CH 10

________ is an approach that integrates various automated factory systems. CRM CIM MRP TPS

CIM

________ is an advantage of cloud-based ERP systems. Recovery Control Cost Security

Cost

ERP systems that include administrative, sales, marketing, and HR processes are referred to as _________. ERP IV ERP II ERP I ERP III

ERP II

_______ are designed to correct a lack of communication among _________. FAIS; ERP ERP; FAIS ERP; TPS FAIS; TPS

ERP; FAIS

________ is the correct evolution of POM planning. ERP ARP MRP MRP ARP ERP MRP MRP II ERP ERP MRP MRP II

MRP MRP II ERP

________ is part of the ________ process and occurs when the company is trying to increase its inventory. Make-to-order; procurement Make-to-stock; procurement Make-to-stock; production Make-to-order; production

Make-to-stock; production

Most organizations design TPS to process transactions as soon as they occur. This is called _________. OLTP source data processing batch processing OLAP

OLTP

________ is part of the ________ process and involves sending goods that are in the warehouse to customers. Sell-from-stock; procurement Configure-to-order; fulfillment Configure-to-order; procurement Sell-from-stock; fulfillment

Sell-from-stock; fulfillment

Legacy systems were developed as _________. Silos Integrating systems DSS ERP

Silos

________ is an extended ERP module. Operations management Supply chain management HR management Financial management

Supply chain management

You decide to purchase SAP but modify it to handle your specific business processes. This is an example of the ________ approach to ERP implementation. as-is custom vanilla best-of-breed

best-of-breed

Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, eastern, and western regions. This is a(n) ________ report. routine comparative drill-down exception

comparative

A transaction is any business event that generates ________ worthy of being captured and stored in a database. information knowledge data wisdom

data

SCM systems are ________ systems. interorganizational exterorganizational extraorganizational intraorganizational

interorganizational

A(n) ________ report summarizes the performance of critical activities. key indicator ad hoc drill-down comparative

key indicator

Organizations typically invest in cloud-based ERP systems because they are _________. less expensive more accessible less error-prone more secure

less expensive

The ________ process originates in the warehouse department and ends in the accounting department. procurement production fulfillment marketing

procurement

The fulfillment process originates in the ________ department and ends in the ________ department. warehouse; warehouse sales; accounting warehouse; accounting accounting; sales

sales; accounting

With the ________ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options. vanilla custom best-of-breed as-is

vanilla