ch 2 quiz
The information systems department in an organization is responsible for maintaining all of the following EXCEPT ________. A. software B. data storage C. business processes D. hardware E. networks
C
Which of the following is NOT a reason that collaboration and teamwork are more important today than ever? A. Changing culture of work and business B. Emphasis on innovation C. Growth of outsourcing D. Changing scope of the firm E. Changing organization of the firm
C
Which of the following is NOT an application of social business? A. Social networks B. Blogs and wikis C. General ledgers D. Communities E. Crowdsourcing
C
Which of the following is a responsibility of the sales and marketing functional area? A. Paying creditors B. Checking for quality C. Identifying customers D. Producing bills of materials E. Managing cash accounts
C
A ________ is a senior manager who oversees the use of IT in the firm.
CIO
Which of the following is NOT a part of the firm's environment? A Suppliers B. Competitors C. Stockholders D. Customers E. Employees
D
Which of the following is a file storage and synchronization service for cloud storage, file sharing, and collaborative editing?
Google Drive
The order fulfillment process involves which of the following functional areas of a business?
Sales, accounting, and manufacturing and production
is a way for individuals to provide feedback and reviews about products and services.
Social commerce
An antique dealer buying items and hoping to sell them for more than he or she paid for them is the very definition of a(n) _
business
is an emerging area where data is organized in a meaningful way to help managers at all levels make more informed decisions.
business intelligence
A(n) ______________ is a social website that allows groups to meet together and share knowledge about a specific area like coins, space, or stamps.
community
Examining a map that depicts different colors based on flu outbreaks is an example of a digital ____________.
dashboard
A secretary assisting management is considered a _________ worker.
data
Use of the Internet to provide services to citizens, such as driver's license renewals, illustrates
e-government
Amazon.com is an example of ___________ because it sells products over the Internet.
electronic commerce
Sanofi Pasteur implemented a(n) __________ system to help staff have dialogues, share ideas, and work with other company members.
enterprising social networking
Which capability of social software allows users to use real-time information streams, status updates, and announcements?
feeds and notifications
The four major functions of a business include manufacturing/production, sales/marketing, finance/accounting, and _________________.
human resources
A key benefit of collaboration is _______________, which focuses on deriving better and more unique ideas for products and services.
innovation
are designed to capture critical processes, procedures, and experience to ensure this critical content isn't lost when someone leaves the organization.
knowledge management systems
commonly involves sites like Twitter and Facebook to collaborate with customers.
social business
are information systems professionals who help bridge the relationships between technical specialists and end users to identify requirements for improved systems.
system analysis
focus on day-to-day operations of a business including managing sales, payroll, and receipts.
transaction processing systems
A government website that allows citizens to purchase fishing licenses is an example of
e-government