ch 2 quiz

The information systems department in an organization is responsible for maintaining all of the following EXCEPT​ ________. A. software B. data storage C. business processes D. hardware E. networks

C

Which of the following is NOT a reason that collaboration and teamwork are more important today than​ ever? A. Changing culture of work and business B. Emphasis on innovation C. Growth of outsourcing D. Changing scope of the firm E. Changing organization of the firm

C

Which of the following is NOT an application of social​ business? A. Social networks B. Blogs and wikis C. General ledgers D. Communities E. Crowdsourcing

C

Which of the following is a responsibility of the sales and marketing functional​ area? A. Paying creditors B. Checking for quality C. Identifying customers D. Producing bills of materials E. Managing cash accounts

C

A​ ________ is a senior manager who oversees the use of IT in the firm.

CIO

Which of the following is NOT a part of the​ firm's environment? A Suppliers B. Competitors C. Stockholders D. Customers E. Employees

D

Which of the following is a file storage and synchronization service for cloud​ storage, file​ sharing, and collaborative​ editing?

Google Drive

The order fulfillment process involves which of the following functional areas of a​ business?

Sales, accounting, and manufacturing and production

is a way for individuals to provide feedback and reviews about products and services.

Social commerce

An antique dealer buying items and hoping to sell them for more than he or she paid for them is the very definition of​ a(n) _

business

is an emerging area where data is organized in a meaningful way to help managers at all levels make more informed decisions.

business intelligence

​A(n) ______________ is a social website that allows groups to meet together and share knowledge about a specific area like​ coins, space, or stamps.

community

Examining a map that depicts different colors based on flu outbreaks is an example of a digital​ ____________.

dashboard

A secretary assisting management is considered a​ _________ worker.

data

Use of the Internet to provide services to​ citizens, such as​ driver's license​ renewals, illustrates​

e-government

Amazon.com is an example of​ ___________ because it sells products over the Internet.

electronic commerce

Sanofi Pasteur implemented​ a(n) __________ system to help staff have​ dialogues, share​ ideas, and work with other company members.

enterprising social networking

Which capability of social software allows users to use​ real-time information​ streams, status​ updates, and​ announcements?

feeds and notifications

The four major functions of a business include​ manufacturing/production, sales/marketing,​ finance/accounting, and​ _________________.

human resources

A key benefit of collaboration is​ _______________, which focuses on deriving better and more unique ideas for products and services.

innovation

are designed to capture critical​ processes, procedures, and experience to ensure this critical content​ isn't lost when someone leaves the organization.

knowledge management systems

commonly involves sites like Twitter and Facebook to collaborate with customers.

social business

are information systems professionals who help bridge the relationships between technical specialists and end users to identify requirements for improved systems.

system analysis

focus on​ day-to-day operations of a business including managing​ sales, payroll, and receipts.

transaction processing systems

A government website that allows citizens to purchase fishing licenses is an example of

​​e-government