retaliation b. disparate impact c. nepotism d. due diligence

B. Critical evaluation and consultation.

Rodrick, an HR professional, works at Alicia Soft, a software development company. His company is planning to acquire a mobile app development company. Rodrick has been given information about three mobile app companies and needs to prepare a feasibility report to ascertain the most profitable of the three. Which of the following HR competencies should Rodrick have to be able to judge the information and provide his recommendations to the management? a. Ethical practice and consultation b. Critical evaluation and consultation c. Leadership and navigation and relationship management d. Global and cultural effectiveness and relationship management

D. Sam, who develops career planning programs for the firms employees.

Ruby, Gary, Sam, and Anna work in a software development firm. Who among them is responsible for the talent management function of the firm's HR department? a. Gary, who ensures the availability of qualified individuals to fill vacant job positions in the firm b. Anna, who creates employee selection tools such as skills assessment tests c. Ruby, who develops job descriptions and job specifications for vacant job positions d. Sam, who develops career planning programs for the firm's employees

B. Global and cultural effectiveness and relationship management

Sheila has recently been promoted to a senior position in the HR department of a multinational company. According to her new job description, she will be responsible for building networks across countries to provide local support for the company's operations in various countries. Which of the following HR competency groups is most likely to enable Sheila to fulfill her job responsibilities effectively? a. Leadership and navigation and relationship management b. Global and cultural effectiveness and relationship management c. Critical evaluation and consultation d. Human resource expertise and consultation

A. Administrative issues

Smith, the senior manager of a private investment firm, uses performance appraisals to make decisions related to promotions and pay increments. He further uses appraisals to terminate the employment of poor performers and to take disciplinary actions against those who violate the firm's policies. In this scenario, Smith focuses on the _____ of performance appraisals. a. administrative uses b. developmental uses c. mentoring uses d. strategic uses

corporate universities

Some very large companies such as McDonald's have used _________ to develop managers and other employees by delivering courses that are designed to address company-specific knowledge and skills and that can provide a competitive edge for firms.

A. Yield ratio.

Sonja is the HR Manager of a large bank that wants to hire three loan officers. Sonja wants to get an estimate of the required size of the initial applicant pool. In this scenario, Sonja should calculate the _____. a. yield ratio b. churn ratio c. incidence rate d. success base rate

b. geocentric

Speelgoed Inc., a toy manufacturing company, has operations in many countries in Asia and Europe. The company has adopted many of the best practices from the local work cultures of various countries and incorporated them in all their offices. In the context of international orientations, Speelgoed Inc. most likely has a(n) _____ orientation. a. polycentric b. geocentric c. ethnocentric d. regiocentric

B. HR generalist

Steffie works for a small but growing company that provides interior decorating services to individuals and businesses. Currently, she is a _____ because she performs all the HR functions of the company. However, if the company continues to grow, the management will likely add additional HR employees, with each employee focusing on different areas of HR. a. HR specialist b. HR generalist c. Certified Benefits Professional d. Work-Life Certified Professional

B. Employment training.

Syncadia Inc. believes in focusing on hiring the best talent rather than hoping to develop mediocre talent over time. It can be said that Syncadia's talent management strategy invests more in employee selection than in _____. a. employee compliance b. employee training c. employee outsourcing d. employee absenteeism

D. The job of data entry analysis consultant.

Telework is not feasible for all kinds of jobs. Which of the following jobs would be best suited for telework? a. The job of a lifeguard b. The job of a hotel grounds and maintenance supervisor c. The job of a construction worker d. The job of a data entry and analysis consultant

minimum wage

The Fair Labor Standards Act (FLSA) provisions focus on ______

Job specifications

The ____ section of a job description for a psychiatrist might state the following: Applicants should have a valid medical license and medical degree from an accredited school, and they should have strong critical thinking skills and knowledge of biology, medicine, and various counseling techniques.

