Ch. 18 Quiz Questions
What is a strategic group? A. A group of firms in an industry following the same or a similar strategy in a given target market B. A group of firms in an industry that target different markets with different strategies C. A group of firms in different industries that follow similar strategies D. A group of firms in an industry that do not compete with one another E. A group of firms in an industry following different strategies
A
Companies such as Walmart and Spirit Airlines offer lower prices than competitors. Which competitive strategy are they using? A. Price leadership B. Overall cost leadership C. Middle-of-the-road D. Focus E. Differentiation
B
There are three ways that market leaders can expand total market demand. They can expand total demand by __________. A. encouraging more usage of its products, driving out competitors, and finding a niche for the product B. finding new users of the product, promoting new uses for the product, and encouraging more usage of its products C. finding new users of the product, promoting new uses for the product, and aggressively cutting price D. finding new users of the product, finding a niche for the product, and encouraging more usage of its products E. finding new users of the product, promoting new uses for the product, and driving out competitors
B
Which of the following conditions would enable higher market share to produce higher profits? A. when the company fails to break even B. when unit costs drop as market share increases C. when production volume remains unaltered as market share increases D. when unit costs increase as market share increases E. when production volume drops as market share increases
B
Ritz-Carlton focuses on the top 5 percent of corporate and leisure travelers. This represents a(n) __________ strategy. A. differentiation B. focus C. challenger D. overall cost leadership E. middle-of-the-road
B
According to the text, digital services that overlap with traditional newspaper content are __________ because they offer, for free, real-time content that subscription-based newspapers printed once a day can't match. A. good competitors B. unethical competitors C. bad competitors D. weak competitors E. not competitors
C
According to the text, what is the best way a market leader can protect its market share position? A. Through fixing weaknesses B. Through operational excellence C. Through continuous innovation D. Through specialization E. Through differentiation
C
An industry often contains "good" and "bad" competitors. Good competitors ________. A. typically dominate the market B. ensure minimum competition between firms C. play by the rules of the industry D. break the rules of fair competition E. share their marketing strategies with other firms
C
Companies that pursue a clear strategy will likely perform well. Firms that do not pursue a clear strategy are called ________. A. jack-of-all-trades B. niches C. middle-of-the-roaders Your answer is correct. D. red oceans E. laggards
C
What are the three winning competitive positioning strategies proposed by Michael Porter? A. Overall cost leadership, middle-of-the-road, and focus B. Overall cost leadership, differentiation, and middle-of-the-road C. Overall cost leadership, differentiation, and focus D. Operational excellence, customer intimacy, and product leadership E. Entrepreneurial marketing, formulated marketing, and intrapreneurial marketing
C
What is benchmarking used for? A. To assess competitor's profitability B. To assess competitor's objectives and strategies C. To assess competitor's strengths and weaknesses D. To identify a company's competitors E. To identify competitor's reaction patterns
C
What is the goal of a blue-ocean strategy? A. To drive competitors out of business B. To avoid strong competitors C. To make competition irrelevant by finding uncontested market spaces D. To attack competitors E. To compete only with weak competitors
C
Defining competitors as "companies that are trying to satisfy the same customer need or build relationships with the same customer group" is using a(n) __________ point of view. A. industry B. myopic C. product D. market E. competitive
D
Gaining ________ requires delivering more value and satisfaction to target consumers than competitors do. A. differentiation B. comparative advantage C. economies of scale D. competitive advantage E. first-mover advantage
D
In competitive positioning, __________ are runner-up firms that want to hold their share without rocking the boat. A. market leaders B. product leaders C. market challengers D. market followers E. market nichers
D
Porsche is a German automobile manufacturer that competes against BMW and Audi, but only in the sports car and SUV segments of the automobile market. Porsche utilizes a(n) ________ strategy. A. market segmentation B. middle-of-the-roaders C. overall cost leadership D. focus E. blue ocean
D
Regarding their competitive position, Walmart, Amazon, Coca-Cola, and Facebook are all examples of __________. A. global firms B. market challengers C. well-known companies D. market leaders E. market nichers
D
To plan effective marketing strategies, a company needs to find out all it can about its competitors. It must constantly compare its marketing strategies, products, prices, channels, and promotions with those of close competitors. This is an example of ________. A. quantitative analysis B. perfect competition C. blue ocean strategy D. competitor analysis E. organizational evaluation
D
What is the first thing a company does when analyzing competitors? A. Select which competitors to avoid. B. Assess the competitor's objectives and strategies. C. Assess competitor's strengths and weaknesses. D. Identify the company's competitors. E. Select which competitors to attack.
D
Which of the following statements regarding a customer intimacy strategy is correct? A. A customer intimacy strategy offers generic products to the target market. B. A customer intimacy strategy attempts to create a lean value delivery system. C. A customer intimacy strategy does not require market segmentation. D. A customer intimacy strategy requires quickly responding to customer needs. E. A customer intimacy strategy serves customers who demand a lower price.
D
Kodak's film business didn't lose out to direct competitor Fujifilm; it lost out to Sony, Canon, and other digital camera makers, along with a host of digital image developers and online image sharing services. This is an example of ________. A. a blue ocean strategy B. competitor backlinking C. marketing myopia D. competitor myopia E. self-competition
D
Country Kitchen and Perkins are both a chain of family restaurants featuring diner-like menus with reasonably priced items. These companies are in the same ________. A. experimental group B. control group C. focus group D. target group E. strategic group
E
What is the LEAST relevant question to ask when assessing a firm's main competitor? A. What are the competitor's objectives? B. What are the competitor's strengths? C. What is the competitor's strategy? D. What are the competitor's weaknesses? E. What are the competitor's locations?
E
Which of the following statements regarding identifying competitors is correct? A. Companies should take a myopic view of competitors. B. Identifying competitors is a simple task. C. Competitors are only those companies that offer similar products and services to the same customers at similar prices. D. Competitive analysis is only useful when competitors are identified at the industry level. E. There is no one correct way to identify competitors.
E
Which of the following strategies would be utilized by a market challenger? A. Protect their current market share through good defensive and offensive actions. B. Expand total demand. C. Find one or more market niches that are safe and profitable. D. Expand their market share further. E. Observe what has made the market leader successful and improve on it.
E