CH 7 Management

Vertical Structure

Most Appropriate for Mass Production

cenetralization

decision authority is located bear top organizational levels

divisional structure

departments are grouped together based on similar organizational outputs

team-based structure

each mutual fund being managed by several portfolio managers who together take responsibility for the fund's performance

functional structure

groups employees and departments based on similar skills, tasks and use of resources

line departments

in the context of chain command, ______perform tasks that reflect an organization's primary goal and mission

service techonology

intangible outputs and direct contact btw employees and customers

accountiability

involved when your manager reviews your performance and evaluates your outcomes

coordiantion

managerial task of adjusting and synchronizing the diverse activities among different individuals and departments

small-batch production

manufacturing technology involving production of goods in batches of one or a few products designed to customer specifications

continious process production

mechanization of the entire workflow and nonstop production such as in chemical plants or petroleum refineries

span of mangement

number of employees reporting to supervisor

flat structure

overall broad span of management and relatively few hierarchical levels

tall structure

overall narrow span of management and a relatively large number of hierarchical levels

top leader

oversees both the product and the functional chains of command and is responsible for the entire matrix

line authority

refers to the formal power to direct and control immediate subordinates

project manager

responsible for coordinating the activities of several departments for the completion of a specific project

virtual network structure

small core of direct employees and contracts with other organizations to perform much of the work, able to adapt to changing environment

task force

temporary team or committee formed to solve a specific short-term problem involving several departments

technical complexity

the degree to which complex machinery is involved in the production process to the exclusion of people

delegation

transfer authority and responsibility to positions below them in hierarchy

matrix approach

uses functional and divisional chains of command simultaneously in the same part of organization

organizational chart

visual representation of organization's structure