Consolidated Omnibus Budget Reconciliation Act

The _____ states that displaced workers can retain their group medical coverage for up to 18 months for themselves and for up to 36 months for their dependents, if they pay the premiums themselves.

Data Protection Act

The ________ requires employers to keep personnel records up to date and keep only the details that are needed.

D. processing information and record keeping.

The administrative role of the HR department of a firm involves: a. evaluating mergers and acquisitions for organizational compatibility. b. transferring operations to international locations on the basis of workforce needs. c. processing information and recordkeeping. d. identifying strategies and operations that advocate employee issues and concerns.

D. Succession planning

The farm system in major league baseball, in which young players are trained and groomed through play in the minor leagues and those with superior results are chosen for advancement to the major league, is a classic model of _____. a. knowledge management b. encapsulated development c. reverse mentoring d. succession planning

D. Assessment centers

The employees of Blinnk Telecom, a multinational telecommunications company, participate in a program for three days in which they perform many activities involving test instruments and exercises designed to diagnose individuals' development needs. During the process, the employees also engage in activities that include role-plays, group discussions, computer-based simulations, and tests and exercises representing situations that require the use of individual skills and behaviors. The given scenario best describes the concept of _____.

Defining key positions critical to the organization's strategy.

The first step in the succession planning process of an organization is _________.

B. Lack of suitable talent in the job market

The management of Trowel Works, an agricultural equipment company, is conducting a strengths, weaknesses, opportunities, and threats analysis. In the given scenario, which of the following is most likely to be classified as a threat for Trowel Works? a. Lack of skilled employees in the company b. Lack of suitable talent in the job market c. Limited budget for attracting the right talent d. Limited online presence

a. agency shop

The staff and faculty members at California State University are represented by a labor union. They are required to pay a fee to the union even if they do not join the union. This type of arrangement describes a(n) _____. a. agency shop b. maintenance-of-membership shop c. closed shop d. union shop

Civil Rights Act of 1964

Title VII of the __________ identifies discrimination on the basis of religion as illegal.

B. All employees are legally eligible to work in the United States.

To conform to the U.S. Immigration Reform and Control Act (IRCA), employers must ensure that: a. all foreign employees have an O-1A visa. b. all employees are legally eligible to work in the United States. c. all employees complete an I-9 form within the first seven days of employment. d. all employees have a certificate of naturalization.

paid-time-off program

To control absenteeism, some employers use _____ that offers employees the most flexibility and management over their own attendance and absences, which allows them to use days from their leave accounts at their discretion for illness, personal time, or vacation.

d. sympathy strike

Unite Labor Union and Three-Strikes Labor Union are the labor unions of an airline company. Unite Labor Union represents the interests of the flight crew, whereas Three-Strikes Labor Union represents the interests of the ground staff. When Three-Strikes Labor Union went on a strike to negotiate better pay, Unite Labor Union went on a strike to support Three-Strikes Labor Union, even though Unite Labor Union did not have any dispute with the company. The given scenario illustrates a(n) _____. a. economic strike b. jurisdictional strike c. wildcat strike d. sympathy strike

employee turnover

Vacancy costs, separation costs, and replacement costs are all associated with _____.

C. Psychological contract.

Vineeta works for a reputable company headquartered in San Francisco. There is mutual understanding between the company's management and Vineeta about her functions in the company and her compensation. Vineeta clearly understands her roles and responsibilities in the company and the expectations of her superiors. She is also aware of the rewards she will receive from the company in return for her services. The given scenario most likely illustrates the concept of _____. a. continuance commitment b. organizational citizenship behavior c. psychological contract d. job enrichment

b. can be less than the federal minimum wage as long as the tips he earns bring him up to the equivalent of the minimum wage.

