Ch 2 - Environment and Corporate Culture

What is this an example of? Wells Fargo combined with Wachovia to form the nation's fourth largest banking corporation. a. boundary-spanning roles b. inter-organizational partnerships c. mergers d. joint ventures

C

Which specific dimension applies to this statement? Lack of oil in the United States causing other countries to increase the number of wells they drill a. natural b. sociocultural c. international d. economic

C

In your company, people talk about making deliveries, even when the weather was so bad that the post office didn't deliver mail, as a way of emphasizing the value of customer service. a. story b. symbol c. slogan d. ceremony

A

Management style is characterized by teamwork and participation. a. involvement b. adaptability c. achievement d. consistency

A

Sepsis is one of the leading causes of death in the United States and very expensive to treat, but now a joint venture of managed services provider Hitachi Consulting, medical device manufacturer Vital Connect, and information specialist ClearStory Data has developed a _______ solution that can detect sepsis early enough to treat it by uploading real-time patient data to the cloud and analyzing it there with many other pieces of data. a. big data analytics b. natural dimension c. competitive intelligence d. strategic

A

The CEO of a hospital had an open-door policy, where anyone could visit his office to talk about issues they were dealing with. He had the door to his office removed, and hung in the hospital lobby. This ______ signified to everyone that they could approach the CEO at any time to discuss their concerns. a. symbol b. hero c. story d. slogan

A

What is this an example of? Harley-Davidson hires an outside research firm to search through massive amounts of data to reveal patterns that help decipher and predict competitors' actions. a. boundary-spanning roles b. inter-organizational partnerships c. mergers d. joint ventures

A

Which of the following statements is FALSE about organizational culture? a. a company's culture cannot be taught—managers must hire people who fit the organizational culture. b. the actions managers take can change a company's culture. c. employees may be unaware of the underlying assumptions that guide an organization's culture. d. culture can create a competitive advantage for a company.

A

Which specific dimension applies to this statement? Using deep-sea submersibles to take pictures of the oil leak a mile below the surface of the water a. technical b. sociocultural c. international d. economic

A

"Just Do It" serves both as a catchphrase for Nike and as a way of telling employees what is expected of them. a. symbol b. slogan c. story d. ceremony

B

A so-called B2B company sells products to other businesses, which are its: a. suppliers b. customers c. competitors d. economic dimension

B

An astute manager studies a company's _______ to see how suppliers, customers, and other entities in the company's external environment interact. a. general environment b. organizational ecosystem c. external network d. task environment

B

Culture can be defined as: a. the amount of diversity present in an organizational setting b. a set of key values, beliefs, and norms c. the ability to speak different languages

B

In a(n) ______ culture, managers reward doing things in methodical, rational, and orderly ways. a. involvement b. consistency c. an achievement

B

Management style is characterized by innovation and risk-taking a. involvement b. adaptability c. achievement d. consistency

B

What is this an example of? Supermarket chains Kroger, Albertsons, and Safeway banded together to negotiate with labor unions. a. boundary-spanning roles b. inter-organizational partnerships c. mergers d. joint ventures

B

Which specific dimension applies to this statement? People moving from Louisiana to Oklahoma to avoid the effects of the spill a. legal-political b. sociocultural c. international d. economic

B

Ford Motor Company and Russian auto maker Sollers formed a _______ , Ford-Sollers, to manufacture and sell Ford vehicles in Russia, with both companies having a 50 percent equity stake. a. inter-organizational partnership b. merger c. joint venture

C

Management style is characterized by high performance demands and accomplishments. a. involvement b. adaptability c. achievement d. consistency

C

You are trying to get a group of students interested in forming an organization to help fight fee increases at your college. Unfortunately, things don't seem to be going very well—nobody in your group volunteered to go to a meeting with your college president next week. You want to create a culture that is active and involved. What SHOULDN'T you do? a. make sure that anyone on your team who volunteers to take action gets a reward—publicly recognize their efforts. b. make sure that you do what you want your team to do. If you want them to volunteer, you need to volunteer, too. c. don't talk about taking action. Instead, get to know your team members better. d. paint a verbal picture for your team of what life would be like if fees were reduced.

C

Your manager has a bigger office than you do to show that your company values rank and position within the organization. a. ceremony b. slogan c. symbol d. hero

C

Management style is characterized by security and predictability. a. involvement b. adaptability c. achievement d. consistency

D

What is this an example of? Panasonic partnered with DirecTV to bring 3-D television shows into people's homes. a. boundary-spanning roles b. inter-organizational partnerships c. mergers d. joint ventures

D