Vinod works as a waiter at a restaurant in the state of Nebraska and is compensated based on a fixed hourly wage plus any tips he receives from customers. According to the Fair Labor Standards Act (FLSA), Vinod's minimum hourly wage: a. should not be lower than the minimum wage earned by employees in any profession within that state. b. can be less than the federal minimum wage as long as the tips he earns bring him up to the equivalent of the minimum wage. c. cannot be determined on the basis of federal pay laws as the minimum wage for tipped employees has not been set. d. should be equivalent to the amount of money that someone working full-time should have to meet the basic costs of living in that state.

D. Functional turnover.

When Kelly McGuire, a nurse, announced that she was quitting her job at the hospital and relocating to another state, her coworkers felt somewhat relieved. Kelly was known for trying to pass off her work to other nurses and spreading rumors about employees and patients. Which type of turnover best describes Kelly's departure from the hospital? a. Dysfunctional turnover b. Negative turnover c. Controllable turnover d. Functional turnover

a. the phrases "probationary employee" and "permanent employee"

When Paul is assigned the task of reviewing his company's employee handbook, he should suggest that _____ be edited or removed to avoid implied contracts that might negate the company's employment-at-will rights. a. the phrases "probationary employee" and "permanent employee" b. the phrases "regular employee" and "continuous screening" c. all references to employee labor unions d. disclaimers and limitations

a. Health Insurance Portability and Accountability Act (HIPAA)

When Rasheed was on medical leave because of an illness, his manager shared private details of his illness with his coworkers without Rasheed's permission. In this scenario, Rasheed's manager violated the _____. a. Health Insurance Portability and Accountability Act (HIPAA) b. Consolidated Omnibus Budget Reconciliation Act (COBRA) c. Family and Medical Leave Act (FMLA) d. Fair Labor Standards Act (FLSA)

D. The contrast error

When grading student papers, Professor Arthur uses a grading rubric that specifies performance standards for grammar, organization, references, and creativity. However, rather than grading student papers based on the rubric, he tends to grade a paper by comparing it to the previously read paper. Professor Arthur's grading is most likely subject to _____. a. the halo effect b. the horns effect c. sampling error d. the contrast error

D. Communicating the company's code of ethics and standards of conduct in writing.

Which of the following actions is most likely to encourage ethical behavior in a company? a. Establishing a strict policy that discourages the emergence of whistle-blowers b. Communicating the company's code of ethics and standards of conduct in writing c. Showing faith in the employees' ethical values by not offering training on ethical behavior d. Telling employees to resolve ethical conflicts by themselves and not ask their managers to get involved

a. Disciplinary action based on favoritism

Which of the following demonstrates a lack of distributive justice? a. Disciplinary action based on favoritism b. Dismissal of an employee without due process c. Use of racial profiling at the time of hiring d. Rude behavior with an employee

c. Companies with 50 or more full-time employees who work 30 hours a week or more

Which of the following employers are required to provide their employees with health care coverage under the Affordable Care Act? a. Companies with at least 20 part-time employees b. All government and nonprofit employers with at least 10 employees c. Companies with 50 or more full-time employees who work 30 hours a week or more d. Employers who elect not to provide workers' compensation

B. The number of times an employee was absent or late to work in a given month.

Which of the following factors is an objective measure of performance? a. A rating of employee attitude b. The number of times an employee was absent or late to work in a given month c. A customer's rating of an employee's approachability and responsiveness d. The score of an employee's ethical values

b. High absenteeism and poor job performance

Which of the following is a common behavioral sign of substance abuse? a. Low self-concept and helplessness b. High absenteeism and poor job performance c. Emotional instability and depression d. Fatigue and slurred speech

D. Unlike core workers, flexible workers are just-in-time workers who are paid for specific projects.

Which of the following is a difference between core workers and flexible workers of an organization? a. The organization invests in the development of flexible workers, whereas it does not invest in the development of core workers. b. Flexible workers typically work year-round, whereas core workers do not. c. Unlike core workers, flexible workers are foundational to the organization. d. Unlike core workers, flexible workers are just-in-time workers who are employed for specific projects.

C. Skill variety is the extent to which the work requires several activities for successful completion, whereas multitasking involves doing several tasks at the same time.

Which of the following is a difference between skill variety and multitasking? a. Unlike skill variety, multitasking is one of the five characteristics of job design identified by Hackman and Oldham in their job characteristics model. b. More skill variety leads to a greater knowledge of results, whereas more multitasking leads to a greater feeling of personal responsibility for the work. c. Skill variety is the extent to which the work requires several activities for successful completion, whereas multitasking involves doing several tasks at the same time. d. Unlike multitasking, skill variety is one of the desired outcomes identified by Hackman and Oldham in their job characteristics model.

D. Unlike special-purpose teams, self, directed work teams use regular internal decision-making processes.

Which of the following is a difference between special-purpose teams and self-directed work teams? a. Unlike self-directed work teams, special-purpose teams are formed to execute a specific task and do not require diverse perspectives. b. Unlike self-directed work teams, special-purpose teams consist of managers from the same hierarchal level. c. Unlike special-purpose teams, self-directed work teams are short lived and do not need particularly to fit the underlying culture of the organization. d. Unlike special-purpose teams, self-directed work teams use regular internal decision-making processes.

C. Unlike structured interviews, unstructured interviews have no established scoring key.

Which of the following is a difference between structured interviews and unstructured interviews? a. Unlike structured interviews, unstructured interviews involve asking the same questions for all candidates. b. Unlike structured interviews, unstructured interviews involve trained interviewers. c. Unlike structured interviews, unstructured interviews have no established scoring key. d. Unlike structured interviews, unstructured interviews have acceptable reliability and validity.

D. Unlike the traditional perspective, career success in the contemporary perspective is measured in terms of intrinsic satisfaction.

Which of the following is a difference between the traditional career perspective and the contemporary career perspective? a. Unlike the traditional perspective, career success in the contemporary perspective is represented by tangible things such as title, money, power, and status. b. Unlike the traditional perspective, individuals with the contemporary career perspective rely on their employers to take charge of their careers. c. Unlike the traditional perspective, career paths in the contemporary perspective focus on upward moves to gain status and financial rewards. d. Unlike the traditional perspective, career success in the contemporary perspective is measured in terms of intrinsic satisfaction.

C. Ongoing use of forced rankings tends to destroy employee retention and commitment

Which of the following is a drawback of the forced distribution method of performance appraisal? a. It tends to offer equal compensation to all employees. b. Ongoing use of forced rankings tends to increase leniency, central tendency, and strictness errors. c. Ongoing use of forced rankings tends to destroy employee retention and commitment. d. It is not useful for administrative decisions such as determining pay raises.

D. If high performers want to leave, a company cannot hold them.

Which of the following is a myth about retention? a. Achieving a good match between people and work environments can do a great deal to improve employee retention. b. Money is not the main reason people leave an organization. c. Developing skills in employees makes them more marketable and tends to improve retention. d. If high performers want to leave, a company cannot hold them.

B. Stocks.

Which of the following is an example of an intellectual property asset? a. Equipment b. Stocks c. Operating processes d. Skilled employees

C. Describe a time when you had to give another employee negative feedback about his or her performance.

Which of the following is most likely to be asked of an applicant in a behavioral interview? a. How would your current manager describe your performance? b. What is your favorite hobby or leisure activity outside of work? c. Describe a time when you had to give another employee negative feedback about his or her performance. d. Describe what you would do if you observed a coworker using illegal drugs or substances while at work.

B. They require federal contractors to take a

Which of the following is true of Executive Orders 11246, 11375, and 11478? a. They require employees to bear liability in cases of quid pro quo harassment. b. They require federal contractors to take affirmative action to compensate for historical discrimination against women, minorities, and individuals with disabilities. c. They shift the burden of proof to the organization in case an unlawful discrimination suit has been filed against it. d. They enable employers to discriminate on the basis of sex if sex can be justified as a bona fide occupational qualification reasonably necessary to the normal operation of a particular business.

D. It reviews compliance with immigration regulations

Which of the following is true of an I-9 audit? a. It reviews specific HR subareas such as compensation or training. b. It reviews benefits administration and reporting. c. It reviews compliance with employee health and safety laws. d. It reviews compliance with immigration regulations.

c. They give employees the right to post comments about workplace treatment on social media.

Which of the following is true of recent National Labor Relations Board (NLRB) rulings? a. They completely prohibit employees from discussing workplace conditions on social media. b. They prohibit employees from posting derogatory comments about their employers on social media. c. They give employees the right to post comments about workplace treatment on social media. d. They allow employers to rant against employees but prohibit employee comments regarding compensation on social media.

c. It requires unions to establish bylaws and make financial reports.

Which of the following is true of the Landrum-Griffin Act? a. It prohibits employers from asking employees to sign yellow dog contracts. b. It allows states to pass laws that restrict compulsory union membership. c. It requires unions to establish bylaws and make financial reports. d. It prohibits employees from engaging in protected concerted activities.

B. It requires employers to give uniformed military personnel up to five years of active duty service leave.

Which of the following is true of the Uniformed Services Employment and Reemployment Rights Act (USERRA) of 1994? a. It requires employers to pay employees while they are on military leave. b. It requires employers to give uniformed military personnel up to five years of active duty service leave. c. It exempts employers from providing health insurance coverage to uniformed military personnel for the duration of military service. d. It exempts employees from notifying their employers of military service obligations.

d. It states that employees have the right to engage in protected concerted activities.

Which of the following is true of the Wagner Act? a. It gives union members the right to hold elections to deauthorize or decertify the union. b. It allows states to pass laws that restrict compulsory union membership. c. It allows employers to ask their employees to sign yellow dog contracts. d. It states that employees have the right to engage in protected concerted activities.

C. Establishing networking tools that encourage peer-to-peer learning.

Which of the following pathways is likely to help managers achieve success through managing talent? a. Establishing a strong ethnocentric culture and hiring employees who support and share similar cultural values b. Replacing workers rather than investing time and money in reducing skill gaps c. Establishing networking tools that encourage peer-to-peer learning d. Maintaining tight control over employees' career paths because most employees do not know what they want or how to get there

D. Must be young and have a good knowledge of current trends among young customers.

Which of the following requirements in a job posting for a digital marketing specialist would most likely violate the Equal Employment Opportunity Commission (EEOC) guidelines? a. Must be available to work during evenings and on weekends b. Must have prior experience of working in digital marketing or related fields c. Must be able to communicate fluently in English and Spanish d. Must be young and have a good knowledge of current trends among young customers

a. Arturo makes the work environment so miserable for his assistant that the assistant resigns.

Which of the following scenarios depicts the concept of constructive discharge? a. Arturo makes the work environment so miserable for his assistant that the assistant resigns. b. Matthias lays off 200 employees when he decides to shut down one of the production plants of his company. c. Amber receives a generous severance package from her employer when she is terminated. d. Bethany is asked to resign from her job because of her poor performance and high absenteeism.

C. Polly missing two days of work when she is admitted to a hospital after experiencing sharp abdominal pain.

Which of the following scenarios is an example of involuntary absenteeism? a. Chinn going on a ten-day vacation with his wife without giving prior notice to his manager b. Adela missing a week of work to volunteer for a project that provides vaccines to people in third-world countries c. Polly missing two days of work when she is admitted to a hospital after experiencing sharp abdominal pain d. Holden missing one day of work to attend his friend's wedding

a. If same-sex couples get divorced, one partner may be entitled to a share of retirement benefits.

Which of the following statements is true in the context of employee benefits and status? a. If same-sex couples get divorced, one partner may be entitled to a share of retirement benefits. b. Part-time employees are least likely to receive retirement benefits and paid holidays and vacation. c. Part-time employees are most likely to have access to health care, life insurance, and paid disability leave benefits. d. Even though gig workers are self-employed, companies that use their services offer them employee benefits.

A. A person is considered disabled if her or she is thought to have a mental or physical challenge that greatly reduces his or her ability to perform important life functions.

Which of the following statements is true of a disabled person as defined by the Americans with Disabilities Act (ADA)? a. A person is considered disabled if he or she is thought to have a mental or physical challenge that greatly reduces his or her ability to perform important life functions. b. A person is not considered disabled if any corrective measures or devices are used to reduce the impact of the disability. c. A person is not considered disabled if he or she has ever been a user of illegal drugs and substances. d. A person is considered disabled on the basis of his or her inability to do something, irrespective of his or her medical condition.

C. They are legally not entitled to severance benefits.

Which of the following statements is true of laid-off employees? a. They can refuse the layoff and continue employment if they have a prior record of high performance. b. They are required to forfeit their group medical coverage soon after they leave the job. c. They are legally not entitled to severance benefits. d. They are not allowed to use the outplacement services provided by their companies.

a. They must readjust to closer reporting relationships with other corporate staff.

Which of the following statements is true of repatriated employees? a. They must readjust to closer reporting relationships with other corporate staff. b. They usually continue to receive special compensation packages even after their return from international assignments. c. They enjoy a higher degree of flexibility and autonomy. d. They are likely to feel a net increase in their total income after returning from international assignments.

D. Employees are experiencing decreasing job security but more job opportunities.

Which of the following statements is true of the changing nature of careers in the United States? a. The average time an employee spends with one organization has increased. b. Employees are spending more time working from office than from home. c. More employees are letting jobs define their lives. d. Employees are experiencing decreasing job security but more job opportunities.

B. Lifting and moving heavy boxes mailed or delivered to the office.

Which of the following tasks is most likely to be considered a marginal job function as opposed to an essential job function of a front-desk receptionist at a law firm? a. Oral communication (phone and in person) with clients and employees b. Lifting and moving heavy boxes mailed or delivered to the office c. Written communication and note-taking d. Providing customer service in a professional and prompt manner

d. Ethan, who injured his right hand while fixing a machine at his company's production plant

Who among the following individuals is most likely eligible to receive workers' compensation benefits? a. Nora, who was terminated without just cause and filed a discrimination lawsuit against her employer b. Gina, who hurt her back while skiing on a family vacation and is unable to perform her work as a delivery truck driver c. Howard, who was denied full retirement benefits after he retired from his job at the age of 67 d. Ethan, who injured his right hand while fixing a machine at his company's production plant

c. Henry, a software engineer, who received a $500 gift certificate from his boss after he found a fix for a software bug that had been causing problems

Who among the following individuals received a spot bonus? a. Georgia, a financial analyst, who received $1,000 over and above her regular salary as a token of appreciation for her tenure in the company b. Rumi, who received a higher paycheck than she did in the last month because of the sales commission she received on acquiring a new client c. Henry, a software engineer, who received a $500 gift certificate from his boss after he found a fix for a software bug that had been causing problems d. Marnie, who received an additional $1,000 because a person whom she referred was hired by her company

C. Jessica, who is asked to resign from her job after she marries her coworker, Ron.

Who among the following is a victim of an organizational policy regarding nepotism? a. Stan, who quits his job after finding out that his coworker, who performs similar work to his, gets paid significantly more than he does b. Tamara, whose job application gets rejected by an organization on the grounds that being a male is a bona fide occupational qualification for the job c. Jessica, who is asked to resign from her job after she marries her coworker, Ron d. Greg, who gets demoted following a rift with his employer

productivity

____ is a measure of the quantity and quality of work done, considering the cost of the resources used.

defined contribution plans

profit-sharing plans, employee stock ownership plans, and 401(k) plans are some popular ______.